We spent 3 nights at this property and had a wonderful time.
The staff was wonderful. Always pleasant, smiling and when not very busy, they would happily chat with us about sightings and wildlife. Their passion for Gir and its wildlife is remarkable.
The Gateway is right next to the booking office for safaris. So it has the minimum travel time to get your permit and guide.
We had booked a package which did not include any meals (we prefer the flexibilty and when doing wildlife holidays, we don't have the appetite or energy to enjoy a buffet), so we just asked Chef Bharadwaj to cook us whatever he recommended. We would let him know in advance which meals we were around for. He made the most outstanding mutton roganjosh, chilli chicken, dhaniya chicken, chicken biryani for us. Their chicken club sandwich was also amazing and a full meal in itself.
The buffet breakfast includes eggs, cereals, breads, muffins, some South Indian and North Indian dishes (the day we did have the breakfast it was upma, uttapams, poha). there are no cold meats in the breakfast buffet as all their ingredients are sourced from around. The lunch buffet used to have one nonveg item and the dinner buffet had 2 non-veg items.
They don't normally offer room service. But one afternoon we returned completely exhausted (the heat is quite bad right now, but summer is the best time for sighting lions) - my husband was driving himself and we had gone to some neighbouring villages for sightseeing too) - they looked at us ordering 2 cold coffees as soon as we entered and said - Sir, if you like, please go to your room and wash up and lie down, we will send the coffees up to your room.
It was these personal touches that made our stay great. Yes, there are tiny problems which given their location do crop up. Our fridge in the room wasn't chilling well. They replaced the fridge, but even that didn't work too well. So when we came down and asked them to replace the warm 1/2 liter bottles (2 liters complimentary each day) with cold ones. they said they did not have any chilled ones. they were willing to change the fridge again, but we didnt think it would help. So they offered to keep our water in their kitchen fridge and would give it to us whenever we needed more chilled water.
I needed a wifi connection for some work. It wasn't connecting. They called the IT department offsite. It took a little while, but they ensured that my connection began to work.
The river Hiran that flows behind the property (all rooms overlook the river) is a beautiful place for birdwatching especially at sunrise and sunset.
I would heavily recommend this place to anyone who is looking for a quiet relaxed holiday. However, if you have high energy kids and need to keep them occupied, the Fern or Mahindra Club may be better options for you as they have lots of structured activities for kids.
The Taj also has a pool and spa
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