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“Excellent Hotel with good service and excelent staff” 5 of 5 stars
Review of Crowne Plaza Ahmedabad City Centre

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Crowne Plaza Ahmedabad City Centre
5.0 of 5 Hotel   |   S. G. Road Near Shapath - V, Ahmedabad 380015, India (Formerly Shiva Hotel Ahmedabad City Centre)   |  
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Ranked #9 of 145 Hotels in Ahmedabad
Certificate of Excellence
1 review
2 helpful votes 2 helpful votes
“Excellent Hotel with good service and excelent staff”
5 of 5 stars Reviewed April 25, 2014

Hotel is brand new and with very nice interior. Hotel room are well equipped.
I really loved the service provided by the hotel. Hotel staff is really nice and they will try to help you in any manner. Staff is the main strength of the hotel.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHACC, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review, April 27, 2014
Dear Guest,

Thank you for taking some of your precious time to share your review on TripAdvisor. It was a pleasure to learn that you had a great experience at ours hotel.

We are delighted to know that you had an enjoyable stay with us. We will certainly share your kind words to our team.

Once again thank you so much for your valuable feedback. We look forward to the pleasure of welcoming you back for another memorable experience.

Warm Regards,

Shantanu Das
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
    34
    12
    1
    1
    3
See reviews for
5
4
2
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2014

I was searching for a good hotel in Ahmedabad & was exploring on many Online Travel websites on Travelguru I found the hotel & booked it the hotel is good the service is good the hotel has very good staff

Room Tip: Book from Travelguru.com & Yatra.com to ensure your safe bookings
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHACC, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review, April 19, 2014
Dear Guest,

Thank you for taking some of your precious time to share your review on Trip Advisor. It was a pleasure to learn that you had a great experience at ours hotel.

We are glad to know that you enjoyed your recent stay with us. Your feedback is very important for us in the future.

Once again thank you so much for your positive feedback. We look forward to the pleasure of welcoming you back to our hotel in near future!

Warm Regards,

Shantanu Das
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

The hotel is a brand new property and deserve 5* categorization. Liked overall interiors and the Rooms. Room are well equipped. Staff is the main strength of this hotel and will try to help you in any manner possible. The staff in this hotel was low in number during our conference, but made a difference in our conference and did all that was required to make it successful.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHACC, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review, April 15, 2014
Dear Guest,

Thank you for taking some of your precious time to share your review on TripAdvisor. It was a pleasure to learn that you had an enriching experience at ours hotel.

We are very pleased to read that you had such a great experience with us. Our associates would be happy to read your positive comments about the level of service they have provided you with.

Once again thank you so much for your valuable feedback. We look forward to the pleasure of welcoming you back to our hotel in near future.

Warm Regards,

Shantanu Das
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 26, 2014

The hotel is a brand new property under 5 star category and is going to be branded by a 5* deluxe hotel chain. We had organized an international conference in this hotel. The lobby is very spacious and pleasent. Rooms are larger in size compared to other equivalent hotels and well equipped. Staff is the main strength of this hotel and will try to help you in any manner possible. The staff in this hotel was low in number during our conference, but made a difference in our conference and did all that was required to make it successful. The food was fabulous and reported highly delicious by all the participants. Credits to the chef & his team ! The hotel is also located in proximity to Prahladnagar which is one of the posh areas of ahmedabad. Also the location is accessible from airport.

Plus points: Food, rooms, location
Negative points: I could'nt find any.

Room Tip: choose the swimming pool side room on 1st or 2nd floor. the S.G. highway facing rooms are recommende...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHACC, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review, March 27, 2014
Dear Guest,

Thank you for taking some of your precious time to share your review on Trip Advisor. It was a pleasure to learn that you had an enriching experience at ours hotel.

We strive to maintain our hospitality service to always exceed your expectation. It is our endeavor at all times to offer premium accommodation, finest of cuisines and personalized service to all our guests. We are glad that you had such a wonderful time, and we will ensure that your feedback is shared with our team members, which will only continue to inspire them.

Once again thank you so much for your valuable feedback. We look forward to the pleasure of welcoming you back to our hotel in near future.

Warm Regards,

Shantanu Das
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

The moment I step in to hotel such a beautiful staff. i was greeted by the receptionist, Bansri, after check in she showed me the room and told me if i need any thing i shud contact reception and she will be happy to assist with my requirements. During my stay this hotel all the staff especially ejaz and abhnay who were very friendly to assist all my needs like transportation arranged the stay at the hotel was enjoyable. I would recommend any one who visits Ahmadabad the stay at this hotel with out difficulties. Service is excellent. I noticed all the staff perform at the hotel as team members to make guest stay as memorable.
If i ever visit Ahmadabad again my stay will be at SHIVA HOTEL

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHACC, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review, March 26, 2014
Dear Guest,


Greetings From Shiva Hotel Ahmedabad City Centre!

Thank you for spending some of your precious time to share your detailed heartfelt review on Trip Advisor and also sharing your kind words about your experience at our Hotel.

We strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services and adherence to standards of excellence of the hotel will go a long way to motivate our entire team and will enable them to continue to deliver the resultant high level of service to our valued guests.

Thank you very much for acknowledging our team members for their genuine services. We treasure your comments and shall live up to it.

We look forward to the pleasure of welcoming you back to our hotel in near future.


Warm Regards,

Shantanu Das
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Ahmedabad City Centre

Address: S. G. Road Near Shapath - V, Ahmedabad 380015, India (Formerly Shiva Hotel Ahmedabad City Centre)
Phone Number:
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 145 Hotels in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Ahmedabad City Centre 5*
Number of rooms: 200
Official Description (provided by the hotel):
"Ahmedabad's Address for Business and Celebrations" Crowne Plaza Ahmedabad City Centre is the preferred International Brand ideally located in the new commercial hub offering upscale business accommodations. Located on Sarkhej - Gandhinagar Highway - a growing business hub of Ahmedabad, the hotel is easily accessible to airport, corporate headquarters, industrial areas and the State Capital, Gandhinagar. This brand new hotel offers 200 spacious rooms including Club Floors, Suites and the Crowne Plaza Club, with contemporary design and facilities for our guests. Find everything you need for a successful stay including high-speed Internet access, a business centre and five spacious meeting rooms. Enjoy warm and inviting guest rooms with amenities to help you relax and stay productive. Maintain your exercise regime in the modern fitness centre or outdoor swimming pool. Unwind and rejuvenate yourself at the spa. Start your day right with a freshly cooked breakfast at "Essence" along with lavish buffets for lunch and dinner at our all day dining. Be it a business meeting/conference, wedding, gala social functions guests can enjoy our contemporary ballrooms along with a wide variety of menus. Our concierge is there to assist guests in achieving the travel experience they expect or anticipate ... more   less 
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