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“Better than average... for Alamogordo” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   1020 S White Sands Blvd, Alamogordo, NM 88310 (Formerly Comfort Inn & Suites)   |  
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Ranked #10 of 14 Hotels in Alamogordo
Valparaiso, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Better than average... for Alamogordo”
3 of 5 stars Reviewed April 11, 2013

This is an older hotel, so don't look for any nice design touches of current hotel designs. That said, the property is well-maintained for the age. Also on the positive side, the current management is much more committed to customer service and providing a good stay than past management. The service was excellent, from the front desk to the breakfast service to housekeeping.

We stayed for 15 nights here due to business, and even though the hotel is right on the highway it was surprisingly quiet - and we had the room closest to the front of the building. Breakfast was good and the manager's reception in the evening was a nice touch.

There is not a lot of good value choice for hotels in Alamogordo, but this is one of 4 in the city I would recommend.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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75 reviews from our community

Traveler rating
    14
    28
    21
    5
    7
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24
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Sandusky
Top Contributor
131 reviews 131 reviews
39 hotel reviews
Reviews in 65 cities Reviews in 65 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

This is our third stay at this hotel in Alamogordo. Seems we always end up staying two nights. We usually travel throughout New Mexico and seem to gravitate to Alamogordo. Find the staff extremely friendly and helpful. Have never had a bad experience. Yes, the rooms are dated somewhat but always clean especially this time of year with the winds and blowing sands. Breakfast is typical fare but always tasty and the coffee this morning was outstanding. Would not hesitate to stay again. Great, comfortable and friendly. Thanks to the staff for always making us feel welcome!

Stayed April 2013, traveled as a couple
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Ocklawaha, Florida
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 4, 2013

I recently spent four days at this Quality Inn and Suites. It was in a great location, easily accessible. The staff for the most part were friendly and helpful. The breakfast buffet was excellent. There was a great selection, food was always fresh, and the buffet was well maintained. The hours were great, especially for early risers. It opened at 6:00 a.m.
The room was clean,comfortable,quiet, well equipped, and reasonably priced.. Although it was located between two smoking rooms it did not smell of smoke. There was Wi-Fi access. There was a guest book with local information, but should be upgraded to include the taxi and shuttle service available in the area.
The facility also had a pool and hot tub. Both were well maintained, but the towels kept outside for use were not replaced, so grab one of your room towels just in case.
There were several restaurants within walking distance which is a big help if you are car-less or just tired of driving!
The only real problem I encountered was with the computer in the lobby. Not having my own I needed to use it, and it had problems with freezing up.
Other than that it was a most enjoyable stay!

Room Tip: I like the bottom floor, first building. Non smoking. I liked being able to walk out the door and...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Darmstadt
Top Contributor
57 reviews 57 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed April 2, 2013

The romms are old and dirty, the first romm had stained sheets. So we changed the room. The second was ok so far, if we got into bed. After one hour there were bedbugs under the pillows. So we checked out in the middle of the night. The front desk mananger canceld our stay.

Room Tip: Bedbugs - better avoid this place
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 25, 2013

Had to stay one night in town on business. Was told by company that I could/should use the Quality Inn & Suites. The room was shabby. The beds were clean as was most of the room. However, there was a loveseat that was actually dusty, as was the desk chair. This room, with outside entrance to the parking lot only a couple feet away, seemed like it was something out of the 1970's. And, it had a peculiar odor to it, one that didn't go away. It's on a strip with other motels/hotels very close by; I'd recommend trying one of them. NOTE: breakfast was O.K. Staff (at check-in & breakfast) were pleasant.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Middleton, Wisconsin
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 11, 2012

We were in the area to visit the White Sands National Monument and we were fortunate to find this welcoming place. The room was comfortable and clean and the check in was easy. And what really sets this place apart is the fact that "snacks" are served every afternoon. "Snacks" is an understatement. There were chicken wings and other tasty fare. A number men were there when we arrived and their plates made it clear that they were having dinner -- so we joined them and had our dinner, too. A welcome respite after a long day of enjoying the wonders of the White Sands.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ljubljana, Slovenia
Top Contributor
220 reviews 220 reviews
209 hotel reviews
Reviews in 184 cities Reviews in 184 cities
794 helpful votes 794 helpful votes
3 of 5 stars Reviewed August 18, 2012

It's definitely an older property with lots of ageing signs. However I got the impression it is regularly maintained, kept in good shape and clean. Friendly, efficient and quick check-in, got an upper floor room in the back. It was really cold, so had to turn on the A/C for heating, it was in good working order and made the room warmer quickly. The room was the average older motel style room, but spacious and clean. Lots of furniture to put your things on. It also had a micro and a fridge, which was a nice addition. Breakfast was in a separate building in the backyard, OK, but nothing special. It's an OK property for a night stop, I wouldn't won't to be here for a longer holiday.

  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 1020 S White Sands Blvd, Alamogordo, NM 88310 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > New Mexico > Alamogordo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #10 of 14 Hotels in Alamogordo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 91
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Also Known As:
Comfort Inn Alamogordo
Alamogordo Comfort Inn

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