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“Good Conference experience” 5 of 5 stars
Review of Lemon Tree Premier, Leisure Valley, Gurgaon

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Lemon Tree Premier, Leisure Valley, Gurgaon
4.0 of 5 Hotel   |   48, City Center, Sector 29, Gurgaon 122002, India   |  
Hotel amenities
Ranked #22 of 193 Hotels in Gurgaon
New Delhi, India
1 review
9 helpful votes 9 helpful votes
“Good Conference experience”
5 of 5 stars Reviewed January 19, 2014

The conference at the hotel was good and had all the requisite things. The experience was nice and the followed dinner was excellent. The service was also good, I feel the hotel has the potential to be best in the class.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 15, 2014

Stayed here overnight between flights and was very happy with choice of hotel

It's probably a 30-odd minute drive from the airport, depending on traffic and queue for toll booths. Staff provided a nice welcome and looked after us well during our brief stay. The room was very comfortable and exactly what was needed for a bit of rest after a long journey

There are a few restaurants just next door (mostly Western chains) and we didn't explore much further, but ate in the hotel restaurant and were pleasantly surprised by the food, which was very good. The scent of lemon around the hotel is quite strong - I quite liked it, but might not be for everyone

We checked out early the next day and were given a packed breakfast as we left too early for the buffet. It was nothing to write home about (a couple of tired looking sandwiches and some fruit) but better than nothing!

Overall would happily go back if needing to stay near the airport again

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pune
Top Contributor
52 reviews 52 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 15, 2014

This hotel is located in sector 29 in Gurgaon and is surrounded by excellent eating joints. It does not have a foyer where you can drive in. A small reception area and a restaurant is located on the ground floor. The check in was prompt and efficient. I found the room to be very small. On checking with the reception I was informed that all rooms are the same size except the suite which has a additional sitting room. The room is clean and well furnished with a comfortable mattress. As it was cold in Delhi I asked for a heater, and a ceramic heater was placed in the room. I also requested for a ironing board. The board that was sent had screws poking out on the ironing surface damaging my shirt. The bathroom is also small but has a glass enclosed space for taking a shower. The toiletries provided are of good standard. The breakfast spread is like in any other 4 star property in India. The checkout was quick. As the hotel has only one restaurant you have the option of eating out in the restaurants located next door. If I have an option I would prefer to stay in hotels like Plazzio, Clarence or Sarovar situated in the same locality and in the same price range as the rooms there are large and spacious.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad and Tobago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2014

We have stayed at this hotel several times in the recent years both for leisure and business purposes and we always find it to be a very pleasant and comfortable stay. The main reason we use this hotel is because of the excellent service provided by a team of hard working and courteous staff. When we arrived, we were greeted with a smile by Ms Preeti, who was very welcoming to us on the first day. Housekeeping did a great job and room service was also prompt. The buffets were varied and quite sumptuous. The restaurant, by far one of the most helpful and well trained teams for their personalized service. The only minor suggestion would be that the checking in process can be a bit more efficient, especially for repeat clients. Sometimes after a really long journey, clients just want to get a room to take a rest. However, after sitting in lobby for a while, Ms Nancy Pasricha had it sorted out. I must commend her for a excellent public relations skills. Overall a good stay, minor issues to be ironed out at the reception but we would still highly recommended hotel. A Special thanks to Mr. Ashish, Mr. Arun Sharma and Mr. Ashok. Keep up the great work.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiruvannamalai, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2014

Excellent customer rapport. Yes, They take the request very well. I would still agree its new and they are improving. Need more follow ups. Wifi was pathetic in spite of several requests. Need improvement.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Lemon Tree Hotels

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, Leisure Valley, Gurgaon, responded to this review, April 1, 2014
Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Leisure Valley, Gurgaon. We are happy to know you appreciated our service levels. We do hope to continue to improve and serve you better.

We however apologize for the inconvenience you faced due to WiFi connectivity and have taken up the matter with our service provider. We assure you a better experience on your next visit.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pgn1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Abhisekh Bairagi
Hotel General Manager
Lemon Tree Premier, Leisure Valley, Gurgaon

15 cities. 25 hotels. 2800 rooms. Refreshing India.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2014

Always a satisfying expereince when away from home. Nice cordial staff as always.
Being a regular visitor at Lemon city center, i was informed that the same has been closed for renovation. Meantime the city center team lead by Amit had taken good care of arranging my stay at Lemon tree premier which is an awesome property. Satisfying and caring stay was arranged by the team as adviced by Amit with all the previleges remaining the same as provided in city centre.Rooms offered were too tasteful and of course this is genuinely a Premier Hotel.Recommended to all travellers while in gurgaon and thanks to the whole lemon tree team.

Room Tip: Anytime stay when away from home
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzon, Philippines
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014 via mobile

I traveled to India for business. I've been to Bangalore, Manesar Gurgaon and in Pune. I can say that in all the hotels I've been in India, Lemon Tree Hotel Premiere in Gurgaon so far has been the BEST in terms of service and variety of
food at their cafe :) This is already my 2nd stay at this hotel and I would like to commend all staffs who never failed to render not only their valuable service but also for their smiles that made me feel at home. Thanks to all of you! ( front desk: Atul and Nancy ; from the citrus cafe : Sandeep and Bhagwan). See you again in Feb2014!

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Premier, Leisure Valley, Gurgaon

Address: 48, City Center, Sector 29, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Gurgaon
#19 Business Hotel in Gurgaon
#20 Luxury Hotel in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lemon Tree Premier, Leisure Valley, Gurgaon 4*
Number of rooms: 81
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Also Known As:
Lemon Tree Premier, Leisure Valley, Gurgaon Hotel Gurgaon

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