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“Best 4 star property with 5 star facilities” 5 of 5 stars
Review of Acacia Goa

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Acacia Goa
4.0 of 5 Hotel   |   H.No. 586/A, Sequeira Vaddo, Main Candolim Bus Stop Junction | Next to Shanta Durga Temple, Candolim, Bardez 403515, India   |  
Hotel amenities
Ranked #7 of 46 Hotels in Candolim
hubli
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Best 4 star property with 5 star facilities”
5 of 5 stars Reviewed April 19, 2014 via mobile

The hotel is situated on the main candolim baga road within walkable distance from the beach and all the hypermart are near the hotel is new and spic and span the staff are very friendly and helpful the checkin.was smooth in front office Sujata was very helpful and kind and completed the formalities briskly, the breakfast spread is very good and all the dishes are tasty and the fruits and items are freshly cut and the service is too good hats off to the staff. The hotel has very modern facilities and the bathroom fixtures are very trendy

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    62
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    13
    3
    1
See reviews for
21
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Noida, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2014

Awesome hotel with the well behaved staff and service.All parts of the hotel were brand new and super clean! Superb breakfast.Hotel Location is just 10 minute walk from Candolim beach and there are lots of restaurants which provides service whole night.

All the things are awesome like cleanness of the hotel, Breakfast, Room Service, Staff, Market area, Amazing Spa, Nice and clean Swimming pool, Walking Distance from Condolim and how can i forgot to mention Mr. Sam.

Sam i think associate Manager, Sam is a awesome guy, very helpful, friendly nature, he helped us through everything. No one can face any type of problem till the Sam is in the hotel. Thank you very much Sam. hope will meet again.

At last, Thank you very much acacia, will definitely come again........

Room Tip: Every thing is awesome just travel, relax and enjoy.........
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 6, 2014

Acacia Hotel, located at Candolim is the best at its locality. Not only price wise, but also the amenities. It is a very new hotel, with courteous staff. Not only compact, but it is the best for looking around the downtown around Candolim.
The beach is very close by. The spa, free wireless internet access and swimming pool with multi-cuisine restaurants are the main facilities.
The rooms are made to modern tastes and are fairly spacious!
Overall, we had a very good experience.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 4, 2014

I stayed at Acacia, Goa recently. It is indeed a spanking new property and is very well maintained. Hence adds on to the feel-good-factor.

Hotel: It is not a very big property but is very well designed. Really good, well-maintained and clean pool. Excellent, cosy room with 5 star standards. Room balcony / sit-out is also very good. Smiling and helpful staff all around. They serve Biotique products/toiletries which are very good.

Wi-Fi: We had a front Road facing room on 1st floor and Wi-Fi signal was very good everywhere in the room. Internet speed was fast too.

Location: Awesome. Only 5 minutes’ walk from Candolim beach (some excellent shacks to check out nearby). Market area is close with lots of shops and eateries.

Food: I tried the buffet breakfast which is excellent - Very good taste and enough variety – continental as well as Indian. I must complement the chef for choosing such good variety of food and changing it daily basis. Truly Amazing.

They have a spa which was operational. I did not try but it looked good. They will soon be coming up with a rooftop grill and a nightclub in basement.

The rooms are not sound proof. At times, some sounds from outside gallery / nearby temple chants do come in – though not much of a trouble.

One more thing I would like to mention here, though the hotel is not to be blamed completely for this: There is a taxi stand right outside hotel and the local taxi-drivers flock around as soon as one steps out of the hotel which is very annoying. At times, they walk up to the porch too asking for requirement of a taxi. Hotel authorities do not seem to be doing much about this (may be they cannot). Some of the hotel staff (waiters/guards) seemed to be friends with those local taxi-stand guys to let them know when there is a guest check-in / check-out. I also heard from nearby people that if one wants to hire a non-cab car in Goa (it is kind of a norm there), these taxi-stand drivers complain to the authorities and do not let that happen easily.

But, all in all, a very good stay. I definitely recommend and will stay again here.

Note: An excellent cab service in Goa to take service from is - http://www.goantaxiservice.com/ Very reasonable prices and good quality cars without any haggling / hassle. I Googled for a taxi service in Goa and luckily found it.

Room Tip: Choose a front road facing room on higher floor.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 2, 2014

good relaxing holidays at Candolim beach
Acacia is a OK type hotel, the problem was too noisy sometimes as the roof is covered…
not value for money….
stayed there with family for 5 nights can say it was OK.

