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“Awesome property” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Goa Candolim

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Country Inn & Suites By Carlson, Goa Candolim
4.0 of 5 Hotel   |   Bamonvaddo, Candolim, Bardez 403515, India (Formerly Girasol Beach Resort)   |  
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Hotel amenities
Ranked #10 of 46 Hotels in Candolim
Calangute, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Awesome property”
5 of 5 stars Reviewed February 4, 2014

Great experience in Candolim. Rooms are big enough, food is OK. Clean rooms. Staff is helpful, property equipped with gym and pool. Suggest for stay, many options to eat and drink right outside hotel. Better as compared to some other "Top End" properties located opposite to it.

Room Tip: No point paying for rooms facing pool.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, February 6, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

First & foremost we would like to thank you for choosing to stay with us at Country Inn & Suites by Carlson, Candolim, Goa and also for sharing such a complimentary review about us on TripAdvisor. Our spacious rooms, our delicious food, our helping & courteous staff, our state of the art gym, our stunning pool and our prime location in close proximity to many areas of tourist interest have been a continual source of appreciation and your compliments reinforce our faith in the same.

It is compliments like these from our guests that go a long way to encourage us to work harder to achieve the highest levels of our guests’ satisfaction.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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540 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

Just returned from a two week stay at this hotel. First impressions of India a bit of a culture shock but once at the hotel our opinion changed instantly. Firstly we only booked b&b but were upgraded to evening meal. Although we only used this facility a few times and had lunch instead of dinner the food was of good quality. There are lots of excellent eating places including Top Nosh, Mermaid, Grills & Curries,Shivers and Candolim Deck just to mention a few. For a special afternoon treat try Cafe Chocolati withscumcious cakes and coffees. The staff in the hotel are all excellent and very polite at all times. The only thing that let it down but only trivial was it is ready for rooms to be repainted...a little shabby in places but overall very good. A big thankyou to all the staff who made our stay very nice especially Sandeep the pool waiter and Rupat the pool attendant. Would recommend this hotel.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, February 5, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at Country Inn & Suites by Carlson, Candolim, Goa. We are glad that you liked our delicious food, our proximity to various places of tourist interest, our courteous and polite staff. Also, we thank you for choosing to recommend our hotel.

We have passed your compliments on to Sandeep and Rupat and they are much thrilled about the same. Your appreciation of our efforts to make your stay pleasant goes a long way to encourage and motivate us to strive harder to achieve the highest level of our guests' satisfaction.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 1, 2014

everything here is pretty average. the location though not too far from beach, is locked up in residences and common areas on 1 side, making u not feeling in a beach property. swimming pool design is bad as my niece and myself got cut in leg at different places. the steps make it really worse. pool attendant helped in getting first aid which was good. breakfast is strictly okay. lobby is good. rooms are nice with good beds but only 1 sided good view. lobby bar was good and Paramjeet made a good margarita for us. bell staff was good. front office staff can not give the directions to beach properly, they confuse u more than helping you. its very easy but still can be told in better way. house keeping is good. overall it was average stay. no reasons to return for next time in this property.

Room Tip: strictly go for rooms facing garden and pool.
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, February 10, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

We thank you for the constructive feedback that you have been kind enough to share with us. It is these feed-backs from our guests that help us take note of the issues that may have escaped our notice so that we may rectify the issues in concern wherever necessary at the earliest. We are glad that you liked our warm & welcoming lobby & reception, our spacious rooms that have been elegantly done up and our skilled and helping staff. We have conveyed your compliments to Paramjeet and he is thrilled about the same!

Please be assured that the feedback from our guests is of paramount importance to us and we take immediate corrective measures where required. We regret the disappointment you may have faced during your stay with us. However, we would like to mention that our hotel is not a beach property. We regret the injury your niece and you faced in the pool and wish you a quick healing. We immediately got the whole pool checked for any cracked/chipped or loose tiling, but we couldn’t find any such faults within the pool. Our buffet breakfast is a lavish spread catering to both Indian and Western palate and has been appreciated by most guests. We have passed your dissatisfaction on to the F&B department and they will look into it and do the needful. We deeply regret the miscommunication regarding the direction to the beach with our front desk staff and have conducted additional training sessions to equip them better and hope that you do not face these issues upon your next visit.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed January 31, 2014

Experienced one of the best and UNBIASED customer service in Goa. The staff at country inn are very warm, welcoming and will go out of their way to accomodate our requirements. Good property at a very accessible location in North Goa. Neat and spacious rooms with excellent response from room service. Certainly recomend this place for family and friends.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, February 3, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Candolim, Goa on TripAdvisor. To be appreciated for our warm and welcoming staff, our convenient yet tranquil location, our spacious rooms that are maintained beautifully and our impeccable service is a great feeling.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester UK
1 review
5 of 5 stars Reviewed January 30, 2014 via mobile

We stayed in the hotel between the 8th to the 20th of january. The hotel was wonderful, the room we stayed in was spotlessly clean spacious and beautifully presented. The staff were always very polite and very helpful, the grounds and the pool area was kept immaculate and we would recommend this hotel to anybody, we are looking forward to returning to the hotel same time next year, as we had such a fantastic time, thank you country inn

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, February 3, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

We, at Country Inn & Suites by Carlson, Candolim, Goa are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you liked our spacious and elegantly done up rooms that are maintained impeccably, our polite & helpful staff, our manicured greens and our stunning pool. We are thankful to you for choosing to recommend our hotel.

