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“Gold Fish- Not worth at all” 2 of 5 stars
Review of Cambay Sapphire

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Cambay Sapphire
4.0 of 5 Hotel   |   Plot No X 22, 23 & 24, Opp. Hillwoods School | Sector 25, Gandhinagar 382044, India (Formerly Cambay Spa & Golf Resort)   |  
Hotel amenities
Ranked #5 of 11 Hotels in Gandhinagar
New Delhi, India
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
86 helpful votes 86 helpful votes
“Gold Fish- Not worth at all”
2 of 5 stars Reviewed September 12, 2013

I regret, I ignored other's reviews and booked this property for a one night stay in Sept 2013. They really need to take things seriously. Booking part was easy, I booked a Golf Cottage, on arrival at resort they offered me a Executive Room saying, I have been upgrated, later I found out the Golf Cottages are not just beautiful but also more relaxing. Front desk staff was helpfull, but they asumed and offered me a non-smoking room,where in I wanted a smoking room. It took them 20 mins to change my room in same floor. Travel desk guy had no idea about Gujarat and was acting as a robot, saying that he will check and let me know to my every query. Spa seemed nice but the spa staff seemed least intrested, 3 of them were busy discussing god knows what, I waited for 30mins and left, nobody called me to check what I needed. In room dinning served cold chiken tikka after 50mins of placing the order. The worst expericence was when me and my partner were having breakfast at the restaurant Indus, when a restaurant staff walked to us with a paper saying in there records our room is a single occupied room and complimentary BF will be for one not for two, I had to show him the conformation email showing double occupancy booking. I was embaresed twice during my breakfast. The duty manager did tried helping me out, but i knew I was in deep s#it . I made the worst mistake booking this resort. I will not even recommend Cambay Spa & Golf Resort to my enemies.

Room Tip: Make sure you see the room yourself befor finalysing one, do not fall for the upgradtion trap..
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, September 16, 2013
Dear Guest,
Thank you for your feed back ,We apologize for the inconvenience caused and all your concerns have been taken up to the management and the issues have been addressed ,we look forward to welcome you at cambay properties and we are sure that you will have best experiences of your life with us
Warm Regards,
Cambay Group of Hotels and Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 28, 2013

Cambay @ gandhinagar itself needs a vacation and refresing period. .. never ever conform to 84 unit of golfcource facing rooms.. they will say they have upgraded u to excecutive rooms but actually its a down grade... they are unused and excess rooms only used on pick time booking , hence they are underdeveloped and untidy rooms not properly lookef at.

It will ruin ur holidays. Ur time will go in complaning about every thing.

*swimming pool is under maintannce from about 3 months. . And may not start it start in any recent period. . Pl. confirm before u book ur room.

Part-1

  • Stayed August 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, August 30, 2013
Dear Guest,
Thank you for your feedback ,all the concerns of yours have been forwarded and would be addressed,As per the golf facing rooms are concern they are the best and maintained but we look forward for the for serving you as per your expectation upon your next visit
Warm Regards,
Cambay Group Hotels & Resorts
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Travelers are raving about these Gandhinagar hotels

Lucknow, Uttar Pradesh, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 22, 2013

never ever visit this place...we had gone there for our first wedding anniversary and that was our biggest mistake..we reached at 230 dint get our room till 4 though it was pre booked..then we were put up in another room which had the view of their construction site though we had book the golf course facing room..after arguing for minutes did we get our room which just average for the price we had payed...dinner had a staple pin in the pasta..the staff doesnt give a damn..

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, September 2, 2013
Dear Guest,
Thank you for your feedback ,all your concerns have been forwarded to management and are addressed ,we would want to welcome for to Cambay Group of hotels & Resorts and assure you
to live up to your level of expectations
Warm Regards,
Cambay Group of Hotels and Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 8, 2013

The hotel is good and has a lovely golf corse but plz be prepared to be greeted by monkeys in the morning. the lobby is nice only thing is that the swimming pool is quite small as compared to the property size. there are quite some facilities to do in the hotel like indoor golf and rife shooting and stuff also has a nice mini theatre.

