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“EXCELLENT RESORTS FOR CORPORATE AND TOURIST AT SILVASSA.” 5 of 5 stars
Review of Lords Resort Silvassa

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Lords Resort Silvassa
Kakad Faliya Road, Naroli | Naroli Silvassa, Silvassa 396 235, India   |  
Hotel amenities
Ranked #1 of 7 Hotels in Silvassa
Silvassa, India
1 review
10 helpful votes 10 helpful votes
“EXCELLENT RESORTS FOR CORPORATE AND TOURIST AT SILVASSA.”
5 of 5 stars Reviewed February 17, 2013

The quality of food is excellent and the ambience of the rooms and the restaurant -Blue coriander is very pleasent. The rooms are equipt with mordern facilities. The poolside view is also very good. The water of swiming pool is also very clean.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Mumbai
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 7, 2013

I visited this resort around Nov-Dec. The Hotel is still under construction with one section still being built. The best part about this Hotel is that since this is new property, the rooms are still nice and clean. The room I had taken had a small shared Garden with it, which was poorly maintained. The restaurant attached to the Hotel (Blue Coriander) is seriously pathetic for A La Carte. Make sure you don't waste your time with that. Go only if there is Buffet option available.

The price of the rooms are a bit on the steep side. The cost of the rooms to the facilities available in the room are not justified. You would rather go to Kamats or something and get better view on your rooms and facilities compared to this restaurant and cheaper rates and definitely better food.

Location wise also this is quiet far from Silvassa and you can't come here unless you have your own vehicle. So think twice before selecting this resort.

Room Tip: Choose rooms on the higher floors facing the swimming pool.
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 2, 2013

I have been there for New Year. The resort is new, just 7-8 months old. The rooms are very modern & clean. Bathrooms are also clean, but very basic. The food quality is good. Staff is very helpful & cooperative. Swimming pool has very clean water & well maintained. This was my 2nd visit to silvassa. 1st I had stayed at Ras Resort. If I visit again to silvassa, I might to ahead with Ras Resort, just for the reason, they have better environment for a short break & lot more bigger & Greener area. Although I have no complains for Lords Resort.

Room Tip: Room with balcony, Facing swimming pool.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLRS, General Manager at Lords Resort Silvassa, responded to this review, January 31, 2013
Dear Sir,
Greetings From Lords Resort,Silvassa!

On behalf of Lords Hotels & Resorts, we thank you for choosing to stay at Lords Resort Silvassa. It was a pleasure having you with us and we hope that the services extended were to your satisfaction
We constantly strive to maintain a high standard of courteous and attentive services to each and every valued guest like you.
Thank you once again for giving us the opportunity to serve your interest and we look forward to the pleasure of welcoming you again at Lords Resort Silvassa.

Nagendra Singh
Operation Manager
Lords Resort, Silvassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 2, 2013

We had stayed at Lords Resort from 30 Dec.2012 - 01 Jan 2013. The drive from Mumbai to the resort was very smooth. There are a lot of signs for Lords and it is easy to get to the place.

The resort is new and it is well maintained. The staff is very polite and friendly. We stayed in the Standard-Grace Room. This is a good-sized room, with a flat screen TV, mini-fridge, electric kettle. Our room had a small sit-out with a 'city view' - which was basically a view of the small lane outside the resort. This suited us just fine as it provided us with complete privacy.

The resort has buffets during breakfast, lunch and dinner, and has quite an extensive room service menu. We had the buffets which were great. Lot of variety to suit vegetarians,non-vegetarians and kids.

There is a small play area for kids and a couple of lawns to lounge around on. There is a kiddy swimming pool attached to the main swimming pool. Both are very clean and well maintained. My 3yr old had a blast in the pool.

One section of the property is still under construction. But this area is separate from the part of the resort that is open and there was no disturbance of any kind.

The resort had organised a New Year bash on 31st Dec. We wanted a quiet break so we didn't attend this. As a result, there was some confusion regarding our dinner arrangement on the evening of 31st, but it was a minor hiccup in an otherwise good trip.

One thing I wasn't too thrilled with is the bathroom. The fixtures were all new but I think due to the hard water there, the taps and shower head had got a bit clogged and the water flow was very low. Also, there is no window/exhaust fan in the bathroom so air fresheners were missed.

Silvassa is a small town with not much to do or see in it. However, if you're looking for a quiet, relaxed break, Lords Resort is the place.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLRS, General Manager at Lords Resort Silvassa, responded to this review, January 31, 2013
Dear Sir,
Greetings From Lords Resort,Silvassa!

On behalf of Lords Hotels & Resorts, we thank you for choosing to stay at Lords Resort Silvassa. It was a pleasure having you with us and we hope that the services extended were to your satisfaction
We constantly strive to maintain a high standard of courteous and attentive services to each and every valued guest like you.
Thank you once again for giving us the opportunity to serve your interest and we look forward to the pleasure of welcoming you again at Lords Resort Silvassa.

Nagendra Singh
Operation Manager
Lords Resort, Silvassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 25, 2012

A terribly disappointing stay at lord’s resort Silvassa. A 2 day stay turned out into quite the ordeal.

To start with, the ‘4star’ rating of the hotel, as well as the property pictures put up on the website, are quite misleading.The property maybe new, but it was definitely not it’s made out to be.

Location wise, it’s tucked inside a narrow lane, right off the main road- and if you’re looking for a resort-feel..this wouldn’t be a good idea. It’s however, easy to locate, and the entire drive from Mumbai is quite nice (3 hour drive).

The front desk staff, is no-where close to 4 star; and frankly, I would be surprised if they have any hotel management training at all. There was a lack of professionalism from start to end of our stay. On check-in, there was no mention of check-in policy, breakfast timings etfc – which one would assume is standard practice at any decent hotel.

