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“Worth the value” 4 of 5 stars
Review of The Gateway Hotel Ummed Ahmedabad

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The Gateway Hotel Ummed Ahmedabad
4.0 of 5 Hotel   |   Opposite International Airport | Hansol, Ahmedabad 382475, India   |  
Hotel amenities
Ranked #30 of 148 Hotels in Ahmedabad
Mumbai (Bombay), India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Worth the value”
4 of 5 stars Reviewed July 20, 2014

I stayed at The Gateway for two nights. Its a nice hotel (although not very big) with a focus on quality service.

Rooms are nice and offer adequate space.

The buffet breakfast is good although limited choices to offer.

The staff is courteous and willing to assist their customers.

Only problem is that due to a super active staff, I was forced to respond to laundry request every morning at 7.

Stayed July 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 24, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. Please do note that breakfast buffet has been extended with varied choices of traditional cuisine.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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331 reviews from our community

Traveler rating
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    133
    78
    21
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Chennai (Madras), India
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2014

The place is near Airport, very convenient to check in even in late evening flights so that we can be productive for meetings in the mornings. It combines Taj assurance at an economical price. A real Value for money. The breakfast is healthy catering to senior executives with good spread. A strong recommendation

Room Tip: Select near the lift as otherwise you have to do a bit of walking around corridor to reach other sid...
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Manager at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 21, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback with our master Chef for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed July 7, 2014

02 nights there was not long enough ! The service was excellent in both of restaurant Gad & Narmada and the food was awesome . The chef asked what sort of food we like and would go off and make us something special . When he discovered my wife liked mangoes he made a great dish of mango stuffed with kulfi that was delicious . All the staff went out of their way to make sure we had everything we needed and more . Thanks to chef Siddhartha . I have previously visited for dinner at the Hayat Ahmadabad which was very nice but I think Gateway Ummed is the best option to stayed and feel special hospitality by there staff .I will no doubt return. ones again thank u very much the gateway ummed staff made me feel special .

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 10, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback with our master Chef for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 7, 2014

Well let me begin by mentioning the positives :The Rooms are comfortable and the hotel is located very near the Ahmedabad Airport. The staff is extremely helpful, and would go out of their way to make your stay comfortable.
The air-conditioning in my room just didn't work - even after 3 technicians visiting and assuring that it would cool after 1/2 hr - it never happened. This went on till 1:30 a.m and messed up the sleep I was expecting after a grueling travel schedule. This is not what you expect of a 5 Star property.
Hope this was an one off incident and not a common occurence.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 10, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We sincerely apologise for the inconvenience caused to you during your recent visit to the hotel. Having gone through your feedback, we have counseled the staff member and have corrected the fault in the room. We assure you that this would have been a one time incident only and would request for your understanding on the same.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 5, 2014

The Gateway, Ahmedabad, is a tired and jaded property. The same energy has been imbibed by the service staff. The property screams for a refurbishment. Pool side is nice. The all day dining restaurant is abysmal in both food quality, and service standards.

The Breakfast buffet spread completely lacks imagination, and local content. The restaurant staff are negative in their outlook, and would rather walk around aimlessly, or stare into nothingness, than proactively discharge their duties. They are innovative in finding excuses to explain shortcomings, and reasons why requests cant be complied. The same energy, invested in pursuit of positive ends, could produce remarkably different results, and the guest experience in conformity with the brand standard of The Taj.

Would strongly recommend that this hotel be avoided

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 7, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We sincerely apologise for the inconvenience caused to you during your recent visit to the hotel. Having gone through your feedback, we have taken corrective measures with all concerned departments. We assure you that this would have been a one time incident only and would request for your understanding on the same.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 4, 2014

Well maintained hotel.Very clean.I really enjoyed my stay in this hotel.Clean rooms & Very tasty food. excellent F & B service. Great and comfortable rooms. The hotel room as well as lobby, restaurant always smelled fresh.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 7, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay & food experience was as per your expectation. We have shared your positive feedback to our housekeeping team for a job well-done.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 4, 2014

The Hotel is very beautiful and well maintained. The Lobby is specious and always smell freshed. Housekeeping services are too good. Coffee shop "Narmada" serves awsome food. Will definately visit again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavin M, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review, July 7, 2014
Dear Sir,

It was indeed our pleasure to have you stay with us and thank you for taking time to write your valuable feedback and for patronizing our hotel as well.

We are pleased to read that your stay experience was as per your expectation. We have conveyed your positive feedback to our housekeeping team.

We look forward for an opportunity again sometimes in the near future.

Kind regards,
Bhavin Mehta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about The Gateway Hotel Ummed Ahmedabad

Address: Opposite International Airport | Hansol, Ahmedabad 382475, India
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Ahmedabad
#14 Luxury Hotel in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Gateway Hotel Ummed Ahmedabad 4*
Number of rooms: 91
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Also Known As:
Taj Residency Ummed Ahmedabad
Taj Residency Ummed Hotel Ahmedabad

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