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“Great place to stay for business travel!” 4 of 5 stars
Review of Country Inn & Suites By Carlson - Ahmedabad

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Country Inn & Suites By Carlson - Ahmedabad
3.5 of 5 Hotel   |   Surdhara Circle, Next to Sal Hospital | Off Drive-In Road, Thaltej, Ahmedabad 380054, India   |  
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Hotel amenities
Ranked #34 of 143 Hotels in Ahmedabad
Chennai (Madras), India
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“Great place to stay for business travel!”
4 of 5 stars Reviewed November 14, 2013

1. Location – It is located in the western part of Ahmedabad, approximately 10 kms from Ahmedabad railway station and 15 kms from the airport.

2. Rooms – Rooms are specious and very comfortable. A very cozy bed and multiple light options to suit your mood. A very comfortable carpet in most part of the room enhances the cozy feel of the room. Bathrooms are good but have slightly older fittings.

3. Cleanliness – Rooms are very clean. They maintain high level of professional housekeeping. Linen and towels provided were nice and clean as well.

4. Food – They offer a complimentary breakfast with multiple Indian and continental options. The in room dining food is nice as well. They also offer buffet dinner at the restaurant. I found it to be good as well. They were running a Bengali food festival when I last had a buffet dinner there. Though I am a vegetarian, I found the veg Bengali dishes to be very tasty.

5. Service – They render good, prompt professional service. Chek-in and Checkout was smooth.

Summary – Great place to stay for business travel. They overall feel during my stay was very good.

Room Tip: Road facing rooms offer a greener view than that from the rooms facing the adjoining residential apa...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, November 18, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Ahmedabad on TripAdvisor. To be appreciated for our convenient location, our spacious and comfortable rooms, our thoughtful décor and plush furnishing, the high standards of our facilities, amenities and cleanliness, our delicious breakfast with great variety and equally tempting food at the restaurant and our prompt and efficient service is a great feeling.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Pune, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 10, 2013

First of all a very nice welcome.
Room well cleaned and staff very courteous.
Food very good, Specially the breakfast.
Location is also good so no problem for commutation.
Bathroom amenities are good.
Finally a very good hotel to stay in and worth paying i would say.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, November 14, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

We, at Country Inn & Suites by Carlson, Ahmedabad are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our warm welcome, our rooms that are beautifully maintained, our convenient location, the high standards of facilities & amenities and the great value for money that we offer.

Your appreciation of the efforts that we put in everyday goes a long way to encourage and motivate us to work harder to take a step closer to achieve excellence.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Top Contributor
93 reviews 93 reviews
85 hotel reviews
Reviews in 66 cities Reviews in 66 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 31, 2013

The Hotel is nearly in the centre of the city and close to good marketing area and Exhibition Grounds. The upkeep needed a lift as it gave an impression of taking care of only the basic needs in spite of being given an upgraded room upon request. The room was OK, bathroom amenities were basic, more like that of a standard room. Breakfast was decent

Room Tip: Try not to get a room facing the main road
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, November 2, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At Country Inn & Suites by Carlson, Ahmedabad we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our prime location, our proximity to most places of interest and our delicious breakfast.

It is great to be appreciated by our guests as it encourages us to put in even more efforts in what we do best. Please be assured that the feedback from our guests is of utmost importance to us and immediate corrective actions are taken wherever required. We regret your disappointment regarding the stay with us. We have passed your concerns over to the relevant departments and they shall be deliberating upon the same. We assure you that upon your next visit you would not face such disappointment.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 27, 2013

I stayed in country inn hotel few times . I find the hotel quiet nice and the price i pay is worth . The buffet breakfast is really awesome and tasty. It has lots of variety. The location of the hotel is not attractive as there is market near by so in case you need any thing you can not get. The rooms are very clean n tidy. Restaurant also serves good food and even room service is good. In a way it is a nice budhet hotel

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, September 30, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

We thank you for choosing to stay with us at Country Inn & Suites by Carlson, Ahmedabad and for writing such a generous review on TripAdvisor for the benefit of the fellow travelers. It is great to know that you have experienced and have appreciated our hotel as a whole, our delicious spread of breakfast in the buffet, our clean and tidy rooms, our great restaurant with some delicious food and our prompt room service.

It is a great feeling to receive such great compliments from our guests and encourages us to work even harder at what we do every day.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leicester
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 21, 2013 via mobile

Visited this hotel in sept good standard hotel room is very nice and is adequate for international travellers

However restaurant service is extremely slow and made lots of mistakes, I feel all the restaurant staff need retraining as they seem very lazy, having stayed in country inns Delhi there is a huge contrast in service, perhaps the Delhi restaurant staff should retrain the Ahmedabad staff!!!!!

