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“BAD” 2 of 5 stars
Review of Sarovar Portico Ahmedabad

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Sarovar Portico Ahmedabad
3.0 of 5 Hotel   |   Bhawan's College Road, Ahmedabad 380001, India (Formerly Hotel Sarovar Portico)   |  
Hotel amenities
Ranked #41 of 143 Hotels in Ahmedabad
Rajkot, Gujarat, India
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“BAD”
2 of 5 stars Reviewed April 18, 2014

I stayed in this hotel in April 2014 with my wife & kid. I had a bad experience. I had booked it in advance for 2 adults & 1 child. when i reached hotel i was told to seat in waiting lounge till they work out which room they can provide me after seating 15 mins the handed me the key then a security guy who stands on door guided us to the room and worst thing was room has 2 small bed in which a single person so it was not comfartable for 3 of us to adjust. when i called reception they said there is no king size bed room available no but he will surely shift me to another room tomorrow. my trip was of 2 nights & 3 days i was not even being told or reminded for that shifting to another room so it was not at all acceptable for such a standard hotel chain to treat there customers like this. breakfast was good restaurant was also nice rooms were ok

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, April 19, 2014
Dear Valued Guest,

Thank you for your feedback of your recent stay with us at Sarovar Portico Ahmedabad.

I am personally dismayed to know of the incident which affected your pleasant stay. We have noted the concerns you have highlighted and please be assured that the same has been shared with the concerned team and the department heads for corrective measures and improvement. We will do our best to delight you, should you give us the opportunity in future.

Kindly accept my sincere apologies for all the inconveniences caused.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
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English first
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

cleanliness is not maintained , Lifts: Elevators are outdated don't work properly ,Bathrooms need to be maintained, I belive this property is very old & is not renovated after Sarovar Group has taken over.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, March 10, 2014
Dear Valued Guest,

Thank you for your feedback of your recent stay with us at Sarovar Portico Ahmedabad.

I am disheartened to note your unsatisfactory experiences. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement.

Both the guest elevators are upgraded and are now in for interiors. We are in to a phase-wise of room renovations and would be glad to have our newly renovated rooms given/blocked for you on your next visit should you give us the opportunity in future.

I once again apologize for the inconveniences caused to you.

We look forward to welcoming you back at Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2014

I have enjoyed my stay at Hotel Sarovar Portico for my business tour. The the hotel is located in between the main city and the airport. Memorable moments about the hotel is the morning breakfast at the river facing restaurant and the scenic beauty of Sabarmati river.

Room Tip: Select the river facing rooms so that you can enjoy the scenic beauty.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, March 9, 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 27, 2014

I am stayed in this hotel from Feb 2013 to Feb 2014 (almost every month two trips to Ahmedabad). The hotel is good but the rooms are very very small, specially the standard one. actually it was an old hotel named Rivera which was added in the corporate hotel chain of sarover group, so there are many thing that required upgradation especially bathrooms accessories. The food quality is average and need improvement. There is a gymnasium in the basement but very small space and very limited equipment with no trainer. This hotel does represent the true luxury of the other hotels of Sarover Hotels.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, March 2, 2014
Dear Valued Guest,

Thank you, for your recent stay at Sarovar Portico Ahmedabad and for your valuable feedback on Tripadvisor.

Your positive comment is much appreciated. We have noted the concerns you have highlighted and please be assured that the same has been shared with the concerned team and the department heads for corrective measures and improvement.

Since we are into a phase-wise room renovations, we would be pleased to have you upgraded on availability should you give us the opportunity in future.

We look forward to your continued support and patronage to Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Top Contributor
75 reviews 75 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 16, 2014

This hotel is located on the banks of Sabarmati river. The higher category rooms are very spacious and well appointed. The food is not upto the mark and we did not enjoy it. The staff except front office are very professional. At the time of check in, I had to wait before the front office executive for 5 minutes before he would ask me how can I help. The bed quality is good but the room I stayed had issues in water drainage and it took long time to be fixed.
Overall, I would have expected more form this hotel in terms of service, food quality.

Room Tip: Ask for higher category rooms as the base category rooms are very cramped
See more room tips
  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, February 16, 2014
Dear Valued Guest,

Thank you, for your recent stay at Sarovar Portico Ahmedabad and for your valuable feedback on Tripadvisor.

I am personally dismayed to know of the incidents which affected your pleasant stay at Sarovar Portico Ahmedabad. We have noted the concerns you have highlighted and please be assured that the same has been shared with the concerned team and the department heads for corrective measures and improvement. We will do our best to delight you should you give us the opportunity in future.

We look forward to welcoming you back at Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 2, 2014

A good business hotel in Ahmedabad not too far from the main city or airport. All rooms have good view of Sabarmati river. Once the embankment is complete, the view of the river would improve. Rooms are clean and adequate. They have single room provided with large single bed which makes sleeping comfortable. The rooms are clean. The internet did not work as my computer could not detect wifi. There was problem with TV too though it did not matter for me. They give you only one bottle of complimentary mineral water which is inadequate and if you take the next from the fridge it is charged. To detect this they provide different brand bottles outside and inside. I took one out to avoid chillness but did not open it. They wanted to charge it to me. Breakfast is good where they serve egg along with other south and north Indian items. One of the few places where they serve nonveg food. The surrounding of the hotel is not good so you have to remain inside.

Room Tip: Try upper level floors for a better view.
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, February 2, 2014
Dear Valued Guest,

Thank you, for your recent stay at Sarovar Portico Ahmedabad and for your valuable feedback on Tripadvisor.

Your positive comments are much appreciated. We have noted the concerns you have highlighted and please be assured that the same has been shared with the concerned team and the department heads for corrective measures and improvement. We will do our best to delight you, should you give us the opportunity in future.

We look forward to welcoming you back at Sarovar Portico Ahmedabad.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 26, 2014

Good Hotel at reasonable price. The room was compact, where i stayed, but well made up with all basic requirements, clean and neat bathrooms. Good food. Nice view of Sabarmati River from the room. Location little inconvenient.

Room Tip: The room which i got was quiet compact, but well made up with basic requirements. Good view of Sabar...
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernard_Fernandez, General Manager at Sarovar Portico Ahmedabad, responded to this review, January 27, 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,

Bernard Fernandez
General Manager
gmapo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sarovar Portico Ahmedabad

Address: Bhawan's College Road, Ahmedabad 380001, India (Formerly Hotel Sarovar Portico)
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #41 of 143 Hotels in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sarovar Portico Ahmedabad 3*
Number of rooms: 69
Official Description (provided by the hotel):
Get a cordial reception at Sarovar Portico as you are introduced to this property that promises you every possible comfort and a world-class luxury. The entrance lobby itself is inviting with its wooden feel and plush furnishings. All the rooms and suites come with all of the best luxuries and a dedicated staff ensures that you are attended to anytime during the day. Extra care is taken to provide you with things to pamper you and keep you refreshed throughout the day. The hotel ensures that its guests are always comfortable and well-connected. Business tourists are even provided with the best of business facilities. The hotel even has the capacity to organize business conferences and meetings in its well-equipped conference halls. Dining is a priority for Sarovar. It has an amazing multi-cuisine restaurant that allows guests to enjoy delicious meals as they enjoy a lovely view of the gardens and the Sabarmati River. ... more   less 
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