We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel and room” 5 of 5 stars
Review of The Leela Ambience Gurgaon Hotel & Residences

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Leela Ambience Gurgaon Hotel & Residences to your Saves list
The Leela Ambience Gurgaon Hotel & Residences
5.0 of 5 Hotel   |   National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)   |  
Hotel amenities
Ranked #11 of 193 Hotels in Gurgaon
Mumbai (Bombay), India
Top Contributor
108 reviews 108 reviews
52 hotel reviews
Reviews in 51 cities Reviews in 51 cities
169 helpful votes 169 helpful votes
“Excellent hotel and room”
5 of 5 stars Reviewed today NEW

I was staying for 1 night for a conference and the Leela experience is usually the promise of luxury.

It met my expectations in all the ways - the room was fully loaded with reading materials, an iPod docking station, elegant wood venetian blinds, a nice bathtub, a deep sofa to relax in, a broad desk, labelled tea stations and a nice designed cup and saucer for tea, good quality cushion covers - all the touch points denoted luxury and I have no complaints regarding the same.

The hotel is also tastefully done up and finished to a high standard of materials and finishings. Spectra was an outstandingly designed restaurant which was more than adequate with a wide variety of breakfast options.

The problem with staying in such a good quality of hotel is that you don't want to step down to a lower quality next time you want to chose a hotel in that location. I mean that this is 5 star luxury and 5 star ordinary will only be a disappointment in the future.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

268 reviews from our community

Traveler rating
    135
    93
    26
    8
    6
See reviews for
30
36
5
174
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Lucknow, India
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location of this hotel and convenience for a traveler it offers are great. An ideal place for a conference/ convention where many from outside Delhi would be attending. Even though the hotel boasts of many big name restaurants- the food served at the conference functions- and the breakfast were quite ordinary.

Room Tip: high floors
See more room tips
  • Stayed November 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darmstadt, Germany
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Leela in Gurgaon is a real 5 star hotel - no doubt. Appearance, interior and service are of highest quality. The loby and rooms are decorated very nicely and every little detail has been taken care of. However, is it the first among the 5 star hotels in Gurgaon?

There are a few thinks which in my view are missing to make it the number one:
- While the service was perfect, it was not at any point is time of my two nights, like during the crowded breakfast, or when walking the hotel, the staff wasn't giving a smile each and every time.
- the room was nice, but when you open the curtain and look outside you see dirty windows with a view half towards the dirty outside fassade.
- the Leela is located close to the airport, easy accessible. However, the view is on the highway with some noise still in the room. It is nicely connected to the mall but on the otherside it doesn't have any nice surounding on the property, like gardens.

Please keep in mind that these points are about what it take to be the first among equals, hence it is a bid of a "complaining on a very high level".

IN essence a great hotel and therefore a 4 out of 5. But apparently not my number one luxury hotel in Gurgaon.

Room Tip: check for the view from your room
See more room tips
  • Stayed December 2014, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
60 reviews 60 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

High quality hotel, clean and well managed, located next to shopping mall with the usual international brands and a few traditional Indian shops.

Recommended for stop-overs (very close to Delhi airport) and the international business traveler visiting busy Gurgaon; less so if you're mainly interested in Delhi sight-seeing (45' away in usually horrendous traffic).

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was very classy and posh here . The stay was incredible. The rooms were starking clean, service was prompt.
Food was very tasty which was very unlike five star food. I have had very bed eating experiences at various at par hotels but this was one which stood out, be it Indian, Asian, Continental, Lebanese or any other cuisine everything was spot on .
Breakfast at The Spectra was ok for a vegetarian whereas a good one for a non vegetarian. I did not like the Indian spread in the breakfast buffet whereas everything else was great, especially the bread and bakery section was amazing :) . Fresh juices where made on order which was very fresh and refreshing to kick start your day.
The spa inside the hotel is also good with some experienced personnel.
The hotel is home to one of the best malls in Gurgaon: The Ambience Mall. One couldn't ask for more. It has almost all the well known brands which has their presence felt in India and abroad.

Stayed December 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review, 2 days ago
Dear Guest,

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Leela Ambience Gurgaon, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. However, with regards to your feedback mentioned about the Indian section during the breakfast, I will share the same with my executive Chef and his team, we will do our best in correcting the same.

Once again thank you so much and we look forward to welcoming you back to our hotel.

Sincere regards,
Michel Koopman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

After sitting in the same spot at the bar for the past week in the Spectre restaurant, I felt compelled to write a review about this place. The personal service from Rajveer made this the go to spot for dinner. Attentive and funny we were glad we sat with him for our meals!

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review, 2 days ago
Dear Guest,

We are happy to learn that you were overjoyed with the services at the spectra restaurant. It is truly inspiring to learn that our associates could go that extra mile to deliver excellence in their services and we thank you for appreciating this. They will be glad to know that their services could add value to your stay. Our team will be informed about your experience and will certainly be a morale booster for them.

Thank you for taking out the time once again and writing a review. We will certainly look forward to your return in the future.

Best regards,
Michel Koopman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an awesome, 6 star hotel and is a wonderful oasis sitting above the craziness of New Delhi. The hotel is ideally situated, being close to Gurgaon's Cyber City and only 25 minutes from the international hotel. I love it.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review, 2 days ago
Dear Guest.

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At The Leela Ambience Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back.

Warm Regards
Michel Koopman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Leela Ambience Gurgaon Hotel & Residences? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Leela Ambience Gurgaon Hotel & Residences

Address: National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Gurgaon
#4 Family Hotel in Gurgaon
#6 Spa Hotel in Gurgaon
#8 Business Hotel in Gurgaon
#9 Luxury Hotel in Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Ambience Gurgaon Hotel & Residences 5*
Official Description (provided by the hotel):
Located at the recognized gateway business district of Gurgaon in the National capital region (NCR) – The Leela Kempinski, Gurgaon is a contemporary luxury hotel that combines the conveniences of a modern living with the distinguished Indian hospitality. Surrounded by lush green environment and complimented by its location, in mixed-use complex of high-end residences, luxury shopping mall, restaurants, entertainment and wellness facilities make it a perfect lifestyle destination for a business visitors, people on vacation and inveterate shoppers. It’s warm, intimate service delivered by efficient friendly staff highlight the true essence of Indian Hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Expedia, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your The Leela Ambience Gurgaon Hotel & Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon

Owners: What's your side of the story?

If you own or manage The Leela Ambience Gurgaon Hotel & Residences, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.