This time when I visited Gurgaon, I wanted to try a different hotel. My client suggested a few names, and I chose Country Inn & Suites. I had earlier stayed a few times at Country Inn Sahibabad, and I liked that hotel. There are 3 or 4 properties of Country Inn in Gurgaon. The one in Sector 12 is where I stayed for 5 nights earlier this week.
The room was clean, but the housekeeping staff had to be reminded to replenish. There was some noise from the party on the roof top. Otherwise there was no hassle with the room.
The food is what I liked best. For the size of the hotel, the buffet spread was good, and the food tasted good. The staff was very courteous. The only problem I had was a delay in getting my coffee one morning, mainly because there were too many guests.
Though Gym timing is from 7 AM, they open it earlier on your request.
Avoid higher floors close to Roof Top Barbecue. If there is a party, the noise will disturb you in y...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!
We would like to take this opportunity to thank you for the greatly appreciative review about your experiences during your stay with us at Country Inn & Suites by Carlson, Sector – 12, Gurgaon that you have so kindly shared on TripAdvisor. It is particularly delightful to know that you have enjoyed our comfortable and well maintained rooms, delicious food, a multi culinary buffet, courteous and attentive staff and a well equipped gym.
Compliments from our guests motivate us to a great extent and gives us that extra zeal to work harder to achieve the highest standards of our guests’ satisfaction. Please be assured that we have passed on your concerns about the replenishments to the Housekeeping department and they have organised special training for the staff. We deeply regret the inconvenience that you may have faced due to the noise on the roof and the delay in the coffee. The F&B department will take care that such an issue never crops up again.
We wait for you to return to the hotel soon and be able to help you to experience the hotel and make some fond memories that you would take back home.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.