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“Best experience ever” 5 of 5 stars
Review of The Leela Ambience Gurgaon Hotel & Residences

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The Leela Ambience Gurgaon Hotel & Residences
5.0 of 5 Hotel   |   National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)   |  
Hotel amenities
Ranked #11 of 193 Hotels in Gurgaon
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best experience ever”
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 10 days at their apartments. The facility is 5 star and service is great. Being next to the mall made our stay very comfortable.

Only drawback was the front staff who messed up reservations but were able to resolve the issue to our satisfaction.

Room Tip: Room facing afternoon sun can get very hot as A/C was not able to keep up.
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great place, quite close to the airport, wonderful courteous people. Enjoyed my stay. Room is quite spacious. The bathtub is deep - so one can completely immerse oneself and not have water overflowing :). And the shower head is large enough to make you feel you are out in rain.

They have this wonderful practice of placing apples on each floor near the lifts - so one can pick them up on way to the room - great concept vis-a-vis a fruit basket. Only suggestion is if they can alternate between 3-4 fruits instead of just apples.

The breakfast spread is lovely with a wide range of options. And no complaints on the service provided.

And they permitted me to have a late check-out without levying any additional charge.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Huge, modern and luxurious. Situated next door to what I am told is the biggest shopping centre in India. Like all such places, it has a truly international atmosphere - meaning that you could be anywhere in the world. The room is enormous, likewise the bathroom. Sadly, not enough time to get a chance to use the circular bath.
Very good buffet restaurant and do not miss the Rubicon Bar - a real Seventies time warp.

Room Tip: Try to get a room on the outside of the hotel. The inner ones are still huge but can feel a bit cla...
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On a business trip to Delhi I chosen to stay closer to airport and place of my work on that day. Frankly, I did not carry much expectations due to overall poor financial performance of Leela, but I was wrong. my stay was cool, comfortable and stayed fresh in mind today. Dinner time was nice... young lads reeling out very old live B'wood songs.

Breakfast time given an impression that I was in a foreign land as majority crowd was Japaneses, Koreans,Chinese and Europeans than Indian. All in all good stay.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Your search for a hotel & oozes luxury, style & comfort from every aspect, go no far. Coemm to The Leela at Gurgaon & you will submerge in its uber cool interiors, hospitality and stylish decor. the rooms are tastefully done with comfortable lighting. The coffee shop is very well laid out with bright lighting & ample space. The buffet spread at breakfast was scrumptious & had a variety of choices. I bet you will love to spend lots of time there trying to taste various items available there. the service is commendable, ensuring that you don't miss out on anything. Though it's a buffet, they would be standing next to you ready to get hatever you need, at your table.

Room Tip: Ask for a room overlooking the vacant space behind the Hotel
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
108 reviews 108 reviews
52 hotel reviews
Reviews in 51 cities Reviews in 51 cities
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 1 week ago

I was staying for 1 night for a conference and the Leela experience is usually the promise of luxury.

It met my expectations in all the ways - the room was fully loaded with reading materials, an iPod docking station, elegant wood venetian blinds, a nice bathtub, a deep sofa to relax in, a broad desk, labelled tea stations and a nice designed cup and saucer for tea, good quality cushion covers - all the touch points denoted luxury and I have no complaints regarding the same.

The hotel is also tastefully done up and finished to a high standard of materials and finishings. Spectra was an outstandingly designed restaurant which was more than adequate with a wide variety of breakfast options.

The problem with staying in such a good quality of hotel is that you don't want to step down to a lower quality next time you want to chose a hotel in that location. I mean that this is 5 star luxury and 5 star ordinary will only be a disappointment in the future.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucknow, India
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel and convenience for a traveler it offers are great. An ideal place for a conference/ convention where many from outside Delhi would be attending. Even though the hotel boasts of many big name restaurants- the food served at the conference functions- and the breakfast were quite ordinary.

Room Tip: high floors
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  • Stayed November 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review, 1 week ago
Dear Guest,

Thank you for shairing your feedback with us.

I would request you to kindly spare some more time and share some exact details with us with regards to your feedback. This is will help us to work toward it and concentrate on the required areas.

Look forward to hear from you soon.

Best regards,
Michel Koopman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Leela Ambience Gurgaon Hotel & Residences

Address: National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Gurgaon
#3 Family Hotel in Gurgaon
#6 Spa Hotel in Gurgaon
#9 Luxury Hotel in Gurgaon
#9 Business Hotel in Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Ambience Gurgaon Hotel & Residences 5*
Official Description (provided by the hotel):
Located at the recognized gateway business district of Gurgaon in the National capital region (NCR) – The Leela Kempinski, Gurgaon is a contemporary luxury hotel that combines the conveniences of a modern living with the distinguished Indian hospitality. Surrounded by lush green environment and complimented by its location, in mixed-use complex of high-end residences, luxury shopping mall, restaurants, entertainment and wellness facilities make it a perfect lifestyle destination for a business visitors, people on vacation and inveterate shoppers. It’s warm, intimate service delivered by efficient friendly staff highlight the true essence of Indian Hospitality. ... more   less 
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon

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