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“Simply the Best” 5 of 5 stars
Review of Trident, Gurgaon

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Trident, Gurgaon
5.0 of 5 Hotel   |   443 Udyog Vihar, Gurgaon 122016, India   |  
Hotel amenities
Ranked #2 of 195 Hotels in Gurgaon
Winchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Simply the Best”
5 of 5 stars Reviewed April 23, 2014

I don't do this normally but I feel moved to congratulate the Trident, Gurgaon for another wonderful four-night stay. You will find a 2013 review from me and my feelings haven't really changed - the service, the food, the rooms, the architecture but most importantly the feel of the place, just make you feel good. This is the best hotel I have ever stayed in and I have stayed in many!

Next door is the Oberoi, which is a very grand place indeed. Wonderful rooms, luxurious shops, excellent service and more. Amazingly, when I checked in at the Trident, I was offered a free upgrade to a magnificent room at the Oberoi. But there is something about the feel, the scale and the ambience of the Trident that made me want to stay. And I'm glad I did.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, May 16, 2014
Dear Guest,

Thank you for taking the time once again to share your wonderful feedback about your recent visit this year to Trident, Gurgaon.

I am glad to note that the service, the food, the rooms, the architecture and the feel of the place were to your immense liking.

We are extremely delighted to have you as an “ambassador” for Trident Gurgaon.

It is indeed a true pleasure to read that you had a wonderful time with us and that you highly recommend all guests to try our hotel for stay.

We look forward to welcoming you back ‘Home’ on your next trip to the city.

Warm regards

Nitesh Gandhi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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760 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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English first
Nr Cambridge, UK.
Top Contributor
67 reviews 67 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed April 21, 2014

From the grand entrance, incredibly welcoming staff, the stunning, modern feel, cleanliness and beautiful pool - we simply cannot fault our stay here save the length of time ... one night simply was not enough. (Sadly cannot rate breakfast as this was a last minute stop prior to early flight ...)

Would we stay here again, surprised you ask, without a doubt!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, May 15, 2014
Dear Guest,

It is a pleasure to receive your review on Tripadvisor.

Trident Gurgaon offers relaxing ambience coupled with world-class amenities and bespoke services that make every guest’s visit a delightful one such as yours. The team is ecstatic to receive your appreciation.

We are pleased to know that the main entrance, cleanliness, reflection pools and especially the staff exceeded your expectations and that you had an unforgettable experience.

We thank you once again for your valuable feedback and look forward to welcoming you on your next visit to Gurgaon for a longer period.

Warm regards

Nitesh Gandhi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014

Stayed at the Trident many times and have always been overwhelmed by the beauty of the property and the kindness of the staff. This trip was no exception. Multiple restaurants (all great), spa, workout facilities and pool all top notch. If you are looking for a change of pace it is connected to the modern Oberoi. Another excellent selection of restaurants and facilities (plus fine shopping).

Would not imagine staying anywhere else in the Gurgaon/Delhi area.

Note: the pool view rooms are worth the upgrade. Waking up to that view is amazing.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, May 27, 2014
Dear Guest,

Thank you for your appreciative comments posted on Trip advisor.

It indeed is a pleasure to note that you have left with a positive impression of the hotel and its services.

The hotel as you have noticed is unlike any other city hotel and is hence preferred by most travellers.

I have shared your feedback with the entire team. The team and I look forward to welcoming you back.

Warm regards

Nitesh Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 16, 2014

I had eaten in this hotel many times but never stayed there. This was my last night in India after 3 years living in Delhi. We checked in early (no problem), were upgraded (excellent) and shown to our room. Unfortunately the room we were given had not been made up from the night before. The girl who had shown us to the room was horrified but in two minutes we had another room which was made up and was very nice. The hotel is great, nice rooms, excellent facilities and great staff. Give it a go. You won't regret it even though it is Gurgaon and not Delhi.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, May 16, 2014
Dear Guest,

Thank you for your review on Trip Advisor.

I am delighted to know that our hotel was at par with your expectation in terms of rooms, facilities and service. Our endeavour will always be to exceed our guests’ expectations, which we will continue to do.

Please accept my sincere apologies for the two minutes delay.

We thank you once again for your feedback and look forward to welcoming you back at Trident, Gurgaon.

