we were a group of 3 families, all with small kids, visiting Gir for a 4 day break. Chose the gateway for its location and because its a Taj property. Firstly , the pluses - the location is truly outstanding, right next to the booking office and very close to the safari entrance . set in well from the road so quite quiet . Rooms ( especially on the second floor ) were large and spacious with very high ceilings . Overall nicely done and the small balconies had a nice view .
service was a HUGE problem - given that the primary reason people come there is for the safari, one would expect that the resort would align itself to the timings of the safari. surely arranging for room tea and coffee at 6 am or a little before is not too much to ask ! Again, we had to ask 3 times for our room to be cleaned on day 1. The kitchen wasnt open beyond 10 PM and given that we had a 2 year old with us that could have been an issue .
Overall probably a good resort to stay in for the purpose but does not do justice to the Taj brand at all .
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