We had a very lucky chance of staying in this property due to cheap rates as compared to other properties. Me and my friend had booked it one month prior to our arrival date of 12th Jun. As we were at the reception counter, we could see other room guests arguing with the manager for some reason or the other. But the attitude of the staff was really bad. It seemed like they were doing a favour on the guests. When it came to our check in around 1500 hours, the toilet was stinking with the room not cleant and bedlinen not changed. We asked for a change in the room which resulted in a delay of approx. 1/2 hour as there were no rooms available. But when I called and checked with one Mr. Vikram, 02 rooms were available. Meanwhile, the housekeeping staff went and sprayed room freshner in the entire room making it more unbearable inspite we telling the staff not to spray but to clean the toilet with phenyl. He refused to understand. However, we were given another room which was better but leakage from the fridge was inevitable. Breakfast not upto the mark with the egg item remaining the same for 03 days. Tea/coffee was served with a condition that the kettle needs to be taken back immediately as there was shortage of same. The check in staff, on any given days were rude to the guests which was quite surprising. A negative attitude is what they possessed.
What we noticed that this hotel attracts a lot of groups which is why no attention is catered to individuals or families.
Hotel good for groups only...recommend no familes or inidividuals to stay here.
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- Also Known As:
- Alor Grande Holiday Hotel Candolim
- Alor Grande Holiday Candolim
- Alor Grande Resort
- Alor Grande Candolim
- Alor Grande Holiday Resort Goa/Candolim