We stayed in this property for a night on the 21st of December,despite informing while making the reservation,while checking in and while leaving for dinner in the evening that it was our anniversary the hotel made no effort to do something special and did not even congratulate us (ok I may be knit picking but this is what I would expect from a hotel of this standard), the staff was plastic and lacked any warmth that I have received in other Mariott properties.Both at the Mariott Resort (Bangkok) and Rennaisance (HK) the staff would welcome us better and treat us really good-specially for occasions if we were to mention it they would go out of their way to make it special (flowers/candles/cake or atleast a congratulatory letter or note).The room is ok just what you would expect and the hotel is realtively new so everything is still new. There are good options to eat and good clubs in the neighbourhood but you do need transport.The hotel has mandatory valet parking for which I was not comfortable as I don't like handing over my car but I was given no option at all and security at the gate argued with me and did not make any effort to be polite to this customer.The TV in the hotel has maybe eight channels which is also strange as even at home you get 100+ channels.The only meal we had in the hotel was breakfast which was passable the bread/muffin basket was stale the bacon was over done the juice was not good and they took 45 minutes to 1 hour to get this ready and bring to us. All in all maybe they treated us this way because we were on a discounted rate and I am glad because I would'nt pay much to stay here and definitely will not stay here again in a hurry.There are better options around and if you are used to good hotel staff you don't want to be staying here.
- Official Description (provided by the hotel):
- Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott, redefines comfort and quality. The hotel is strategically located in Gurgaon just 30 minutes away from the New Delhi International Airport. Courtyard’s warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott, Gurgaon offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Gurgaon Hotel Gurgaon