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“A functional business hotel” 4 of 5 stars
Review of Cambay Sapphire

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Cambay Sapphire
3.0 of 5 Hotel   |   132 ft Ring Road, Adjacent to Jivraj Park Over-Bridge | Vejalpur Cross Road, Ahmedabad 380051, India   |  
Hotel amenities
Ranked #114 of 145 Hotels in Ahmedabad
Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“A functional business hotel”
4 of 5 stars Reviewed September 3, 2013

.The location is not so great.This hotel is a functional three star budget hotel. Efficient and courteous staff at the reception, Housekeeping and restaurant. The buffet at breakfast is good. Minor complaints were handled promptly. My only observation is that wifi should not be charged if you are looking as businessmen to be your main clientele.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, September 4, 2013
Dear Guest,
We thank you for the feedback which has encouraged the whole operational team to the highest level,we look forward for the same level of hospitality to serve you ,when ever you are choosing Cambay Hotels
Warm Regards,
Cambay Group of Hotels and Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    12
    21
    7
    8
    6
See reviews for
5
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33
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Surat, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2013

It’s a very good business hotel. Location is ok. Staff is very polite, friendly and professional. Room, food and cleanness of the hotel is excellent. when we reach the hotel we found reception neat and tidy, a welcoming bell boy ready to take our luggage. Receptionist was good and finished our formalities quickly and give us our keys with a smiling face. Room had all amenities. Best part was food quality taste and service was excellent really yummy!!!. one must definately try crispy veg starter and chicken tikka in non-veg I will again stay here and advice others to stay. My best wishes to sapphire team to keep up the good work as they are doing.

Room Tip: Standard Room is good low cost and value for money!!!
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, August 19, 2013
Dear Guest,
Thank you for your feedback ,we thank you for choosing Cambay Sapphire,Ahmadabad and of having wonderful Experience ,we would want you to visit again to have much better experiences in future,Thank you for giving us the chance to serve you
Warm Regards,
Cambay Group of Hotels and Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
india
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 16, 2013

“Excellent location, Very neat and clean room and toilet, very courteous service!”They Accept & work on client feedbacks prompyly,in the morning breakfast we have enjoyed the break fast a loat valu for money

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, August 17, 2013
Dear Guest,
We thank you for your valuable feed back and would be welcoming you with the same level of hospitality upon your next visit to Cambay Group of Hotels & Resorts
Warm Regards,
Cambay Group of Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2013

what a good hotel is this, the staff are very freindly and professional. location is not so bed. room, food , And cleenless of the hotel is perfect as per price.

when we are entering to the hotel, the receptationist was welcome to us with a smiling face.
he ask our name, taken the id proff and given the key. in a short time he finish our formalities and given the room.

when we are entering the room, we show the nice big room with all aminities.its the velue of money.

Food are also good with service. we are going their again.

Room Tip: i advice you all are go their to take chance atleast.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, August 1, 2013
Dear Sir,
We thank you for your feedback and this has encouraged us to serve you in much better way in near future
Thank you
Cambay Group Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2013

We had to cheakin at 2.oo but due to workload reached at 10.30 night. We were very tired but and asked for room asap. (Booked a week earlier). The recepnist kept us waiting in the area for
Half an hour... not even welcomed.. nor welcome greet.

I owned a studio membership, hence was eligible for 2+2.. yet recepnist keep on arguing or two adults entry. When asked for studio appartment.... he surpricingly replied that there in no (photo) studio nearby. (?)..

A recepnist of such a huge c3 nessa group never new that studio appartment is type of room.

Management must take this seriously...

Even after that he asked me to submit all our families I.d proof. I said as I am in a family with wife and children. ..

A single I.d proof of family head is enough. . But he argued a lot and ths n allowed us when asked to leave hotel.. very bad experience with recepnist.

Room were quite nice. .. location and entry is poor.

Anil dattani.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambayh0tels, Manager at Cambay Sapphire, responded to this review, July 29, 2013
Dear Sir,
Thank you for your valuable feedback,this matter is being taken to the management with uttermost priority
Warm Regards,
Cambay Group of Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamnagar, India
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed February 1, 2013

I just stayed here for a night.
The hotel doesn't have a good access, it really awkward you have to travel though small roads inside and then you reach the hotel, and nearby looks like a deserted place.
The room and bathroom quality was ok but still dated and not at all well maintained.
The services are not up to the level.
I ordered my breakfast in room and the person taking the order never had information of what is the quantity that comes in the dishes being ordered and also didn't serve it well and I had to call twice in order to finish getting all ordered as everytime they used to miss on something.

Room Tip: You can better hotels near this location.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 2, 2013

The duty manager ( pramod or pradeep on 21/12) alone is a main reason to stay away from this hotel.Even if you want to stay here for one night. There are much better options available in Ahmedabad city . I have stayed at many hotels in India and abroad and never saw any duty manager ( not even a staff ) rude, arrogant and unprofessional like the one in Cambay sapphire.
I am glad that I did not see his face and only had to deal with him on the phone . First, he would never come on the phone, was not at his office ( as told by his staff ) and would pass instructions ( meant for customer ) via staff. When I insisted that I need to speak DM , he then came on the phone.. when I asked him whether he was a DM his response was " Yes , what's your problem" ( a tone with full of arrogance ) . When I told him that we are trying to sleep but there are many students on the floor ,who are making loud noise in the hallway ( and repeatedly pressing door bell of my room ) and asked him that should find students guardian / teachers who can then instruct students not to make loud noise as other guests are staying on the same floor. His response was that I cannot do this as no other guests have made any complaints yet. by now , I found him ( DM) more frustrating than the students who ( without intention ) were running and making noise in hallways. We had to leave in the early morning ( 4 am ) , so my wife went outside and asked students not to make noise.

I will never stay at this hotel again.

Room Tip: Please think twice before making reservation at this hotel.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hormuz_mukadam, Manager at Cambay Sapphire, responded to this review, February 1, 2013
We regret for the inconvenience caused to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambay Sapphire

Address: 132 ft Ring Road, Adjacent to Jivraj Park Over-Bridge | Vejalpur Cross Road, Ahmedabad 380051, India
Location: India > Gujarat > Ahmedabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #114 of 145 Hotels in Ahmedabad
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cambay Sapphire 3*
Number of rooms: 53
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