Stayed few times at crossroads the recent stay was nice. In the morning next day i went out to one of my freind place and from there only i had called the hotel as i will not be coming back and can clear out the room, as i already paid in advance the room charges there was no bil pending from my side. After an few minutes one front desk staff named Mr. Shubhankar who calls himself the Duty Manager, Reservation Manager and the Front Desk Manager called back mentioning there was somemini bar consumption, i clearly mentioned that there was no consumption and there would have been any i would have paid for it. He was so arrogant and abusive, not hospitable enough to speak in proper way. and continued his rubbish conversation mentioning i runned away with out paying. Stayed around 4 times there they dont even have the previous records and always bothers us fro ids, address and phone numbers.
The kind of service got in Crossroads was pathetic, i think hotel should take immediate steps for such kind of staff who don't know any thing about hospitality.
- Official Description (provided by the hotel):
- Located in the city center, Hotel Crossroads in Gurgaon offers a perfect place to stay, with all imaginable kinds of amenities for all kinds of travelers, with all sizes of budgets. With its newly launched restaurant The Food Junction, which serves the most delectable of dishes, the hotel makes a great place to hangout for families and corporates alike. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Tingo, Agoda, TripOnline SA, HotelTravel.com, Hotels.com, Venere and Otel so you can book your Hotel Crossroads reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.