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“Luxury at its best” 5 of 5 stars
Review of The Oberoi, Gurgaon

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The Oberoi, Gurgaon
5.0 of 5 Hotel   |   443 Udyog Vihar, Phase V, Gurgaon 122016, India   |  
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Ranked #1 of 193 Hotels in Gurgaon
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Luxury at its best”
5 of 5 stars Reviewed January 25, 2014

Though a very short stay, It was just excellent with really good food, awesome service, comfortable bed and to top it up it was facing the poolside. Restaurant offers some sumptuous food. The overall ambiance of the hotel spells luxury. A fresh feeling when you enter the lobby.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 26, 2014
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

Traveler rating
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    15
    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2014

Very beautiful property, seamless check in, extremely courteous and helpful staff, all willing to go the extra mile to help. I liked the fact fact that they carry a portable scanner and collect your id in your room itself and scan it then and there. The room was spacious and very nice. The breakfast spread was decent - standard spread which you can find at any 5 star. It was a nice 2 night experience on this business trip. Even the check out was very quick - efficient!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 26, 2014
Dear Guest,

Thank you for taking time out to write about us.

We are happy that you enjoyed your stay here. We beleive that every second is important when it comes to saving time for our guests. The scanners, high speed check outs are just few of the examples that we provide in order to cut down on time spent, when the same amount of time can be used in other productive ways.

Thank you again. We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 25, 2014

This is the nicest hotel we have found in Gurgaon. It would be great if there were a more direct way to get there from the airport—there is a bit of a bottle neck at rush hour. Best rooms, nicest sheets, great restaurant. Rooms can be a bit cold in december—we needed to have an extra heater. Very attentive staff. Like all Oberoi hotels it would be nice if the vegetarian options on the buffet were better labeled.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 26, 2014
Dear Guest,

Thank you for your feedback.

The main reason of a bottleneck during peak hours in Gurgaon is the presence of the Tool collection plaza, that accumulates a lot of traffic and releases them every few seconds together, thereby causing congestion during mornings. As I write to you, the State Government has ordered the closure of this plaza for the same reason. We are soon going to see a hassle free and decongested Gurgaon and that too in the next few days !

I have also shared the point that you have raised about the food items being labeled much motre efficiently. You shall surely see a change when you visit next, and although we do not label food items, we do ensure a presence of a Chef right at the food counters to help you understand the recipes better.

I thank you again for sparing your valuable time. Me and my team look forward to your next visit and hope to see you soon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
81 reviews 81 reviews
45 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 24, 2014 via mobile

After staying 5 consecutive nights in the Oberoi in Gurgaon I was spoilt for life:)). What a wonderful experience. A beautiful room and bathroom, a perfect bed with perfect linen,pillows and duvet , so you just didn't want to get up. And nothing nicer to wake up with the morning coffee service. The restaurant was fantastic and the breakfast was at its best. I enjoyed my stay in this wonderful hotel and can highly recommend it...what a peaceful oasis in the hectic of gurgaon life.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 26, 2014
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 22, 2014

Stayed at the Oberoi in November 2013 for a conference. Without a doubt, it was one of the nicest places I have ever stayed. The room itself was wonderful, with a huge (comfortable) bed, and an excellent bathroom. The restaurants were top-quality. The staff were excellent, attentive, and willing to go the extra mile to help out. Very pricey, but well worth the expense. Would definitely recommend.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 26, 2014
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Patiala, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2014

Awwwwesome welcome,Awesome Services, Totally unforgettable experience,place to visit once and again and again....
Food was good, would like to suggest same hotel to my other friends as well....
In all it was GREAT experience

Room Tip: best is bar
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 26, 2014
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed January 17, 2014

I chose to stay at The Oberoi, Gurgaon recently for my birthday with my wife and I must say that it was a great decision, to start with I had a B'day cake already placed in my room upon arrival and the same was complimentary by the hotel. It is an excellent property and no doubt that the service is just "The Best" that you can expect. Me and my wife had planned to go out for dinner but post being in the hotel and after a session at the spa the decision of going out was changed as we were just spoilt. We chose to be at the 361 for dinner and I must say that it was just awesome, we just loved it and the food, service, over all experience was just great.

Over all an excellent stay and I cant wait to be back!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, January 19, 2014
Dear Guest,

Thank you for writing about The Oberoi, Gurgaon.

We are glad that you enjoyed your birthday with us. A special day like this does call for special outings are we are happy that you gave us a chance to be at your service.

We hope that Teh Oberoi, Gurgaon will continue to remain your prefered destination in years to come.

Thank you again.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Gurgaon

Address: 443 Udyog Vihar, Phase V, Gurgaon 122016, India
Phone Number:
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Gurgaon
#1 Family Hotel in Gurgaon
#1 Romantic Hotel in Gurgaon
#1 Spa Hotel in Gurgaon
#1 Business Hotel in Gurgaon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi, Gurgaon 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located in the heart of the business and commercial district of Delhi National Capital Region in India. 202 Elegantly appointed rooms and suites with large picture windows that allow an abundance of natural light.The rooms start at an expansive 620 square feet, offering amongst the largest accommodation in a city hotel ... more   less 
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Also Known As:
The Oberoi Hotel Gurgaon

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