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“Classy” 4 of 5 stars
Review of The Oberoi, Gurgaon

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The Oberoi, Gurgaon
5.0 of 5 Hotel   |   443 Udyog Vihar, Phase V, Gurgaon 122016, India   |  
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Ranked #1 of 193 Hotels in Gurgaon
Downers grove, IL
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Classy”
4 of 5 stars Reviewed December 8, 2013

First visit to India and this hotel made it very comfortable. It's a bit awkward in the sense that the rooms are in a different building than the lobby/restaurants so if you need to run back to your room, it's a small hike. The hotel feels very safe and aims to please in terms of service. The rooms are comfortable and the gym is decent. I'd stay there again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, December 23, 2013
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

Traveler rating
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    15
    5
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Gurgaon, Haryana, India
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 7, 2013

Nice place to stay
U guys should now increase your level to the highest .
i have suggestions to give you as someone who has travelled the world
The reception the room service is an area you need to be very very good
You need to improve your Buisness center too.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, December 7, 2013
Dear Guest,

Thank you for your feedback.

It is a pleasure to know that you loved your short stay with us. We wish you had more time to experience the other facilities that you may have missed out during your 5 hour stay. Your positive sentiments have been shared with the team. This will go a long way to ensure that the team stays motivated to keep on delivering the high standards of service as always.

May I request you to share with us possibilities that will help us improve on our Business Centre services. You may share your feedback at gaurav.issar@oberoihotels.com

Thank you again.

Warm Regards

David Mathews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
Top Contributor
217 reviews 217 reviews
119 hotel reviews
Reviews in 90 cities Reviews in 90 cities
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed December 6, 2013

Though we were at this hotel for a mere 5 hours before an international flight it is an amazing hotel. We loved our room and bathroom. We loved the restaurant and the whole modern and very well done space. Service was superb and we want to stay here next time we are in Delhi. Outstanding space and design.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, December 16, 2013
Dear Guest,

Thank you for sparing your valuable time to write about us.

We are delighted that the hotel and its services were up to your satisfaction. It was unfortunate that you stayed with us for only 05 hours and could not enjoy all the services at the hotel due to lack of time. We certainly hope that you are able to do so on your next visit.

Thank you once again. We look forward to your next visit with us soon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 6, 2013

One of the best properties in Delhi NCR..
They truly understand the meaning of hospitality.. The property is very beautiful with massive water body and Gd restaurants and nice shopping joints.

Key highlights were the butler service in the room and no tip policy..

Also the rooms have very nice view and are very comfortable .. Can't wait to go again ..!!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, December 16, 2013
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 4, 2013 via mobile

My second visit to this hotel and I was not disappointed . Stunning design and amazing colour themes, with signature touches - eg cyclist made of watches ! Rooms are expansive and our suite is by far one of the largest in any business hotel. Service is maintained at par excellence . Breakfast is delightful with a wide range of hot items. Staff are professional courteous and friendly. We enquired about the incense sticks which create a nice fragrance and concierge arranged a few complimentary sticks for us !

  • Stayed December 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Manager at The Oberoi, Gurgaon, responded to this review, December 16, 2013
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gavirate, Italy
1 review
5 of 5 stars Reviewed December 3, 2013

The Oberoi Gurgaon is a fantastic hotel very conveniently placed closed to Dehli's financial district. The hotel is brand new and the facilities are outstanding. Particularly remarkable is the fitness room with very competent and polite trainers, as well as the swimming pool which is 55 metres long. The service is absolutely impeccable and the people are extremely kind and always getting out of their way to make you feel as comfortable as possible

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, December 16, 2013
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2013

The hospitality at the Oberoi never ceases to amaze. This property is spectacular.
Although had been there to attend a wedding in the premises & had very little time to utilise the services, the rooms are spectacular and the service superb. The Cigar bar offers a variety of Cuban brands, the food is good.

Will definitely stay there again & highly recommend this hotel.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at The Oberoi, Gurgaon, responded to this review, November 28, 2013
Dear Guest,

Thank you for sparing your valuable time to write about us.

We are delighted that the hotel and its services were up to your satisfaction. It was unfortunate that you could not enjoy the services at the hotel due to your lack of time. We certainly hope that you are able to do so on your next visit.

Thank you again. We look forward to your next visit with us soon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, Gurgaon

Address: 443 Udyog Vihar, Phase V, Gurgaon 122016, India
Phone Number:
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Gurgaon
#1 Family Hotel in Gurgaon
#1 Business Hotel in Gurgaon
#1 Luxury Hotel in Gurgaon
#1 Spa Hotel in Gurgaon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi, Gurgaon 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located in the heart of the business and commercial district of Delhi National Capital Region in India. 202 Elegantly appointed rooms and suites with large picture windows that allow an abundance of natural light.The rooms start at an expansive 620 square feet, offering amongst the largest accommodation in a city hotel ... more   less 
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Also Known As:
The Oberoi Hotel Gurgaon

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