Room Tip: noisy rooms as its OPEN on top
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2014

The hotel made our stay even more memorable. Excellent value for money Hotel
It was a brand new hotel so the cleanliness was very good. Staff is courteous and helpful, and the facilities and amenities were good. The beach is a 3 minute walking distance.They have a spa and gym too but did not seem operational at the time. Guess they will be soon.
We had free wifi also which is was really exceptional as well. Around the hotel there are many good eating joints.
The only small disapointment was th breakfast menu. Though they have a good spread of continental breakfast, I would 've liked them to have some more options for indian items as well.
Would recommend everyone to stay here.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed March 28, 2014

I stayed at this hotel from 22 - 27 March. We arrived at this hotel with high expectations but when we saw this property its not as grand as shown in this photos. This hotel just opened this January and they need to sort out few things before it truly becomes a 4 star property which i am sure they will do in future. Let me list the pros and cons.

Pros :
The hotel is located at a very nice location. Beach is just a 5 mins walk. Just outside the hotel you can find many restaurants also.

2) The food at the hotel I must confess is truly amazing. This was the best part of the stay.We had all the dinners and most of the lunches at the hotel. The food was so good that we did not give a thought to eat outside. Try their chicken tandoor items and sea food , its really tasty and good. We were travelling with our infant and the Veg Kichdi they prepared keeping in mind the infant taste as being less spicy and less ghee was truly amazing . Thanks for such wonderful chefs. Also i want to thank Kedarnath and Asim for their outstanding service to us when we had food. Its greatly appreciated. Its people like you who add value to our holiday with your service.

3) The pool is really good and well maintained.

4) The reception at the hotel is also good. They listened to our problems patiently. I would like to mention Baburao here who listened to my suggestions given to him and told that they would definetely improve on it in future.

Now the Cons.

1) The greatest let down was the housekeeping which almost spoiled our holiday. I had read earlier reviews about how the guests were charged for the linen. When i entered the room i saw that the room was not at all maintained. The floor was not cleaned and it was sandy . The bed linen had a huge stain on it and there were oil stains on the pillow covers.When i reported the issue , The housekeeping immediately replaced them and apologised for it. There were 2 AC ducts and one of them was not working. The bathroom had no case for keeping soap and this made it very unconfortable to have bath . Also they have a door to the balcony which we had issue with. Our infant who could easily open it and run to the balcony and there was danger he could trip over , so we requested for the key to lock the balcony door but to my amazement the key was not available. One guy came in with lots of keys and tried all of them but could not get the right key. In the end he gave up. Imagine to face all such issues at check in . It took almost 1.5 hours and only the bedsheets and pillow covers were changed and floor wiped.Rest of the other issues were never addressed during our stay.

2) Second issue came when on 3rd day we asked the housekeeping to change our bedsheet and pillow covers. They showed us some stains and said you spoiled them. I pointed to them that all these stains are from colours that are sprayed during Holi and not by us. The housekeeping realised this and apologised.This is certainly you dont expect and i thank for the earlier reviews that really helped me here otherwise i would have been charged. This has left a very bad taste and thats why i am giving this hotel a 3 star.

At last some suggestions.
1) Get a doormat for every room since the room can get sandy after a beach visit. The guest can atleast shrug off the sand before entering the room.

2)Provide guest with key for balcony door as it can be easily opened from outside too and someone can easily jump the fence get in the balcony and enter the rooms.

3) Complimentary Breakfast and the Indian desserts in the masala art restaurant menu need to be improved both in taste and quality.

4) Ensure housekeeping pull up their socks and ensure guests are not put off.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acacia Goa

Address: H.No. 586/A, Sequeira Vaddo, Main Candolim Bus Stop Junction | Next to Shanta Durga Temple, Candolim, Bardez 403515, India
Location: India > Goa > Bardez > Candolim
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Candolim
#2 Luxury Hotel in Candolim
#6 On the Beach Hotel in Candolim
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Acacia Goa 4*
Number of rooms: 54
Official Description (provided by the hotel):
Our beach hotel in Goa is located on the main road of Candolim (crossing of Nerul – Candolim intersection) and just 500 meters from the beach. Our Goa Beach resort overall design will be a contemporary with local influenced decor, featuring 54 rooms and suites plus other facilities for guests to enjoy including a Three meal Restaurant, a Lounge Bar, a Library, Gymnasium and a Spa. ... more   less 
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Also Known As:
Acacia Goa Candolim

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