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“Very comfortable stay while travelling on work” 4 of 5 stars
Review of Hotel Express Towers

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Hotel Express Towers
3.0 of 5 Hotel   |   R.C Dutt Road | Alkapuri Main Road, Vadodara 390007, India   |  
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Ranked #13 of 47 Hotels in Vadodara
Certificate of Excellence 2014
1 review
“Very comfortable stay while travelling on work”
4 of 5 stars Reviewed April 11, 2014

Travelled to Baroda on work. Rooms are clean and fresh.Hardly any noise from the main road right in front of the hotel. Staff is courteous. Room service is prompt. Food is average. Hotel is located in prime location and relatively close to the airport. Great place to stay while travelling on work.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hormuz M, Business Development Manager at Hotel Express Towers, responded to this review, May 17, 2014
Respected Guest,

Greetings from Express Group of Hotels!!!

We thank you for valuable feed back. We are here to serve our guest to the best.

Would request you to please advise your next travel plan to Vadodara, so that we can serve you more than your expectations.

Yours sincerely,

Hormuz Mukadam

Business Development Manager

Cell : 9227881149

email : bdm@expressworld.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

113 reviews from our community

Traveler rating
    27
    49
    22
    13
    2
See reviews for
17
7
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

Very good hotel to stay in and the room was as er had expected. The hotel is located in prime location with easy access to shops, restaurants and airport.
Overall, cannot fault the facilities provided.


  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hormuz M, Business Development Manager at Hotel Express Towers, responded to this review, June 16, 2014
Respected Guest,

Greetings from Express Group of Hotels!!!

We thank you for your valued feed back.

We are glad to know that your stay was comfortable and as per your expectations.

A positive review gives a moral boost up to our team to work more on guest satisfaction.

Yours sincerely,

Hormuz Mukadam

Business Development Manger
Cell : + 919227881149
Email : bdm@expressworld.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014

Went to baroda on an official visit and stayed at express towers. Heard a lot about the hotel so went there to stay for one night. To start off the hotel people received very well. They were always smiling and helpful. A very comfortable room and even it is on the main road still there was no noise inside which really made the stay even more comfortable. Could not connect star world channel but the maintenance people came immediately and redirected me to the channel. Was very pleased by the quick response. The food in mandap is a must try for everyone who loves gujarati thali and for people who never tried. It is simple awesome. Overall a great experience and at night with the free Wi-Fi services which was pretty good considering the speed was pretty fast than other hotels was all the more enjoyable.
Overall a 5 out of 5 and will visit next time for sure.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hormuz M, Business Development Manager at Hotel Express Towers, responded to this review, June 16, 2014
Respected Guest,

Greetings from Express Group of Hotels!!!

We thank you for your valued feed back.

We are glad to hear that your stay was as per your expectations.

With the support of all our valued guests we are able to earn the Service Excellence Award 2014.

Yours sincerely,

Hormuz Mukadam

Business Development Manager

Cell : +91 9227881149
Email : bdm@expressworld.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
1 review
2 of 5 stars Reviewed March 26, 2014

The only good thing about this hotel is that it is close to the shopping areas. The staff are extremely unfriendly. It seems like it was a huge effort for khushboo (1 of the ladies at the reception area) to smile. We were given frosty glares by her on our arrival. On the first morning, we discovered the pastries were mouldy. we informed the breakfast staff but did not even get an apoolgy. The second morning, i noticed green slimy stuff in my juice. we again then informed the staff. They then removed the juice dispenser, it seems like this has not been cleaned in a while and was probarbly also mouldy.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hormuz M, Business Development Manager at Hotel Express Towers, responded to this review, June 16, 2014
Respected Guest,

Greetings from Express Group of Hotels!!!

We regret for the inconvenience caused to you during your stay.

We have taken necessary steps at our end on to your remarks.

Would request you to please advise us your next travel plan to Vadodara, to serve you as per your expectation.

We once again regret for the inconvenience caused.

Yours sincerely,

Hormuz Mukadam

Business Development Manager

Cell : + 91 9227881149
Email : bdm@expressworld.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
72 reviews 72 reviews
39 hotel reviews
Reviews in 37 cities Reviews in 37 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 5, 2014

On my last stay in Oct 2013 I had rated this hotel as poor, but this time round I would like to upgrade it a notch.

The hotel general manager had take note of my concerns and written to me to try out the hotel once again, which I did this month.

Generally the stay was far better, though my grouses with lack of power outlets in the room, aircon working and the shower heads needing replacement remain. The room service was prompt this time and food was delicious. The front office staff were also cheerful and pleasant.

Hope they can keep up the good work.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hormuz M, Business Development Manager at Hotel Express Towers, responded to this review, June 16, 2014
Respected Guest,

Greetings from Express Group of Hotels!!!

We regret that this time also we are not able to serve you as per your expectations.

Would request if you can be our guest again in your next travel plan to Vadodara and will personally take care of all your request.

Yours sincerely,

Hormuz Mukadam

Business Development Manager

Cell : + 91 9227881149
Email : bdm@expressworld.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
64 reviews 64 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Excellent hotel. Rooms are very clean. Hotel has wifi. Staff are very friendly and helpful. Location is ideal.. Located on RC Dutt Road.. The street where all the shops are, its great as its all walking distance. Good breakfast lunch and dinner menu. Reasonably priced. Worth staying here.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hormuz M, Business Development Manager at Hotel Express Towers, responded to this review, June 25, 2014
Respected Guest,

Greetings from Express Group of Hotels!!!

We thank you for your valued feed back. We are glad to know that your stay was comfortable and as per your expectations.

We at Express Group of Hotels are here to serve our Guest to the Best @ Express Way.

Yours sincerely,

Hormuz Mukadam

Business Development Manager
Cell : + 91 9227881149
Email : bdm@expressworld.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
1 review
5 of 5 stars Reviewed February 14, 2014

We had a great stay when our cricket team was here to play for an under 19 tournament. The stay was excellent and the food was great. In all an excellent experience with value for money; excellent location and very good service

Room Tip: good rooms on the newly renovated sixth floor
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Express Towers

Address: R.C Dutt Road | Alkapuri Main Road, Vadodara 390007, India
Phone Number:
Location: India > Gujarat > Vadodara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 47 Hotels in Vadodara
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Express Towers 3*
Number of rooms: 65
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