Overall we had a good stay in a quaint hotel right by the beach in a popular part of Goa and would definitely reccomend as good value for money. Most of staff were pleasant and room was ideal with air con which was much needed. Restaurant good and staff excellent. Breakfast mediocre with same thing repeated on a loop every three days, would have preferred more choice and variety. Downsides were lots of building work and maintenance ongoing (so I'm sure it will be perfect by peak season!) and reception staff could have been more pleasant and helpful; they just didn't seem to care or be bothered. They wouldn't let me leave hotel at check out until someone went and checked the 'minibar' (which was a mini fridge - if which there was nothing if great value) even though id told them id had one bottle of water costing no more than 40 pence - just no trust or respect for me as a customer i felt. The old man who tended to the gardens was far more pleasant than reception. Overall I would go back, but would urge hotel to up its customer service.
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- Also Known As:
- Santana Beach Hotel Candolim
- Santana Beach Candolim
- Santana Beach Resort Goa/Candolim