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“Unforgettable Memory .....” 5 of 5 stars
Review of The Acura BMK

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The Acura BMK
4.0 of 5 Hotel   |   Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)   |  
Hotel amenities
Ranked #51 of 193 Hotels in Gurgaon
Dubai, Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Unforgettable Memory .....”
5 of 5 stars Reviewed November 16, 2013

This hotel is probably the nicest hotel I've been in. The staff greet you by name when you enter, walk you to your room and manage your check-in from there. Every need is taken care of apparently effortlessly. The bars and restaurants are good, and staff are almost overwhelminly courteous.
The Acura BMK is convenient for travelers arriving by air and working in Gurgaon. It's a bubble of luxury in a developing nation, so the world on the other side of the front gates is very different.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review, November 19, 2013
It was a pleasure to have you stay with us at “The Acura BMK” and we thank you for sparing your valuable time to share your feedback through Trip Advisor.

We are delighted to receive your detailed feedback and to learn that you had a wonderful experience at our hotel.

The team is our strength and your recognition inspires us to strive harder towards excellence.

Thank you for recommending The Acura BMK. We look forward to the pleasure of welcoming you back in the not too distant future.

With Regards,
Vishnu Kumar Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 reviews from our community

Traveler rating
    54
    32
    9
    6
    3
See reviews for
27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
chandigarh
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 15, 2013

"The Acura BMK" -: Fantastic hotel, great amenities, great restaurants and fantastic service. The first stay we arrived at 4AM and were greeted warmly, quickly checked in and shown to our beautiful room. A very welcome site indeed. We had a room at the back with a view of their beautiful gardens. A few days later we went off for a week long tour and checked in a second time on our return. Again, speedy service and another beautiful view out the front of the India Gate and Presidential Palace. Both rooms were very quiet and restful with a tea/coffee maker for a break after sightseeing.

Would definitely recommend.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review, November 16, 2013
Thank you for your patronage to our Hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed your needs and expectations.

Looking forward to give the same experience every time you visit us.

Warm Regards,
Vishnu Kumar Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haldwani, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 15, 2013

Stayed another night at Acura BMK . Though i will write a review this time atleast. Otherwise i wouldn't do justice to the consistent good experience i have there. This place is top-class, and treats you like royalty at every step. Staff if extremely friendly and makes you feel at home. Had a great time overall.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review, November 16, 2013
To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our guests but to make them happy. We, therefore, thank you for such a raving review about your stay at The Acura BMK. We are glad that you liked our elegant rooms, our impeccable and our great value for money.

It is a great feeling to be appreciated for the efforts that we put in every day to make our guests happy and we are encouraged to do even better to achieve excellence.

It would be an honor to welcome you back again The Acura BMK so that we may be able to serve you again.

With Regards,
Vishnu Kumar Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
2 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 30, 2013

I visited this hotel around 1st week of Oct with my wife and found this hotel really really great. The hotel staff was very helpful and caring right from the time we entered in hotel. Cleanliness and ambience was very good. The best part, privacy and decency of room staff.

Over all, a very good place to stay.

Room Tip: Always negotiate for best rates before you book :)
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu19, Front Office Manager at The Acura BMK, responded to this review, November 9, 2013
Dear Guest,

Thank you for choosing The Acura BMK for your stay and for a fantastic review.

I am delighted to know that every aspect of your experience was excellent. Warm welcome, delicious food and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery.

Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality.

Thank you so much once again for your acknowledgment of our teams’ genuine care and concern, and all the special touches they provided to make your stay so memorable with us.

Many thanks again for taking the time to write the review .We hope that you will plan another holiday with us soon!

With Regards,
Vishnu Kumar Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
1 review
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 25, 2013 via mobile

Great stay in hotel.it was like heaven and I love to come again & again. Very close from my office and food was really awesome. Nice staff and great hospitality. Cheers guys!!! Coming soooooon in gurgaon and enjoy hospitality..

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu19, Front Office Manager at The Acura BMK, responded to this review, November 9, 2013
Dear Guest,

We are honestly on moon with your review. Thank you so much for choosing stay with us and for your amazing stay.

I am so proud of the team at The Acura BMK for the 'Royal' experience they created for you.
I am so happy to know that you had a wonderful stay and were thoroughly impressed with the setting of the resort quality of accommodation and services.

I am delighted to know that every aspect of your experience was excellent. Warm welcome, delicious food and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality.

We are proud to have you as an ambassador of The Acura BMK and look forward to welcome you back soon!

Best Regards,
Vishnu Kumar Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 23, 2013

The moment you walk in through the security (strict) the wide smiles and excellent hospitality of the reception desk and the members makes you feel at home at the very instant. The check in so smooth that you need not bother. Specifically for those who comes to the place regularly there cannot be a better place t stay in Gurgaon at the price that you pay. Food is excellent so are the facilities in the hotel. In the rooms right from the carpet on the floor to the shower cubicle in the bathroom is all mad just for your comfort and makes your stay a memorable one. The working table and the internet connectivity adds to your comfort for a comfortable work experience if you decide to work long hours from the room.The choice of the different cuisines is an add on. The buffet during dinner is pretty well planned. The best part of the stay is the service and the promptness at delivered........................

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu19, Front Office Manager at The Acura BMK, responded to this review, November 9, 2013
Dear Guest,

We are honestly on moon with your review. Thank you so much for choosing stay with us and for your amazing stay.

I am so happy to know that you had a wonderful stay and were thoroughly impressed with the setting of the resort quality of accommodation and services.

I am really proud of the team at The Acura BMK for the experience they created for you. The team will be thrilled to receive your comments and the generous appreciation! The team here makes me proud by consistently delivering friendly, personalized and unobtrusive service to all our guests.

Our team and the services they offer is our biggest strength. Appreciation in this regard from patrons like you means a lot to us. I have shared your comments with everyone.

I have shared your review with my entire team which will only motivate our 'ladies and gentlemen' to continue and strive harder to excel in providing exceptional and delicious experiences to our guests.

Many thanks again for taking the time to write the review .We hope that you will plan another holiday with us soon!

Best Regards,
Vishnu Kumar Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bareilly, Uttar Pradesh, India
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 10, 2013

The hotel is really good,Having clean rooms,Location is really very convenient,Very much satisfied with the Services & Hotel.
Overall a nice hotel done very well,Surely stay again on my next visit to Gurgaon.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu19, Front Office Manager at The Acura BMK, responded to this review, November 9, 2013
Dear Guest,

Greetings from The Acura BMK, Gurgaon.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Acura BMK.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

We greatly value your patronage and look forward to welcoming you back to The Acura BMK soon.

Kind regards,
Vishnu Kumar Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Acura BMK

Address: Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 193 Hotels in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Acura BMK 4*
Number of rooms: 89
Official Description (provided by the hotel):
The Acura BMK offers 89 exquisitely furnished, centrally air-conditioned rooms with all modern amenities and facilities to match any luxury hotel in Gurgaon. The hotel has three types of rooms Deluxe Rooms, a Club Rooms and Suites. All rooms have carpeted flooring and are furnished with a luxurious king size bed, large writing table and comfortable sofas. Each room is equipped with a plasma TV, mini-bar, tea/coffee maker, direct dial phones, WiFi Internet connection and an electronic safe. ... more   less 
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