Pros: Stone floors, good cleaning, good selection of channels, professional and friendly staff, pool
Cons: Hygiene issues in restaurant, noise due to stone floors
I have stayed more than 50 nights in this hotel during the past few years. During all my previous visits, I’ve eaten at the hotel. This is the first time I have not eaten at the hotel, and the first time I’m completely healthy. I like the hotel, it’s clean, nice rooms, and the knowledgeable staff. If you have a problem, it will be taken care of, and they speak good English. Everyone is very polite, including the housekeeping. The laundry is reliable, inexpensive and very good. There is a small book shop in the hotel, a small gym, and a professional beauty parlour. Rooms are of adequate size, there is a safe, minibar, water kettle, good television, a small sofa and a desk. Lights can be turned off from buttons next to the bed, and there is a universal electrical outlet next to the light buttons. Outside calling works if you have a new model of telephone in your room, a black one with red sides. The beds are comfortable and linens good solid cottons. Airconditioning works well. Water pressure is good and I’ve only once had problems with hot water. I’ve never seen any small creatures (bugs etc) in my room, which come to think of it, is a truly wonderful thing…
The hotel is located near the airport, so if you wish to go to the city, you have to take a riksa or a car and a driver. The hotel can organise transport, and there are also two other companies in the neighbourhood with good cars and drivers. There are two good restaurants near the hotel, King’s bite and Tandoori Palace, which are surprisingly clean and pleasant. (Just go out from the hotel gates, and walk a few minutes to the left. King’s bite is on the other side of the street, Tandoori Palace on the same side.) King’s bite will also deliver to the hotel. Food is good and a lot less expensive than at the hotel. At the hotel, it’s mainly the drinks that are a little on the expensive side, for example if you ask for soda water at the buffet restaurant, they will bring you a small glass of soda water and charge 110rs+tax for it. From room service you get a half litre bottle for the same price. And at the shop it will cost you 15rs. The naan bread at the hotel is a joke, it’s like they would make it in advance and heat it in a toaster. It’s dry and tasteless. The restaurant is the weakest part of the hotel when it comes to hygiene, taste of food and attentiveness and professionalism of the waiters. One of the guests actually called room service from the restaurant when there were no waiters visible for 10 minutes.
A western airline crew stays at the hotel every winter from November to March, some of them can be found sunbathing by the pool every day. They are an excellent source of information about shopping, restaurants and transport in Ahmedabad.
Gateway hotel is a very reliable hotel, where you can get a good nights sleep unless they happen to host a wedding party at night, and unless you wish to sleep late, as the housekeeping starts moving furniture on the stone floors above you around 7/8 in the morning, and after that, you will not sleep any more, I guarantee… Ok, it can be noisy, but then again, it’s great fun observing the wedding festivities, and it’s much better to have the stone floors than the camembert carpets. One of the best things at the Gateway is the staff. Especially at the reception, the staff is very pro, friendly and clever. This was not the case in Le Meridien, which has a better location, but unreliable and unfriendly staff and some utterly disgusting, some nice rooms. At the Gateway all rooms are pretty much the same, so you know what you get. A definite bonus when travelling in India…
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.