And of course they didn’t bother to inform us about the construction work on the premises- which was more or less constant-starting as early as 730am, all through out the day.

Room service was mostly confused- they weren’t sure of what was available from their menu- it took repeated calls to and fro to place an order. Apparently it takes 3 calls to decide what kind of juice is really available from the menu.

Our room had mold on it’s walls…and when we complained and requested a change. The reception said there was nothing that could be done.

The resteraunt service and food was average at best. While breakfast service was sluggish, with a bare basic spread.

Check out was another ordeal. Apparently, calling into the reception 20 minutes in advance, is not sufficient for them to work out the room bill. We were made to wait another 15-20 mins when we reached the reception for them to start the billing process.

Most irritatingly however, the reception staff decided the best way to address our requests/complaints was either hostility/arguments or indifference.

And the final nail in the coffin was, us being asked to pay a Rs.200 charge for having misplaced our room key (at the hotel restaurant btw). We had not been informed of this policy verbally, and neither was there any written proof of this police- when we demanded a receipt after relenting to pay the stupid charge-we were denied an official receipt. It took a sound conversation with the manager to sort out the ordeal.

However, In all fairness , a few positives- the room (other than the moldy walls) were new, well maintained and clean. And the pool… well, it was clean and well kept.

Overall, disappointing to say the least.

Room Tip: Hardly a view, no matter what room you pick.
See more room tips
  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLRS, General Manager at Lords Resort Silvassa, responded to this review, January 31, 2013
Dear Sir,


Greetings from Lords Resort, Silvassa !!!!


On the Outset, I thank you for choosing Lords Resort, Silvassa as your preferred choice of hotels.

I also take this opportunity to thank you for leaving your valuable comments behind thereby showing us our areas of improvement.

Whilst in no words can I express my deepest apologies for the inconvenience caused to you during your recent visit with us, I have shared your comments with the concerned head of departments and all corrective measures have been taken and systems put in place to ensure that such issues of similar nature do not reoccur.

Sir, I request you to kindly take this incident as a one off case which for sure is not the reflection of the usually high standards of services which are followed by us at Lords’s and hope the same should not stop you from coming back to us.

I welcome you to route your reservation request through my office directly which will allow me to pass all V.I.P courtesies with care and also give me an opportunity to meet up with you in person.

Till then I remain.

With every good wish,

Thanks & Regards,
Nagendra Singh
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 5, 2012

The property is new & has good sized rooms with excellent interiors. Hotel is surrounded by nature & there is silence even though the property is located very near the road.
The rooms are spacious & clean. The swimming pool is good with clean water.
The food was okay but the breakfast was good.
Options in the bar are good.
A peaceful place to get refreshed after a hectic weekend.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLRS, General Manager at Lords Resort Silvassa, responded to this review, January 31, 2013
Dear Sir,
Greetings From Lords Resort,Silvassa!

On behalf of Lords Hotels & Resorts, we thank you for choosing to stay at Lords Resort Silvassa. It was a pleasure having you with us and we hope that the services extended were to your satisfaction
We constantly strive to maintain a high standard of courteous and attentive services to each and every valued guest like you.
Thank you once again for giving us the opportunity to serve your interest and we look forward to the pleasure of welcoming you again at Lords Resort Silvassa.

Nagendra Singh
Operation Manager
Lords Resort, Silvassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2012

I am staying in the hotel quite often. Wonderful experience. Nice and new resort with good food and great service. They also have nice and clean swimming pool. Situated among nature. This hotel is a paradise for nature lovers

Room Tip: Ask for Elite room. If you are lucky you will get free upgrade
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLRS, General Manager at Lords Resort Silvassa, responded to this review, January 31, 2013
Dear Sir,
Greetings From Lords Resort,Silvassa!

On behalf of Lords Hotels & Resorts, we thank you for choosing to stay at Lords Resort Silvassa. It was a pleasure having you with us and we hope that the services extended were to your satisfaction
We constantly strive to maintain a high standard of courteous and attentive services to each and every valued guest like you.
Thank you once again for giving us the opportunity to serve your interest and we look forward to the pleasure of welcoming you again at Lords Resort Silvassa.

Nagendra Singh
Operation Manager
Lords Resort, Silvassa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lords Resort Silvassa

Address: Kakad Faliya Road, Naroli | Naroli Silvassa, Silvassa 396 235, India
Location: India > Dadra and Nagar Haveli > Silvassa
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Silvassa
Price Range (Based on Average Rates): $
Number of rooms: 45
Official Description (provided by the hotel):
Silvassa is a wooded wonderland paradise, got its name, “silva” being Portuguese for “woods”. Situated at the western foothills of the Western Ghats, sandwiched between the states of Gujarat and Maharashtra. is the capital of the Indian Union Territory of Dadra and Nagar Havel. The rich bio-diversity makes it an ideal habitat for a variety of birds and animals. Tribes constitute over 62% of the total population. This makes it a perfect spot for eco-tourism. Far from being a tribal region, it has now developed into a full blown industrial hub, with groups like Sterlite, Hindalco, Hind Aluminium, , Advance Detchem Ltd, Gulf Oil, Dabur, Blue star, Reliance, etc.Located about 180 KM from Mumbai almost touches the NH 8 (western express Highway), and Vapi being the nearest railway station, is just 20 min drive.Lords Resort Silvassa spread over couple of acres, offer’s 50 luxurious accommodation with modern comfort and facilities. It’s a great destination to relax & rejuvenate in peace & tranquillity. A true value Resort where one may explore the new world of “ Exhilarating Hospitality” ... more   less 
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