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“Dirty Bathroom - Paper Thin Pillows” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   1020 S White Sands Blvd, Alamogordo, NM 88310 (Formerly Comfort Inn & Suites)   |  
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Ranked #10 of 14 Hotels in Alamogordo
Bay Area Houston, Texas
Top Contributor
169 reviews 169 reviews
14 hotel reviews
Reviews in 79 cities Reviews in 79 cities
64 helpful votes 64 helpful votes
“Dirty Bathroom - Paper Thin Pillows”
3 of 5 stars Reviewed December 30, 2013

Ok. We chose this Choice Hotel and got a suite with two queens and a sofa bed. I took a shower and lo and behold there was long black hair on the towels and in the shower! I was grossed out. Then, the supposedly brilliant shower head (they had a brochure about this on the bathroom door) had no water pressure. I was hardly able to rinse. The beds were ok but not very good. The pillows were ridiculously thin. I have a neck pain because of the pillows! Breakfast was typical. Parking was good.

Stayed December 2013, traveled with family
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74 reviews from our community

Traveler rating
    13
    28
    21
    5
    7
See reviews for
24
22
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • German first
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English first
Bonner Springs, Kansas
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 27, 2013

This is the best place we stayed out of 5 motels on our entire trip! The rooms were very clean, service was exceptional, location convenient, breakfasts great! We felt it was a great value for the money. Would stay there again in a heartbeat!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Smyrna Beach, Florida
Top Contributor
97 reviews 97 reviews
24 hotel reviews
Reviews in 44 cities Reviews in 44 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 24, 2013

This hotel was older with lots of rooms. The breakfast area was in a separate building behind the hotel and had a really good variety of choices for breakfast. The rooms were clean. They did not provide a bath mat for the floor. The bed was just ok...not great. The staff was friendly.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tucson
Top Contributor
153 reviews 153 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 24, 2013

We have stayed here twice and both times it was comfortable and clean. The halls smelled weird though, like bug spray or something. We would stay here again if visiting Alamagordo because the price is right.

Stayed November 2012, traveled as a couple
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Muleshoe, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 26, 2013

I will not recommend this motel for anyone. Very poor customer service, room was low on tissues and toilet paper and when we ask for them to bring us some at 10:00 pm we were informed that we needed to come to the front desk and get it ourselves. Then to top it off I work up with black bugs crawling on me. Room was ok other than that. Breakfast was very good.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Valparaiso, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 11, 2013

This is an older hotel, so don't look for any nice design touches of current hotel designs. That said, the property is well-maintained for the age. Also on the positive side, the current management is much more committed to customer service and providing a good stay than past management. The service was excellent, from the front desk to the breakfast service to housekeeping.

We stayed for 15 nights here due to business, and even though the hotel is right on the highway it was surprisingly quiet - and we had the room closest to the front of the building. Breakfast was good and the manager's reception in the evening was a nice touch.

There is not a lot of good value choice for hotels in Alamogordo, but this is one of 4 in the city I would recommend.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sandusky
Top Contributor
131 reviews 131 reviews
39 hotel reviews
Reviews in 65 cities Reviews in 65 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

This is our third stay at this hotel in Alamogordo. Seems we always end up staying two nights. We usually travel throughout New Mexico and seem to gravitate to Alamogordo. Find the staff extremely friendly and helpful. Have never had a bad experience. Yes, the rooms are dated somewhat but always clean especially this time of year with the winds and blowing sands. Breakfast is typical fare but always tasty and the coffee this morning was outstanding. Would not hesitate to stay again. Great, comfortable and friendly. Thanks to the staff for always making us feel welcome!

Stayed April 2013, traveled as a couple
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Additional Information about Quality Inn & Suites

Address: 1020 S White Sands Blvd, Alamogordo, NM 88310 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > New Mexico > Alamogordo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #10 of 14 Hotels in Alamogordo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Inn Alamogordo
Alamogordo Comfort Inn

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