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“Above & Beyond, Vivek B” 4 of 5 stars
Review of Royal Orchid Central, Vadodara

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Royal Orchid Central, Vadodara
4.0 of 5 Hotel   |   Akota, Mujmahuda, Vadodara 390020, India   |  
Hotel amenities
Ranked #5 of 47 Hotels in Vadodara
Certificate of Excellence 2014
Merrick, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Above & Beyond, Vivek B”
4 of 5 stars Reviewed May 25, 2013

I'm writing this review a few months after my stay in India, but I just can't forget the excellent experience at Royal Orchid Vadodara, and the wonderful generosity shown to me, my mom and my aunt by their night manager, Vivek B. Not only did he go above and beyond in making sure that all of our needs were met, Vivek made us feel like family :) Vivek was so pleasant and always willing to help with a smile on his face. On the last day of our stay in Vadodara, we had a late night train ride to catch. Vivek ensured that one of his staff members accompanied us to the train station (we would have never made it otherwise) and made sure we got on the correct train! It's gestures like this that remind me that there are still amazing people left in hospitality, and that they deserve great recogition! Our overall trip was better because of this experience.
Grateful,
-Michelle P.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    85
    89
    33
    2
    1
See reviews for
44
13
8
115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
mumbai
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2013

We recently stayed at Royal orchid central vadodra and it was memorable. The royal orchid group have to be the best in India. The staff are brilliant and always smiling. The building is full clean and works of art. A special thanks to Mr Vivek Budkoti the manager to help for the room problem nice gesture. Nice stay and We will definitely return Mr vivek.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 23, 2013

This hotel can be compared to any other europeen small business hotel. Not a lot of facilities for the extensive medium and long-stay business traveler (1 weeks+).

The 4-star rating is however I feel correctly appointed, but the first spot on tripadvisor is for sure not. But then rating depends on the expectation of the customers. I staid here for 3 days before changing to the WelcomHotel by the ITC group. You appreciate this hotel much more if you came from a lower ranked hotel. WelcomHotel is the best in Baroda, maybe sharing its first place with Gateway.

Howver, Royal Orchid Baroda has good rooms and good food for a nice short stay. Facilities and services are still under construction as is the staff experience.

Room Tip: the "Club" rooms as they call them are nice and up to western standards. If possible ask...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Vadodara, General Manager at Royal Orchid Central, Vadodara, responded to this review, June 3, 2013
Dear Guest,

We are thankful to you for contributing your valuable feedback.

We appreciate your gesture of identifying the virtues which were admired by you. As a hotel we claim ourselves to be a contemporary Business hotel and we abide by that as a product, how ever we excel in sevices and processes to keep our guests happy while welcoming as well as when bidding the farewell to them.


I definitely look forward to welcome you back again at Royal Orchid Central Vadodara whenver you come for shorter duration as suitable by you.


Warm Regards
Manoj Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
everywhere
Top Contributor
85 reviews 85 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 22, 2013

The Royal Orchid continues to rate high in customer satisfaction simply because they earn it every day! with every interaction with the customer, they solidify their relationship by providing top service, being available for the big requests and also the small requests and most importantly *never* letting the customer know they make a distinction between the two!!
The front desk honors any and every request whether it's the asking of directions, assistance in making a local phone call or breaking a 500 rupee note! *And* always with a sincere smile!
This attitude toward ensuring the customer is 100% satified carries over to the Security Guard staff, the hotel staff, the valets, the wait staff, maintanance and all other hotel employees!
It's clear that every employee of the hotel understands they are responsible in their own way of providing a high quality customer experience!
Every time I stay at this hotel something special happens that ensures it will be my chosen hotel destination in Vadodara again and again.

Room Tip: The views from the higher floors provide one amazing views of Vadodara as this city grows and develo...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi Area, Kenya
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 19, 2013

Having stayed at ROC, Vadodara in 2011, when it was still new and fresh, I found the same standards this time round when I stayed there in May 2013.

Same guest hospitality and great food and excellent service.

I stayed in room 712 and was awesome.

Room Tip: Any room from 4th floor upwards are good
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Vadodara, General Manager at Royal Orchid Central, Vadodara, responded to this review, June 17, 2013
Dear Guest,

We thank you for choosing Royal Orchid Central, Vadodara for your stay and for taking your time to contribute your opinion to all of the global travelers.

We also appreciate your meticulous efforts for motivating the team Royal Orchid Central Vadodara; this encouragement will definitely make spirit of team Royal Orchid Central Vadodara high and will further motivate them to keep up the good work.

We look forward to welcome you again at Royal Orchid Central Vadodara.


Warm regards,


Manoj Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cadoneghe, Italy
Top Contributor
358 reviews 358 reviews
42 hotel reviews
Reviews in 148 cities Reviews in 148 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed May 18, 2013

A good hotel in Vadodara where you could rest during leisure or business trips.
Rooms are excellent and clean. Breakfast good and position just out of center city ok.
Service will meet your standard for sure.
A place that worth your money.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Vadodara, General Manager at Royal Orchid Central, Vadodara, responded to this review, June 17, 2013
Dear Guest,

We thank you for choosing Royal Orchid Central, Vadodara for your stay and for taking your time to contribute your opinion to all of the global travelers.

We also appreciate your meticulous efforts for motivating the team Royal Orchid Central Vadodara; this encouragement will definitely make spirit of team Royal Orchid Central Vadodara high and will further motivate them to keep up the good work.

We look forward to welcome you again at Royal Orchid Central Vadodara.


Warm regards,


Manoj Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

best hotel!!! great staff, service and support! food: you can select and traditional Indian cuisine and the familiar European. I lived in a room on the seventh floor, good view from the window over the city....Be sure to choose this particular hotel again if going to india!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROC-Vadodara, General Manager at Royal Orchid Central, Vadodara, responded to this review, June 17, 2013
Dear Guest,

We thank you for choosing Royal Orchid Central, Vadodara for your stay and for taking your time to contribute your opinion to all of the global travelers.

We also appreciate your meticulous efforts for motivating the team Royal Orchid Central Vadodara; this encouragement will definitely make spirit of team Royal Orchid Central Vadodara high and will further motivate them to keep up the good work.

We look forward to welcome you again at Royal Orchid Central Vadodara.


Warm regards,


Manoj Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Central, Vadodara

Address: Akota, Mujmahuda, Vadodara 390020, India
Location: India > Gujarat > Vadodara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 47 Hotels in Vadodara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Orchid Central, Vadodara 4*
Number of rooms: 81
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