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“Prego: Where 'soulful music' meets 'the excellent food'!” 5 of 5 stars
Review of Prego

Prego
Number 1, M. G Road, Leisure Valley Road | The Westin Gurgaon, Sector 29, IFFCO Chowk, Gurgaon 12201, India
91-124-497777
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Ranked #9 of 1,186 Restaurants in Gurgaon
Certificate of Excellence 2014
Cuisines: Italian, Californian
Dining options: Breakfast, Dinner, Delivery, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Dinner, Delivery, Late Night, Reservations
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Prego: Where 'soulful music' meets 'the excellent food'!”
5 of 5 stars Reviewed January 2, 2013

This weekend if you are looking for a serene place to be, it is Prego. I have been there lately with a couple of friends and decided to start with the Prego Caesar salad. The food was good, the ambience was excellent and the hospitality transcended my expectations. By the time our Margarita Pizza reached the table, there was this guy, who started playing his own version of Zeppelin’s "Stairway to Heaven", which enriched the whole experience. Cheers!

  • Visited December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Prego, responded to this review, January 3, 2013
Dear Abhishek D,

It’s always a pleasure to receive such an elevating feedback as we take pride and strive towards delivering an outstanding guest experience. Lively, vibrant, and flavourful, “PREGO” offers guests a deeply satisfying dining experience. Your heartfelt words of praise has been shared with the entire team for whom this will be a tremendous source of inspiration. We always pride in creating memorable moments for all our valued guests and your feedback makes us feel proud of our team. Thank you for recommending us and we eagerly look forward to welcoming you back for many more enchricing moments.

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
delhi
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Exceeding Expectations”
5 of 5 stars Reviewed January 1, 2013

Prego is the Italian Restaurant @ the Westin Hotel in Gurgaon outside Delhi in India. It serves very good italian food (especially the minestrone) but this review is about exceeding expectations in service.

I was en route to the restaurant for dinner with friends and sms'd ahead to request a table and availablility of a particular wine...the confirmation of the reservation was provided in "real time"...immediately.

Nothing spectacular yet and when I arrived I was received with the usual friendly welcome by the great team @ Prego but I was very pleasantly surprised to find the table already set and the wine already decanted, my usual sparkling mineral water ready to go and everything in order for my party. It was totally unexpected and set a great tone for the rest of the evening...the service exceeded my expectations...

It might not seem like much but what made it impressive was the whole thing had been set up remotely and in real time - working with the great team @ Prego. It reinforced my opinion that Pregos is a great place to go in Gurgaon for a good meal and great service...at the right price

  • Visited December 2012
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Prego, responded to this review, January 3, 2013
Dear nmp08,

Thank you for sharing your wonderful experience through TripAdvisor. It is indeed very heartening to note that you had an enjoyable dining experience at our Fun Italian Venue “PREGO”. Your positive words for our associates motivates them to deliver further excellence. At Westin we take pride in serving our guests in a personal, instinctive manner and provide them with memorable experiences. It is through delighted customers that a venue gains its true recognition. Thank you for recommending us and we look forward to welcoming you back for may more enchricing moments.

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Contributor
37 reviews 37 reviews
17 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
“Highly recommended - wonderful food and top class service”
5 of 5 stars Reviewed December 31, 2012

Our experience at Prego in Westin Gurgaon was really wonderful, right from the smiling welcome to the warm bread they bring you at the start it was lovely. We ordered a Quattro Formaggi pizza and I asked them to top it with Rucola (Rocket) leaves; something which I have developed a sudden passion for :) It was truly outstanding... we also had a picture clicked at the restaurant which was a fun experience. Would definitely go there whenever I am in the mood for some great tasting Italian food :)

  • Visited December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Prego, responded to this review, January 3, 2013
Dear ManasiBansal,

Thank you for taking the time to review us on Trip Advisor. The team is elated to receive such a wonderful feedback from you. Prego’s cuisine is rustic yet refined, rooted in tradition while producing innovative California-influenced preparations using only the finest and freshest ingredients and we are delighted to know that the food served was to your great liking and satisfaction. Your words of appreciation for our associates encourages them to continue striving for excellence. The ambience of the venue offers guests a deeply satisfying dining experience. Thank you for recommending us and we eagerly look forward to welcoming you back for many more enchricing moments.

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ridgewood, New Jersey
Top Contributor
100 reviews 100 reviews
74 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
61 helpful votes 61 helpful votes
“Good italian, can't be set as benchmark however.”
4 of 5 stars Reviewed December 30, 2012 via mobile

We ordered for penne Neapolitan. The sauce was plain uncooked tomato, the service staff told me that this is what Neapolitan is. Me being a hospitality professional. I laughed and they changed it and got a lasagne which was great. The mock tails were also great and the tiramisu was to die for :) must be here once.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Prego, responded to this review, January 3, 2013
Dear rahulanand,

Thank you for sharing your views through Trip Advisor. Lively, vibrant, and flavourful, Prego offers guests a deeply satisfying dining experience. We are delighted to note that lasagne, tiramisu and the mock tails offered were to your great liking and satisfaction. You are our valued guest and your feedback is important to us. We look forward to welcoming you back for many more enchricing moments.

be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Awesome food!!!”
5 of 5 stars Reviewed December 23, 2012 via mobile

Had a wonderful meal. The lamb shanks were delicious and you must try the sea bass. Please do instruct the steward to ensure the chef cleans the fish as we found a couple of scales still on it. The management of course apologised and gave us a complimentary dessert but it kind of ruined our overall experience. I wish this never happened as this was a glitch in our experience. They have a great selection of wines and you can eat in doors or out doors when the weather is pleasant.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjsha, General Manager at Prego, responded to this review, December 26, 2012
Dear belliboyy,

Thank you for taking the time to review us on Trip Advisor. We are delighted to note that you enjoyed the food and the services at our Fun Italian Venue “PREGO”. The overall ambience of our venue is designed to provide a relaxing and a renewing experience. I have also shared your feedback with the chef. At Westin we always consider that the comments are a source of opportunity and improvement. It is our constant endeavor to provide a consistently high quality of service to all our valued guest and I do hope you will not benchmark us with the shortcomings you have experienced and will give us an opportunity to improve and serve you better. Looking forward to having an opportunity to serve you again and welcoming you to renewal!


be inspired, be renewed
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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