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“A PLEASURE BEING THERE” 4 of 5 stars
Review of Courtyard by Marriott Gurgaon

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Courtyard by Marriott Gurgaon
4.0 of 5 Hotel   |   Plot no - 27 B, Sector Road,B Block | Sushant Lok 1, Gurgaon 122002, India   |  
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Ranked #6 of 193 Hotels in Gurgaon
Chennai
Top Contributor
64 reviews 64 reviews
48 hotel reviews
Reviews in 42 cities Reviews in 42 cities
30 helpful votes 30 helpful votes
“A PLEASURE BEING THERE”
4 of 5 stars Reviewed January 29, 2014

Courtyard Mariott, Gurgaon is conveniently located - very close to HUDA City Metro station and also the shopping and business districts.

The rooms are spacious and well appointed.

What differentiates this Hotel is the courtesy and attitude of the staff. It happened to be my birthday and the surprise was a large flower bouquet and a lovely cake. The staff also made sure to warmly greet me.

The Executive Club on the 15th Floor has a nice view of the city and offers a nice spread of snacks and drinks in the evening.

The gym and spa are functional and rather cramped. Similarly, the main Lobby could also be improved to offer more comfortable seating and possibly a larger space.

A good breakfast spread - though the quality of the fruits served needs improvement.

Overall, a pleasant and comfortable stay.

Room Tip: Chhose the top floors.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, February 3, 2014
Dear Guest,

Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon!

Thank you for your appreciation for the comfortable stay and the hotel services and the facilities. Thank you also for your appreciative feedback for the location, rooms, food, executive lounge, fitness center and the spa at the hotel and we are delighted to note that you liked our gesture on your Birthday .

We hope you have a wonderful year ahead and We look forward to welcoming you back to the hotel.

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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520 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Denver, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 29, 2014

I stayed here on two separate occasions during a two week business trip. The hotel is new, modern and clean. The entire staff was extremely attentive and helpful such as setting up transportation to anywhere/anytime. I am a Gold member and the executive lounge was great with available alcohol and hot food times at certain times. It is open until mid-night with a really good attendant. There are few selections to choose from for food onsite but the MoMo Cafe is available all day with really good food and great staff. I highly recommend staying here as I will be staying here on my future trips to India.

Room Tip: Get the room package with bonus cash for property use. This will usually cover your meals there if...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, February 3, 2014
Dear Guest,

Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon!

We are delighted that we helped make your stay successful and that you enjoyed the facilities , services and attitude of the team . Your words were indeed immensely motivating to the team.

We look forward to welcome you at Courtyard by Marriott, Gurgaon.

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conshohocken, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2014

I have stayed over 14 nights during various trips at this hotel. The service is excellent each and every time. The executive lounge is relaxing and comfortable. The staff is friendly and attentive. the rooms are well appointed and comfortable. The breakfast at the Momo cafe is awesome.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, January 31, 2014
Dear Guest,

Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon!

It is my pleasure to read that you enjoyed the services and the promptness of our staff at the hotel. Guest satisfaction is our prime focus and we are glad to have met your expectations. I have shared your feedback with our entire team. It is comments like yours that serves as a great motivator and influences the team to deliver quality of service that we believe in.
I would like to thank you for taking your valuable time and effort in sharing your feedback and experience of the hotel.

We look forward to welcome you back at Courtyard by Marriott, Gurgaon

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2014

This hotel was far nicer than any Courtyard Marriott that I have experienced in the United States. The rooms were spacious, very clean, fixtures were nice, and all of the technology worked flawlessly. The location was interesting, on a road that was partially undeveloped, but it was convenient enough to get to where we needed to go. I am in complete agreement with the other reviewers that the service is exceptionally good. The staff was extremely courteous and helpful. The restaurant staff and food were excellent, even at the complementary breakfast when it was very busy. When the time came, the check-in/check-out experience was quick and easy.

I received a "thank you" and request from the front office manager for feedback after my stay. I know that I am not special in this, but to deliver a great experience and personally contact me to verify my experience was good and ask for suggestions on additional improvement is a good move on their part. I personally appreciate it and recommend this hotel to other travelers to the Gurgaon/Dehli area.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, January 31, 2014
Dear Guest,

Thank you for your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon!