Overall the stay was good

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, September 28, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

Thank you for a frank and constructive review about your stay with us at Country Inn & Suites by Carlson, Ahmedabad. It is great to know that you have appreciated the ambience and guest room facilities. Being an International Hotel Chain, we are committed to offer the world class services to our guests, and that’s what the Carlson companies stand to say “Carlson – Worldwide, World-class”.

Please be assured that the feedback we receive from our guests is of prime importance to us and we take necessary corrective measures at the earliest. We sincerely regret any inconvenience due to slow service at our Restaurant – Mosaic. Having new faces in our F&B (Restaurant) Team, may have resulted your disappointment with the F&B Facility at Mosaic. At Country Inn & Suites by Carlson, Ahmedabad, we continuously make every effort to provide highest level of comfort and coziness to our valuable guests. However, it is our role to groom the new team members for the desired level of brand service standards and we have the same in practice to keep our commitment towards the best guest services.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We assure you that your next visit would be more memorable and comfortable.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 7, 2013

The hotel needs adhoc inspections by senior management of the chain. The safe was not functional and had to be replaced, could have been avoided by a proper check before visitor checks-in. The bathroom fittings makes the hotel look older than it is. A/C could not be controlled and the room got very chill. Food at the hotel was just about fine and staff was least bothered about fast service. It was just a night stay (30th Jan, #903) and have nothing good to talk about.
The restaurant Mosaic had limited choice to serve for snacks at 7:30 pm.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, September 11, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

We thank you for the extensive review that you have penned down about your experience with us on TripAdvisor. Your feedback though not as pleasant as the numerous others we have been receiving is of great importance to us as it points out to us issues that may need our attention.

We assure you that the feedback from our guests is of paramount importance to us and we take immediate corrective action wherever necessary. We would, however, like to mention here that being the Carlson Rezidor Hotel Group, our hotel goes thorough the scheduled audits and inspections from the corporate office to maintain the brand standards. We apologize about the malfunctioning safe, although we would like to mention that the moment it was brought to our notice we replaced it. We have now, trained our staff such that the arriving guests would never face such issues as we would now be escort our guests to the rooms only after they have been inspected by the Heads of Housekeeping & Front Office departments. The A.C. temperature control panel is fixed on the bed headboards near the telephone. However, had it been brought to our notice, we would have been happy to help you out. At mosaic, we serve Multi-cuisine food through a la carte, buffet as well as TDH Menu. And to point out specifically in buffet we serve around 50 dishes including soups, starters, chaat & snacks, salads, main course, desserts with both vegetarian and non-vegetarian options. Also in a-la-carte menu we have a variety of snacks on offer. We apologize sincerely for the delay in services and assure you that it would not be faced by you upon your next visit.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 5, 2013

They are too busy to notice you on your welcome, I was given a room with key which didn't work and there was no one to accomompany you to your room the very first time which wasted my time. Room service too was too slow to response and you had to remind them for your requests

Room Tip: All are ok
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson - Ahmedabad, responded to this review, September 7, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Ahmedabad!!

We have received your valuable feedback regarding your stay with us that you have shared on TripAdvisor. Though it may not be as pleasant as the numerous others that we have been receiving, it helps us in a big way by letting us know of the issues that may have escaped our attention.

Please let us assure you that the feedback from our guests is of paramount importance to us and we take necessary corrective measures at the earliest. We regret your inconvenience during your stay with us and have passed the issues on to the relevant department. The departments in concern have already carried out special trainings for the staff to make sure that no such issues ever crop up on your next visit.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson - Ahmedabad

Address: Surdhara Circle, Next to Sal Hospital | Off Drive-In Road, Thaltej, Ahmedabad 380054, India
Phone Number:
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 143 Hotels in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Country Inn & Suites By Carlson - Ahmedabad 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Situated in the Prime area - SG Highway of the town, Country Inn & Suites By Carlson, Ahmedabad presents the perfect option for an exclusive personalized service Hotel with a difference, catering to the needs of both leisure and business travellers. It is perfect option for the both. From fine dining to a midnight snack, the Guest is pampered with attention and impeccable service. With its plush interiors and comfortable ambiance, it is a word of luxury and repose for the guest. Accommodation: Escape to a world of charm in one of our 68 guest Rooms. At Country Inn & Suites By Carlson each of the Room has been designed masterfully to accommodate all your needs. All Guest Rooms are sleek, stylish and spacious with contemporary amenities and services. Mosaic- The Multi-cuisine restaurant: is a testament to understated elegance. With its distinctive design and outstanding service it will be a right choice to enjoy a business dinner or a family dining. In Room Dining: will offer a fine dining experience within the comfort and convenience of your guest room, 24 hours a day. Guests can choose from an extensive menu or let our talented chefs cater to your special request for particular tastes. Groups & Meetings: Ideal meeting environment with modern conferencing facilities and space for you to organize private parties, official dinners, theme events and business conferences. REVIVE: The Fitness Centre is well equipped with variety of Cardio vascular and fitness equipment along with steam and massage facilities. ... more   less 
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