Warm regards

Nitesh Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014

I spent two nights at this incredible resort before flying back to the US, it's very convenient to the airport. The whole property feels brand new - no signs of wear and tear anyplace and spotless. The look is modern and spa-like, rooms are large, pool area is luxurious (get a pool view room! It's worth it), the food in the buffet restaurant is great, and customer service is top notch all around. I was treated like a VIP by everyone from their driver through to the check out reception staff. This relaxing retreat was just what I needed to unwind after two weeks touring India - truly exceptional and memorable. Thanks to the great staff, especially in the buffet!

Room Tip: Pool view rooms are worth the cost
See more room tips
  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, May 27, 2014
Dear Guest,

Thank you for posting your valuable feedback about your experience at Trident, Gurgaon.

The hotel as you have noticed is unlike any other city hotel and is built to be an oasis amidst the hustle and bustle of the city. Unlike any other city hotels, Trident Gurgaon is characterised by domes, arches, reflection pools, fire torches and green gardens. Moreover its locational proximity to the airport and the offices in Gurgaon makes it the most preferred location for travellers.

I am extremely delighted to note that the hotel and its services, especially the buffet, exceeded your expectations.

Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to the entire team.

We look forward to welcoming you back.

Warm regards

Nitesh Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2014

Worn out after delayed flight from Nepal and failure to be picked up at airport (nothing to do with hotel) we stepped into this oasis of calm and peace and felt gently cared for.
The hotel and grounds are beautiful, full congrats to architect and designer. I could have just stood and watched the infinity pool for ages.
The staff were unobtrusive but courteous and always helpful. We just had breakfast but my gradually increasing boredom with buffet food on holiday was overturned by the delicious, varied and beautifully presented food.
I want to come back and will definitely recommend this hotel to anyone staying in Delhi. A great way to finish our holiday.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, May 2, 2014
Dear Guest,

Thank you for posting such motivating comments on Trip Advisor.

It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.

Your feedback on reflection pools, hotel grounds, food at the breakfast buffet and unobtrusive staff has been shared with the team.

We hope that you will travel to Gurgaon and make Trident, Gurgaon your preferred destination again.

We are extremely delighted to have you as an “ambassador” for Trident Gurgaon.

Thank you again.

Warm regards

Nitesh Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2014

Amazing place and would have stayed an extra night if we could. The staff was very accommodating with a midnight checkout (for a 3:00 AM flight) which felt like a second night. The dining experience was excellent; the ambiance was superb; the staff was accommodating, professional, and even helped position ourselves for the best pictures of the grounds. The room was adequate, housekeeping was thorough, and the sheer beauty of the grounds was mind boggling!

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Gurgaon, General Manager at Trident, Gurgaon, responded to this review, April 29, 2014
Dear guest,

Thank you for your review on Trip Advisor.

I am delighted to know that our hotel was at par with your expectation in terms of service, room, ambiance, atmosphere, beauty and food. Our endeavour will always be to exceed our guests’ expectations, which we will continue to do.

I have also noted your positive feedback about our team for their professionalism and the same has been shared with the them. Your feedback is a tremendous source of inspiration to them.

We thank you once again for your feedback and look forward to welcoming you back at Trident, Gurgaon.

Warm regards

Nitesh Gandhi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Gurgaon

Address: 443 Udyog Vihar, Gurgaon 122016, India
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Gurgaon
#2 Spa Hotel in Gurgaon
#2 Romantic Hotel in Gurgaon
#2 Business Hotel in Gurgaon
#2 Family Hotel in Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Trident, Gurgaon 5*
Number of rooms: 136
Official Description (provided by the hotel):
The award winning Trident, Gurgaon, is set amongst 7 acres of landscaped gardens, walkways, courtyards, reflection pools and fountains. The hotel is located in the central business district of Gurgaon, a part of the New Delhi National Capital Region. Its resort like ambience includes 136 rooms and suites. Trident, Gurgaon has been voted 'Asia's Leading Hotel' at the World Travel Awards, 2013. Trident, Gurgaon has been awarded Traveller's Choice Award by TripAdvisor, 2015. ... more   less 
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Also Known As:
Trident, Gurgaon Hotel Gurgaon
Trident Hotel Gurgaon
Gurgaon Trident Hotel

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