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“comfortable and classy” 5 of 5 stars
Review of United-21 Citymark – Gurgaon

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United-21 Citymark – Gurgaon
4.0 of 5 Hotel   |   Mahavir Chowk, Gurgaon 122001, India   |  
Hotel amenities
Ranked #26 of 193 Hotels in Gurgaon
Gurgaon, Haryana, India
2 reviews
3 helpful votes 3 helpful votes
“comfortable and classy”
5 of 5 stars Reviewed January 9, 2014

went for some business work last month and Stayed in City Mark hotel. The experience was Good, above expectations. The stay was comfortable, staff was trained, good and helping, Rooms were clean, services were great and ambience was amazing. The conference room and arrangement was excellent. Been to gurgaon many times, i found city mark as a very good option for stay as well as conferences. Food quality was superb and taste was delicious and hospitality you experience there is world class. A must visit place...

Room Tip: A must stay, great and relaxing with world class services and hospitality
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarunThareja, Resident Manager at United-21 Citymark – Gurgaon, responded to this review, January 12, 2014
Dear Sir

Greetings!

Thank you for taking time out to share your stay experience at City Mark Gurgaon. It was indeed a pleasure having you stay with us. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience.

It is a matter of pride to know that our team lived up to your expectations with their attentive, prompt and personalized service. Your word of appreciation encourages us to continue to strive for further excellence.

Thank you for recommending us and we look forward to welcome you back for many more elevating moments.

Regards

Tarun Thareja
Resident Manager
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63 reviews from our community

Traveler rating
    23
    26
    12
    0
    2
See reviews for
9
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

It is the best hotel in terms of hospitality, having rooms with very impressive ambience, beautiful lobby,sumptuous breakfast and dinner,free wifi etc...
The manager of the hotel Mr. Tarun Thareja is a friendly person and supervise each and every activity in the hotel.He always has YES to your requests.The other staff is too very friendly. We had a great time staying in this hotel....Thanks Adv.Sugandha and Sandeep Malhotra

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarunThareja, Resident Manager at United-21 Citymark – Gurgaon, responded to this review, January 6, 2014
Dear Guest

Thank you for your review on TripAdvisor for City Mark Hotel !!

The entire team is thrilled to have your wonderful review we are indeed glad that you enjoyed the hospitality; entire team has make all the efforts to make it inviting, evolving and ensure that it meets the needs of all our guests and your comments are much appreciated.

We thank you once again for the feedback and wish to see you again at City Mark Gurgaon.

Best Regards

Tarun Thareja
Resident Manager
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Delhi, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

Experienced a comfortable stay in this hotel with good quality of food ,services,cleanliness & ambience above all with reasonable price. Especially the manager Mr. Tarun Thareja is exceptionally good at all the hospitality...
Thanks
Sandeep Malhotra

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarunThareja, Resident Manager at United-21 Citymark – Gurgaon, responded to this review, January 6, 2014
Dear Guest

Thank you for such a delightful feedback on TripAdvisor for City Mark Hotel !!

It is indeed motivating for the entire City Mark team to read such wonderful words of appreciation and inspires all of us to consistently deliver high quality of service. We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, food, service and the facilities of the hotel.

We thank you for your recommendation and do hope to have the pleasure of your continued visits to our hotel.

Best Regards

Tarun Thareja
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

A place where u check in with smile and check out with lots of good memories... best hospitality.. comfortable staff and hats off to the wonderful ,friendly manager Mr.Tarun...ambience and cleanliness is beyong expectations ... ... Food quality and service is superb ....its a treat to ur taste buds and overall a good stay...thanks..Dr.Abhinav Rastogi

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarunThareja, Resident Manager at United-21 Citymark – Gurgaon, responded to this review, January 3, 2014
Dear Guest,

We are delighted to note that the service exceeded your expectations, It’s exciting to receive such motivating comments from our guests as we take pride in delivering best of the services to make your stay a memorable one.

Your appreciative words are a tremendous source of inspiration for “Citymark Team” to deliver further excellence.

The team and I look forward to welcoming you back.
Regards

Tarun Thareja
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 25, 2013

A very good business hotel, located in Gurgaon next to the bus station, has an excellent restaurant and a very good buffet spread for breakfast, dinner. staff are very courteous and handle guests well. rooms are sufficiently spacious and are well kept. Some rooms are extremely good.
Overall a good place to stay on a business visit to around the area, a bit too far away fro business in Delhi. They may provide some transport for pick up and drop too.

Room Tip: Generally all the rooms are good.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TarunThareja, Resident Manager at United-21 Citymark – Gurgaon, responded to this review, December 27, 2013
Dear Mr. Harish

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable

Once again, I thank you for your feedback and look forward to welcome you back.

Warm Regards,

Tarun Thareja
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 27, 2013

Located in Gurgaon, had a very comfortable stay in City Mark, Room were clean with adequate space and stuffed with all the basic amenities, food was great with loads of variety and well prepared and very humble staff.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmcitymark, Resident Manager at United-21 Citymark – Gurgaon, responded to this review, October 31, 2013
Dear Sir Greetings from City Mark

City Mark team thank you for staying with us.We hope that you will continue to stay with us during your future visits. We look forward to welcoming you back. Regards Tarun Thareja / Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2013 via mobile

Good people good hotel. I was impressed even by the doorman. They took personal care in all respects. The only problem is the location which is really sad considering how good everything else is. Dinner was nice but the variety was little limited. Same with the breakfast. But the preparation was good. Another good part was the gym and massage chair on tøp floor. Good place to have a good workout and then have a good relaxing massage.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about United-21 Citymark – Gurgaon

Address: Mahavir Chowk, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #26 of 193 Hotels in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — United-21 Citymark – Gurgaon 4*
Number of rooms: 80
Official Description (provided by the hotel):
United 21 CityMark Hotel (4 Star Deluxe Property in the heart of Gurgaon) offers spacious, contemporary and comfortable accommodations in the heart of Gurgaon, providing easy access to most of the Corporate and Financial centers..CityMark hotel features 80 guest rooms with modern decor and countless amenities. Each of our rooms and suites caters to the varying needs, which combine warmth, exceptional service and state of the art technology in an inviting ambience, ensuring a pleasant and memorable experience. ... more   less 
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