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“Good Holiday Inn” 4 of 5 stars
Review of Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
2.5 of 5 Hotel   |   100 Kerry Avenue, Alamogordo, NM 88310   |  
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Ranked #4 of 14 hotels in Alamogordo
Duisburg, Germany
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Good Holiday Inn”
4 of 5 stars Reviewed March 4, 2013

Nice Holiday Inn Express. A good place to stay, when youre visiting White Sands as I was.
Rooms are comfy and clean, staff friendly and efficient. Lots of dining options nearby. Didn't have breakfast there.
Would stay again.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, May 2, 2013
We appreciate our guests taking time to comment. I am glad you enjoyed your stay, and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 people have reviewed this hotel

Traveler rating
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Rio Rancho, New Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2013

On the night of our stay, that was the best deal for such a hotel. The clerk gave us an upgraded room, we didnt even ask for it. The rooms were spacious, nice bathrooms. The pool and jacuzzi were very nice, but not much privacy there, anyone walking in the hallway can see you.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, March 1, 2013
Dear Guest,

Thanks for the great comments. We are glad you had a great stay. Sometimes depending on availability we have upgrades available. Thanks for your business!

Arpan Bhakta -GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2013

This property is a cookie cutter suburban Holiday Inn Express with some above average embellishments, the bathroom was especially nice. It is clean, safe, new, and decently located. While the fare was the same as elsewhere, the breakfast room was tastefully decorated and spacious which made the Express breakfast enjoyable.

Staffing seems to be at a minimum so I only had the bare essentials of contact at check in and check out. Knowing about the hotel provided sleds would have saved me some money on my visit to White Sands.

If I returned to Alamogordo, I would likely stay here again though I can't place it above the neighboring Fairfield and Hampton Inns. Choose based on price and your loyalty preference.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, January 26, 2013
Dear Guest,

Thank you for your review. I appreciate the compliments. We will try to make sure the front desk informs our guests that we have sleds available to borrow. Thank you for your business.

Arpan Bhakta
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Richland Hills, Texas
Top Contributor
167 reviews 167 reviews
110 hotel reviews
Reviews in 105 cities Reviews in 105 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed January 10, 2013

Our stay was fine. We had booked the room with Reward points and had asked for a mountain view. We were told at check-in that they couldn’t do the mountain view, they were going to be pretty full. My husband mentioned it was his birthday and we were Platinum members so he asked for an upgrade. They did give us an upgrade—a room with a couch that overlooked the parking lot. That was okay, not what we had wanted but at least it was something. We never saw more than 20 cars in the lot from early afternoon until the following morning. Maybe all those reservations fell through? Or maybe they just didn’t want to give us a nicer room since we had booked a Rewards night? It was too bad but everything else was fine--nice clean room, good breakfast and quiet.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, January 11, 2013
Dear Guest,
Thank you for your review. We are sorry we were not able to accommodate your request for a rear facing room. Unfortunately all of our king bed room standard or suite face the front of the building. Next time we will be more proactive to find out if you would like a 2 Queen bed room standard or suite, these 2 room types face the mountains. I am glad you had a good stay besides the room type. Thank you for being a Platinum Member we appreciate your business. Thanks for your stay!

Arpan Bhakta -GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 24, 2012

This Holiday Inn is well kept, clean and homely. The hot complimentary breakfast was fresh, well stocked and refreshing. The rooms were well maintained, nicely done and diligently cleaned each morning. The hotel is close to several major restaurants in the area, and conveniently located at the intersection of the main arteries into the city.

The hotel provides complimentary sleds for use at the White Sands Monument. Make sure to grab these if you are headed in that direction, the kids will love it.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, January 7, 2013
Dear Guest,
Thanks for your review. The comments have been shared with the staff. Thanks for your business.

Arpan Bhakta -GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 25, 2012

Stayed here for the 2nd night of a SW road trip and after a day at White Sands.

The hotel is adjacent to quite a vast selection of fast food and chain restaurants: Carino's, Chili's, McDs etc etc; so that solved the dinner problems. I'm not a big fan of the typical HIE breakfast (cinnabons and machine pancakes etc) which were par for the course.

Room was decent, with a small refrigerator and microwave. Priority Club Platinum recognition was just a couple bottles of water.

It's a good launching point for the various attractions near Alamogordo such as White Sands and the Space Hall of Fame. Can't say much sets this property apart from the other major chain hotels in the area, but it was a good stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, January 7, 2013
Dear Guest,

Thanks for your review and being a Platinum member. We are reviewing our Platinum member recogonition to add more local goodies. We are glad you had a great stay and thanks for your business.

Arpan Bhakta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

While making the reservation by phone, the receptionist (female) was very polite and friendly. When checking in, the receptionist (male) was extremely helpful and nice. We were given sleds to borrow to use at White Sands and actually felt welcomed here in the city of Alamogordo.

The room was nice and clean. Great price too. Comfortable bed and pillows. It is so nice to stay in a place where you don't here doors opening or closing at all hours.

We will be visiting Alamogordo again, I can't say thank you enough for making us feel welcomed in your city.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review, January 7, 2013
Dear Guest,

Thanks for your comments. We have shared your review with the staff. Thanks for spending time in Alamogordo.

Arpan Bhakta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel and Suites

Address: 100 Kerry Avenue, Alamogordo, NM 88310
Phone Number:
Location: United States > New Mexico > Alamogordo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Alamogordo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites of Alamogordo, NM, a completely nonsmoking facility. We are located at the south end of town only minutes away from Holloman Air Force Base, New Mexico State University at Alamogordo, and The New Mexico Museum of Space History. Here in the Tularosa Basin you can find one of the world greatest natural wonders, the white sands of New Mexico. Located 13 miles from the hotel, White Sands National Monument is a spectacular 275 square mile unique ever-changing landscape. Also located near the hotel are the Oliver Lee Memorial State Park, Alameda Zoo, which is the oldest zoo in the Southwest, and White Sands Mall. We are in walking distance of shops, restaurants and lounges. Other area attractions just 45 minutes away include: Ruidoso Downs Race Track and Casino, Ski Apache Ruidoso, Ski Cloudcroft, and the White Sands Missile Range. Our hotel features an indoor pool, spa, exercise room, meeting facilities, complimentary Express Start Breakfast, high-speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, hard boiled eggs, and the best-tasting cinnamon roll. Visit Alamogordo, NM and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Alamogordo
Holiday Inn Express Alamogordo
Holiday Inn Alamogordo
Alamogordo Holiday Inn

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