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“A Memorable Travel Experience” 5 of 5 stars
Review of DoubleTree by Hilton Gurgaon-New Delhi NCR

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DoubleTree by Hilton Gurgaon-New Delhi NCR
4.5 of 5 Hotel   |   Sector 56, Golf Course Road, Gurgaon 122011, India   |  
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Ranked #17 of 193 Hotels in Gurgaon
1 review
“A Memorable Travel Experience”
5 of 5 stars Reviewed July 29, 2012 via mobile

We stayed in DoubleTree Hilton Gurgaon.
Our family of 7 pax really enjoyed the wonderful hospitality from the staffs.
They were just awesome and really took care of our every need.
The restaurant food selection was very good.
The location is excellent too. Away from the major traffic & crowd. No lack for shopping malls. Plenty to choose from.
The concierge & front office & F&B staffs were just full of commitment.
We really enjoyed & loved our stay.
Kudos to the management for having such a wonderful hotel & staffs.
Regards,
Joshua & Family
Singapore

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay G, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, August 1, 2012
Dear Joshua and Family
Thank you so much for such an encouraging feedback, team and I are really pleased to hear that you and your family had a great time with us.

We all look forward to welcome you again at the hotel.

Once again thank you for the encouragement.

Warmest regards
Vinay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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338 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Oulu, Finland
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 27, 2012

Stayed here only one night. I arrived from Mumbai at evening and had pickup from airport which worked out just perfectly. Checkin was very nice and fast. Hotel looked great, nice building but the area it self is quite isolated - did not see much nearby. I had dinner at the hotel restaurant which was quite nice but bit pricy. Rooms was very nice and liked the bed. I had very early checkout as was going to Agra so did not had the breakfast. However hotel arranged me a breakfast box to take with me which was very nice.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay G, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, August 1, 2012
Dear Jopex
Thank you so much for sharing your positive feedback with us and I am really delighted that you enjoyed the food and overnight stay at the DoubleTree by Hilton Gurgaon.

We are located on the prestigious Golf Course Road address, in Gurgaon, within easy reach of many fortune 500 companies and shopping malls. Our concierge team will be most happy to assist you on your next visit to us.

Once again thank you so much for reviewing our hotel.

Warmest regards
Vinay
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gurgaon
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 30, 2012

I went to Double Tree for a shoot and spent few hours there. I liked their hospitality and service, the staff was quite helpful and courteous. Since i live in the same city, its not quite far. Infact it's away from the humdrum of malls and shopping complex that works in favor of the hotel.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, July 4, 2012
Dear Ms Gulati
Thank you so much for the kind review and the positive feedback.

Team and I really appreciate the encouragement.

We look forward to welcoming you back to the hotel soon. We are delighted to inform you that we have recently introduced special nights at the Spiritual Bar and Lounge, including live band on every Thursday and Friday.

Warmest regards
Vinay
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Houston, Texas
Top Contributor
73 reviews 73 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 8, 2012

The new property is good but some what isolatred from shopping centers and restaurants.The staff wants to help but in most cases dont have the authority to make decisions without going through layers of managers. Food is good and dinner buffett has excellent choices especially desserts. The wooden hangers keep breaking with nails popping out.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay G, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, June 9, 2012
Dear Reviewer
Thank you so much for sharing your feedback with us and I am really delighted that you enjoyed the food and dinner buffet at our Asia Alive Restaurant.

I sincerely regret that our team members were not able to take decisions promptly, we will ensure greater training and empowerment to the team.

Once again thank you so much for reviewing our hotel.

Warmest regards
Vinay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 5, 2012

Took out my mom for Sunday brunch at Asia Alive restaurant.
Me, my daughter and my mother had a wonderful time, double celebration of Mothers day.
Our delight was 'Doubled' with sumptous buffet , reallly nice cocktails, the highlights were the Peking duck, dimsums and Teppanyaki ice cream. My daughter enjoyed the kids buffet and the Chocloate fountain.. very courteous staff .. will visit again !!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay G, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, June 9, 2012
Dear Reviewer
Thank you so much for reviewing our Sunday Brunch.

We are really happy that you had a memorable Mother's day in our Asia Alive restaurant.

I must say chocolate fountain (in Sunday Brunch set up) is my favourite too!

At DoubleTree by Hilton, Gurgaon, we really look forward to welcoming you back again soon.

Warmest regards
Vinay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2012

This review comes in a little late but nonetheless… here it is !!

My partner and I decided to try the Sunday Brunch 2 weeks ago at the newly opened DoubleTree by Hilton Gurgaon and what an experience it was…

As soon as we entered through the doors of the hotel, we were instantly greeted and welcomed by smiling faces who genuinely wanted to help. There was a wonderful selection of food items for the Sunday Brunch and we really didn’t know from where to begin ! Food quality at Asia Alive, their restaurant is outstanding. Even the service deserves a special mention. I recommend the Ice Cream teppanyaki at the desert counter which you have to experience for yourself to know what I’m talking about. Truly a foodie’s paradise!

On the whole, highly recommended – Good food, Good People and Great value for money.

Cheers!!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay G, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, June 9, 2012
Dear Reviewer
Thank you so much for your kind words of encouragement.

At DoubleTree by Hilton, Gurgaon, we really look forward to welcoming you back again soon.

We are really pleased that you enjoyed our food and service.

Once again thank you for taking the time and reviewing our hotel positively on the Trip Advisor

Warmest regards
Vinay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2012

Had been to Gurgaon on business recently and stayed at this new doubletree gurgaon. The location is really good because my office was a 5 min drive ...

There was a deal going on at Spiritual bar which was 300 rs for Pizza and a beer which was a steal ... but the cocktails in this place are awesome with live DJ ... The outside area will be happening in winters ... its just too hot at the moment to enjoy the outside area ...

The spread of buffet in the Asia Alive was great ... I loved the Chilli Parathas and Teppenyaki Ice Cream ....

The staff is very helpful and remembered my name which is unusual in most of the hotels.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay G, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review, June 2, 2012
Dear Reviewer
Thank you so much for the words of encouragement.

Your positive review of our Spiritual bar and Asia Alive - South East Asian restaurant surely motivates all of us, to continue to deliver our customary high standard of service.

Our bar tender is also looking forward to your next visit to show case more of his favourite cocktails to you and your friends.

We hope to welcome you back to our hotel sometime soon again and wish you a safe flight home.

Best wishes and warmest regards
Vinay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Gurgaon-New Delhi NCR

Address: Sector 56, Golf Course Road, Gurgaon 122011, India
Phone Number:
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 193 Hotels in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — DoubleTree by Hilton Gurgaon-New Delhi NCR 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
The DoubleTree by Hilton Gurgaon – New Delhi NCR hotel offers an upscale hotel experience on prestigious Golf Course Road close to Fortune 500 companies, shopping, dining and entertainment. Our modern, full-service Gurgaon hotel in the National Capital Region of Delhi, India, is 30 minutes from Indira Gandhi International Airport (DEL), and only 10 minutes from HUDA City Centre and IFFCO Chowk Metro stations for easy access to New Delhi. ... more   less 
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