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Hotel Ginger Surat: Traveler Reviews

3.0 of 5
Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat 395007, India
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Hotel Ginger Surat
Ranked #18 of 31 hotels in Surat
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70 reviews from our community

    Trip type
Traveler rating
    4
    23
    26
    8
    9
Date Rating
Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Located very close to the Airport”
3 of 5 stars Reviewed September 17, 2012

I stayed there for 2nights, was there for a business trip. Located not more than 15mins from the airport. Loved the location coz you have couple of malls, many eatery joints like McDonald's, Pizza Hut, Yoko's, etc. The Hotel is basically a self service hotel. The staff is polite and try their best to help. The rooms are basic and clean. They give you WiFi complimentary. The breakfast spread is not all that great, so if you are someone who loves to have a wholesome breakfast, you are ought to be disappointed. The food in the served the restaurant is good, however if you want something custom made, they don't do that. Overall a pleasant stay> no complaints, wouldn't mind staying there again.

Room Tip: Since its a self service hotel, choose the room on the second floor, so that if you want to iron you...
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RehanKaskar about Hotel Ginger Surat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“Hotel Ginger Surat”
1 of 5 stars Reviewed August 26, 2012

Only one word for this TATA enterprise.... DISAPPOINTING. Broken window air-conditioning (do not have split A/C), smashed window pane (was held by the sun film), small uncomfortable bed with an extremely small LCD screen television on offer. No toiletaries and not so clean rooms. The list of disappointment is almost endless. In room dining does not even provide you with a food tray. Also they have extremely limited choice. The breakfast though chargeable was close to horrible with lots of oily food on offer. No bell boy facility, you need to carry your own luggage from the car park to the reception lobby which is on first floor and from there to your room as well. The staff has not been taught to even smile. One of the worst hotel stays that I've experienced to date and the tarriff still close to 4000 bucks. Recommendation: Stay away from this place.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 1vinodsharma1 about Hotel Ginger Surat
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Travelers are raving about these Surat hotels

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Cheated in fair and poor quality”
1 of 5 stars Reviewed August 24, 2012

We were travelling from Pune to Surat and we enquired Customer Care service about hotel's tariff. They told us the tariff as Rs 2700 per night, but when we reached the hotel at around 7 PM we were shocked to know the tariff as Rs 3999 per night.When we told him about the enquiry he gave us Rs 200 discount. It was a day light robbery.

Our second shock was the room size, it was not more than 9' x 9' in size.

Third shock, bed size, it was just little above 4' wide.

Forth shock, when I took shower it was very hard to remove the shower gel from my body.

I forget to mention our biggest shock at hotel gate itself, when we stopped our car at hotel gate, they asked about our names to make sure that we are not Muslims.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask sumitnsit about Hotel Ginger Surat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Can't complain”
3 of 5 stars Reviewed August 23, 2012

It's a budget no frills hotel and they don't claim otherwise. I am giving it 3 stars comparing it to others. But if you look at the basics, this hotel is fine. Location is nice. The pricing is perfect. Was here for a night so no complaints.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roger3472 about Hotel Ginger Surat
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Toronto
Top Contributor
67 reviews 67 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Cannot be called a three star, a very basic, self-service hotel”
2 of 5 stars Reviewed July 11, 2012

There was nothing unpleasant about the hotel but definitely nothing good. It's the most basic a hotel can get, not even shampoo and body wash just a dispenser with something that is probably a combination of both. Check in and check out were good and efficient, the restaurant is small and has few choices but decent quality food. The bed was clean and the room was adequate, the only thing was the bathroom was quite small and had a strange smell.

Luckily only stayed one night, would not recommend more than that.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelgirl20092009 about Hotel Ginger Surat
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Additional Information about Hotel Ginger Surat

Address: Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat 395007, India
Region: India > Gujarat > Surat
Amenities:
Business Center Fitness Center Free Parking Restaurant
Hotel Style:
Ranked #18 of 31 hotels in Surat
Price Range: $
Hotel Class:3 star (3*)
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