I booked Casa Candolim hotel based on the reviews on this site and we were not disappointed!! I was a bit concerned about some of the reviews which described an unbelievable service and some reviewers who had an issue with the pond outside the hotel. I found the service spectacular and did not find the pond to be even a bit of a hindrance. It is a collection of rain water which I was told dries about December. One thing is absolutely certain, if you are looking for a fancy place or a luxury hotel, this place is not. It has its own small hotel charm set in a village area. The plus points as described by many reviewers is definitely the proximity to the beach and also to the row of restaurants which are just about 5 minutes walk from the hotel. The hotel is in North Goa and the ride to the hotel takes 50 minutes if not more once we finally arrived at the hotel the service was excellent. As we arrived early we were asked to wait as the housekeeping was doing up our room, in the meanwhile we were offered refreshments whilst shown a map and a discussion on where to visit and what times was very welcome and helped us to miss out on the misguided first couple of days that you nearly always experience in a new city. We followed their advice and went to a really nice restaurant on the first night .The staff are excellent, we didn't experience bad service from anyone, the hotel itself is clean and in a good location. We found everything within walking distance. I can't imagine receiving better service in any other small hotel in Goa. The drawbacks..... in all fairness to all who read this review... the pool was disappointingly small even though it is mentioned being a small pool on the website it is really small more for kids. There are short power cuts each day, mostly towards the evening, in our stay we had a power cut almost every alternative day for about 15-20 minutes where we had just a fan and a light working in the room. All in all a great stay!! I would recommend this hotel for all looking for a neat and clean place, close proximity to the beach and great smiling service. Lots of free stuff which other hotels would charge you.