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“needs improvement !” 4 of 5 stars
Review of The Gateway Hotel Ummed Ahmedabad

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The Gateway Hotel Ummed Ahmedabad
4.0 of 5 Hotel   |   Opposite International Airport | Hansol, Ahmedabad 382475, India   |  
Hotel amenities
Ranked #32 of 143 Hotels in Ahmedabad
Ahmedabad, India
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“needs improvement !”
4 of 5 stars Reviewed July 29, 2014 via mobile

convenient location but the hotel has to improve lots if it belongs to TAJ group of hotels ! Should be more lively n friendly,n best part is that there is no patisserie !! It has swimming pool n salon,but no bouique or bookshop- catering standard n service should also improve. I hv stayed at Gateway Ernakulam n its buzzing with life !!

  • Stayed August 2013
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, August 4, 2014
Dear Sir,

It was indeed our plesure to have you stay with us and thank you for taking time to write your valuable feedback and for patronising our hotel as well.

We would like to apologize for the unpleasant experience you had during your recent stay at our Hotel. Having gone through your feedback, we have taken appropriate action with the concerned departments and have rectified the same.

We strive to ensure that every single guest has a wonderful memory to carry back. We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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    63
    18
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

we had a ring ceremony at this Hotel, the arrangement, food and the service by the hotel and staff was excellent !!!
Strongly recommended !!!
cheers!!!!
Too Good !!!
Place for all Friends Family Business Couples

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, August 4, 2014
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, 4 June 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

Its a nice hotel. Rooms are very clean and specious enough. The buffet breakfast spread and display is good. Lovely and tasty food. Restaurant staffs are attentive. I must mentioned - One should taste multi grain idlee. Just mouthwatering.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, August 4, 2014
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, 4 June 2014

Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 22, 2014

Rooms suck! Sorry for my language. This TAJ property is deteriorating. Staff is quite uncooperative at the junior level. I had to personally complain to the General Manager of the hotel about the services and condition of the room. The only good thing about this property is it's close proximity to the airport.

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 24, 2014
Dear Sir,

It was indeed our plesure to have you stay with us and thank you for taking time to write your valuable feedback and for patronising our hotel as well.

We would like to apologize for the unpleasant experience you had during your recent stay at our Hotel. Having gone through your feedback, we have taken appropriate action with the concerned departments and have rectified the same. We assure you that this was an one time incident only and would request for your understanding on the same.

We strive to ensure that every single guest has a wonderful memory to carry back. We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evergreen Colorado
Senior Contributor
48 reviews 48 reviews
42 hotel reviews
Reviews in 31 cities Reviews in 31 cities
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed July 21, 2014

1 night was enough... The bed in the room was old, collapsed and gave us the worst night sleep ever.

The restaurant is a sad place the food is pretty sad... You order from the Ala care menu expecting fresh food and the staff take your food from the buffet and serve it to you.!!

The restaurant staff are more interested in themselves than the customer and there was one ditsy girl who forgot everything from getting us menus to the drink order.

Overall it's a tired sad hotel that looks like it was last renovated in 1980.

We won't return

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 24, 2014
Dear Sir,

It was indeed our plesure to have you stay with us and thank you for taking time to write your valuable feedback and for patronising our hotel as well.

We would like to apologize for the unpleasant experience you had during your recent stay at our Hotel. Having gone through your feedback, we have taken appropriate action with the concerned departments and have rectified the same. We assure you that this was an one time incident only and would request for your understanding on the same.

We strive to ensure that every single guest has a wonderful memory to carry back. We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed at The Gateway for two nights. Its a nice hotel (although not very big) with a focus on quality service.

Rooms are nice and offer adequate space.

The buffet breakfast is good although limited choices to offer.

The staff is courteous and willing to assist their customers.

Only problem is that due to a super active staff, I was forced to respond to laundry request every morning at 7.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 24, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. Please do note that breakfast buffet has been extended with varied choices of traditional cuisine.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2014

The place is near Airport, very convenient to check in even in late evening flights so that we can be productive for meetings in the mornings. It combines Taj assurance at an economical price. A real Value for money. The breakfast is healthy catering to senior executives with good spread. A strong recommendation

Room Tip: Select near the lift as otherwise you have to do a bit of walking around corridor to reach other sid...
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Manager at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 21, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback with our master Chef for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel Ummed Ahmedabad

Address: Opposite International Airport | Hansol, Ahmedabad 382475, India
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Ahmedabad
#14 Luxury Hotel in Ahmedabad
#22 Business Hotel in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Gateway Hotel Ummed Ahmedabad 4*
Number of rooms: 91
Reservation Options:
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Also Known As:
Taj Residency Ummed Ahmedabad
Taj Residency Ummed Hotel Ahmedabad

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