Room Tip: Choose rooms above the lobby or the golf facing ones
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  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, August 12, 2013
Dear Guest
Thank you for the feedback and we would like to welcome you in rest of the Cambay Properties to feel best experiences.
Cambay Group of Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
4 of 5 stars Reviewed July 18, 2013

I went gandhingar for business meetings and i stayed in cambay resort and it wasgreat experience for me. Room , food and services all are very good. recreation facilities are excellent.
specially spa and golf is very good. staff behaviour is too good.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, July 29, 2013
Sir, Thank you very much for the feedback which would encourage us to live up to your expectations on your next visit , your feedback encourages us to improve every moment
Cambay Group of Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rajkot
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 15, 2013

We were there for 2n during the last days of our summer vacation and we did this mistake of selecting this place for a leisure stay perhaps on giving higher weight to the words "five-star": But, this was a big blunder by me, that I realized later. Everything was below par for a five-star hotel, whether it is breakfast, dinner, recreation facility or any damn thing. They highlight the sports facility, gaming zone, restaurant etc in their ads and on sight. But, the fact is most of the games are extra chargeable even video games for children, food is not at all tasty and even the cleaning of the swimming pool is too of a bad quality. In all I don't suggest this place on your personal cost. Can be visited as a part of any professional, promotional or academic activity.

Room Tip: If you have to visit, select roadside room...
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  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, July 29, 2013
We apologies for the inconvenience caused to you to which we would rightfully take up all the issues to management pertaining to your stay,we look forward to your next visit at Cambay Spa & Golf Resort ,Gandhinagar to which you would find the marked difference , we thank you for your feedback given and we would take it up positively

Cambay Group of Hotels & Rsorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed June 5, 2013

I Had stayed in Cambay resort for official purpose. My stay was of 15 days. From our office we were told to just tell our name and employee id and rest will be handled by the Resort authorities.During those 15 days we had late afternoon shift because of which we didnt use to have breakfast in morning and used to have lunch and dinner at office. I had asked at reception whether breakfast was included or not and they said that no.

On my last day I planned to pay and eat at their resturant.There the resturant manager told me that we had one meal included in our stay.I had a fight with the management. They kept saying that our office should have informed us and because of some miscommunication this happened.I was very unhappy with the Staff, they hid the fact and also lied to us.Its better to talk to higher authority because the ones at reception dont know much.And they dont bother confirming the facts too.

Room Tip: All the rooms are good and nicely kept.Mine was near the pool.But it hardly makes any difference.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cambay Sapphire

Address: Plot No X 22, 23 & 24, Opp. Hillwoods School | Sector 25, Gandhinagar 382044, India (Formerly Cambay Spa & Golf Resort)
Location: India > Gujarat > Gandhinagar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Gandhinagar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cambay Sapphire 4*
Number of rooms: 100
Official Description (provided by the hotel):
Cambay Sapphire , Gandhinagar is located in the capital of Gujarat and, is spread over an area of 28 acres. It is a luxurious resort in Gandhinagar that is aesthetically designed to lure the guests. The Gandhinagar resort encompasses of 199 rooms that include villas and cottages, all of which are elegantly styled to match the repute of the hotel. The hotel hosts an array of facilities and, recreational activities that include restaurants, health club, spa, banquet halls, gym, amphitheatres and, specific game areas that include games like tennis, squash and billiards. The star attraction of this hotel is its nine-hole golf course. This golf course comprises of two levels and, sixteen driving stations, the driving range of which is 240 mtr(length) by 40mtr(width). Cambay Gandhinagar, one of the luxurious golf courses in ahmedabad, also hosts a golf academy where people are trained in golf and, plays host various golf tournaments too. Located away from the hustle-bustle of the city, this resort near Ahmedabad, offers peace and, tranquility to its guests. ... more   less 
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Also Known As:
Cambay Spa And Golf Resort
Cambay Spa & Golf Hotel Gandhinagar
Cambay Hotel Gandhinagar
Cambay Sapphire Gandhinagar, Gujarat

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