We sincerely appreciate you for taking out time to share your experiences at the hotel. It is indeed a pleasure to note that you had an enjoyable stay and you enjoyed the hotel services and the facilities available. Your positive feedback serves as a great motivator to the team at the hotel and encourages the team to do more every day . Rest assured we shall continue our endeavor to do more for our guests.

Thank you for recommending us and we look forward to welcome you back at Courtyard by Marriott, Gurgaon.

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 26, 2014

Stayed here for two nights with my parents. The staff is really caring, helpful. The breakfast spread is amazing. The location turned out to be pretty good for all the things we had planned to do during the weekend. Even the roll away bed was comfortable. The only weird thing was the privacy screen in the bathroom. I never noticed in other hotels maybe because I often travel alone. But the privacy screen did not really work if you had the lights on in the bathroom.

Room Tip: Stayed in the Aryaman suite - Room 1102. Good views, clean room.
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, January 30, 2014
Dear Guest,

Thank you for your valuable review and feedback on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon!

We are happy to know that you had a memorable stay with us. Your kind words of appreciation go a long way in motivating our entire team.
Thank You for the feedback on the bathroom blinds and we apologise for the discomfort you must have felt during your stay. The bathroom blinds can in fact be adjusted to ensure no visibility from the rooms. We would be happy to assist you in this regard on your future visit to Gurgaon .

Thank you for choosing to stay with us and we look forward to welcoming you back at the hotel.

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2014

Had a great stay with very warm and hospitable staff even during the late night check ins and early morning departure. From the executive lounge staff giving careful attention to the concierge desk travel advice it was smiles all the way. Momo cafe has pancakes and waffles to die for and makes waking up an event to look forward to. I would come back here again and again.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, January 30, 2014
Dear Guest,

Your review is what we aspire to everyday and I am truly grateful to you for sharing your feedback and motivating all of us to do more.

Thank you and look forward to welcoming you back.

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014

2 mins from the industrial and shopping areas of Gurgaon, the hotel is ideally located. Dint find too much traffic on the way, has an extremely peaceful location despite being so centrally located. Once you enter the hotel it's gives you a very warm feeling. Staff was extremely gracious and courteous, made sure all my room preferences were met. The coffee shop, had an elaborate menu with a mix of all the cuisines, found myself confused and spoilt with options. Loved the dessert counter. The staff at the coffee shop was extremely helpful, had to just look up and there would be someone to help. The, fitness centre was classy, so were the lounge and the bar !

What I liked most were the interiors of the hotel, very tastefully done, bright and warm, unlike a lot of hotels where it's dark and dingy. The rooms were really vibrant. The bed nicely made and so comfortable had to be pulled out of bed next morning. Service was quick and efficient. It's a great hotel to stay in. You'll love the service and the staff. Would recommend everyone to stay in the hotel.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanika H, General Manager at Courtyard by Marriott Gurgaon, responded to this review, January 27, 2014
Dear Guest,

Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon!
Your appreciative comments for the hotel made our day!

We are happy to note that you had a comfortable stay and you were extremely happy with the hotel services and the facilities available. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

The hotel is strategically located amidst the city, close to airport as well as the famous corporate hub of Gurgaon, ‘Cyber City’, the shopping malls of Gurgaon as well as entertainment and theater options is in close proximity making Courtyard by Marriott, Gurgaon an appropriate place for travelers. Our all day dining outlet, MoMo Café has an elaborate buffet spread which is a true delight with a variety of foods from across India as well as popular dishes from across the world. We are glad you enjoyed the same.

As a team, we do make all efforts to make your experience inviting, evolving and ensure that it meets all your needs and your comments are much appreciated.

I thank you once again for your positive feedback and will look forward for more opportunities to welcome you at Courtyard by Marriott, Gurgaon.

Best Regards
Kanika Hasrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Gurgaon

Address: Plot no - 27 B, Sector Road,B Block | Sushant Lok 1, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Gurgaon
#5 Family Hotel in Gurgaon
#5 Luxury Hotel in Gurgaon
#5 Business Hotel in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Gurgaon 4*
Number of rooms: 198
Official Description (provided by the hotel):
Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott, redefines comfort and quality. The hotel is strategically located in Gurgaon just 30 minutes away from the New Delhi International Airport. Courtyard’s warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott, Gurgaon offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more   less 
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Also Known As:
Courtyard By Marriott Gurgaon Hotel Gurgaon

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