Your appreciation of the efforts that we put in every day goes a long way to encourage and to motivate us to work with a redoubled energy to achieve the ultimate goal of excellence.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ghaziabad
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 29, 2014

we stayed in country inn for 2 days….on 25th & 26 th night.it ‘s a wonderfull hotel .on check in we were upgraded from standard to superior room .the staff was wonderful
,breakfast spread was great , swimming pool was very good, room service was very good, wifi as free & very good ,…in all i don’t know or can’t find even a single negative point in country inn .the staff was best i think………….the only negative point & if it is a negative point ------they are not beach facing property beach is 10 min away from them ..otherwise it is a perfect hotel, highly recommended ..i would definitely love to return to stay there again….thanks country inn for making our trip wonderfull .

Room Tip: hire a scooter as taxis & autos r expensive in goa ..we hired a scooter for rs 250 per day &...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, January 31, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

Thank you for your words of appreciation and encouragement for our team. I am delighted to note that we have met your expectations during your stay with us. At Country Inn & Suites by Carlson, Candolim, Goa we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad that you liked our courteous staff, our delicious breakfast, our stunning swimming pool, our prompt and impeccable room service and our high standards of amenities like Wi-Fi.

Such appreciation of our efforts from the guests goes on to motivate us to work with redoubled efforts to achieve the most coveted goal of excellence.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Patna
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2014

The property seems to be nice. From the lobby to the rooms, everything is nice. Staff is courteous, but all of them will sound to be new kids on the block.

Location -- The location of hotel, is near Candolim beach. The beach is clean and a 5 mins drive from the hotel. The distance to Panaji is decent, and good if you are of type to go to town. Candolim, being away from Panaji gives you peace.

Food -- Food is tasty and good.

Internet -- The hotel booking says it includes free "Hi Speed" Wifi internet. The wifi connectivity such in the rooms, they requested me to come to lobby and access, there the speed was so dead slow that you could not do your work. On complains, they said "Yes sir, it is slow"
The hotel rooms doenst have proper mobile net work / wifi network, comes like a doom to people.

Room Tip: Choose superior rooms, as we did. I think it was decent.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Goa Candolim, responded to this review, February 8, 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

We thank you for choosing to stay with us at Country Inn & Suites by Carlson, Candolim, Goa and for writing such a generous review on TripAdvisor for the benefit of the fellow travelers. It is great to know that you have experienced and have appreciated our warm and welcoming lobby, our spacious and well appointed rooms, our courteous staff, our tranquil yet convenient location in close proximity to the beautiful Candolim beach and other places of tourist interest and our delicious and fresh food.

Your appreciation of the efforts that we put in every day goes a long way to encourage and to motivate us to work harder to achieve the highest level of our guests’ satisfaction. Please be advised that the feedback from our guests is taken in utmost seriousness and immediate corrective measures are taken wherever required. We apologize for the disappointment you faced earlier. We regret the trouble with the internet speed and have taken it up with the provider and have put in a requirement for an upgrade. Also, we would like to mention that all our staff is experienced and have been with the hotel for a considerable period of time. We have made note of your feedback and have conducted special intensive sessions of training to enhance the guests’ experience.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Goa Candolim

Address: Bamonvaddo, Candolim, Bardez 403515, India (Formerly Girasol Beach Resort)
Phone Number:
Location: India > Goa > Bardez > Candolim
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Candolim
#5 Luxury Hotel in Candolim
#6 Romantic Hotel in Candolim
#7 Family Hotel in Candolim
Price Range (Based on Average Rates): $
Hotel Class:4 star — Country Inn & Suites By Carlson, Goa Candolim 4*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the new Country Inn & Suites By Carlson, Goa Candolim. One of the most conveniently located hotels in Goa, India, the Country Inn features a pristine setting near Candolim Beach and offers easy access to the best tourist attractions in Goa. Guests at our beach hotel in Goa can enjoy stylish and comfortable rooms with all the amenities needed for an enjoyable stay. The Country Inn & Suites also offers on-site dining, an outdoor swimming pool, well-equipped Fitness Centre, on-site banquet and conference facilities and complimentary wireless Internet access. Reserve your room today and experience one of the best hotels in Goa, India. ... more   less 
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Also Known As:
Girasol Beach Hotel Candolim
Country Inn & Suites By Carlson, Goa Candolim

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