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“Good hotel” 4 of 5 stars
Review of Taj Chandigarh

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Taj Chandigarh
4.5 of 5 Hotel   |   Block No.9 | Sector 17 A, Chandigarh 160017, India   |  
Hotel amenities
Ranked #19 of 76 Hotels in Chandigarh
Ambala, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good hotel”
4 of 5 stars Reviewed February 8, 2014

The service is good, ambience & the room is good, only thing is from outside it has shabby looks. The location is ok but from outside you cannot make out that this building is a taj hotel. Swimming pool & the Spa are good. Also the restaurant

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 13, 2014
Dear Guest,

Thank you for posting your feedback on Tripadvisor.com. It was truly a pleasure to have you stay with us.

It is good to know that the location, services and rooms were much appreciated by you. We are glad that our restaurants and the Spa and swimming pool met with your expectations. At the same time I would also like to thank you for your suggestions regarding the outside appearance of the hotel.

We endeavour to deliver the highest standards of service to all our guests at all times.

We look forward to welcome you back soon.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
New Delhi, India
2 reviews
5 of 5 stars Reviewed February 5, 2014

We stayed at the Taj Chandigarh for three nights and left with great feelings ,right from the location as well as the room view overlooking the rose garden greenery and the warm and professional staff , everything about the hotel is great . We have always been pleased with the service we receive at the Taj Hotels ,However the warmth and the personal touch exceeded our expectations. A small example, on the first day when we checked in – We were going out and I saw a Housekeeping employee cleaning the room opposite and enquired for some cotton balls and left .
Upon our arrival back in the evening , I saw some things well layed out on a napkin in the bathroom – cotton balls , nail remover and a nail cutter with a small note requesting if I need anything else to please let them know. This is Taj , the way every employee is trained to think and the extra effort they put in to go beyond the guest expectations .
They see you have not gone out , you get invited to a chocolate making session , they see your child getting bored , he gets invited to a magician show/magic tricks learning session .Everybody will always strive to make you comfortable and happy without being intrusive .
Such a commitment to great customer service is to be commended. You will always leave "A Taj " smiling

Room Tip: Higher floors overlooking the rose garden greenery
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 13, 2014
Dear Guest,

Thank you for reviewing your stay at the Taj Chandigarh and especially for the generous sentiments that you have expressed.

It pleases me enormously to know that the good services delivered by my capable team contributed towards your positive experience. It is also good to know that you found our location favorable.

The Taj Group of Hotels has always strived to provide the very best levels of service and we shall continue to do so going forward.

I trust that the Taj Chandigarh charm will attract you soon and it will be our pleasure to delight you yet again.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2014

Stayed in March 2013 with family for one night while enroute to Kasauli. It's a nice decent business hotel with a very very nice location. Staff is warma and courteous as you'd expect. The pool side was clean and I was very well attended to. In the morning, the buffet was the usual eggs and south indian stuff. All in all a great hotel to stay at

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 13, 2014
Dear Guest,
Thank you for reviewing your stay at the Taj Chandigarh, it was indeed a pleasure having you with us.
We very much appreciate your feedback from your stay and are glad that the good services delivered by my capable team contributed towards your overall positive experience.

We endeavour to deliver the highest standards of service to all our guests at all times.

We look forward to welcome you back soon.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 30, 2014

Taj Hotel staff welcomes with so much warmth that you are sold to their service right at the entrance. They make sure that you properly attended without wasting any time. I really love to stay in Taj hotel chain but in Chandigarh i didn't get that great feeling as the hotel property and service looks very average that other places i have stayed. You may try other 5 stars at same or lower cost in chandigarh, however its not that bad either.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 13, 2014
Dear Guest,

Thank you for posting your feedback on Trip advisor. As a group we are particularly dedicated to listen to the voice of our guest which is the best barometer for us to enhance our service and quality.

We regret the inconvenience caused to you with regards to your recent stay experience with us. I would like to urge you to share your feedback with us in detail so that corrective actions can be taken on the same.

Please feel free to contact me directly on tcgm.chandigarh@tajhotels.com, my team and I look forward to continuing being of service to you as a valued guest.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2014

My first stay in this hotel was in 2006 and since then have stayed a number of times and found a consistency in the service standards....in fact the experience always gets better.

Staff is courteous and always ready to help.Always been on business trips so its like coming HOME after the days work.

Rooms are comfortable and functional. Need to be brightened up a bit.....
Have always enjoyed the food spread. The personalised touch in the services is heartwarming.

The location is excellent and you are in the centre of city which is very helpful.
Recent visit restored and further enhanced the earlier held trust in this excellent property of Taj and its staff. The overall experience is like a refereshing cup of Tea after the days work !!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 13, 2014
Dear Guest,

Thank you for reviewing your stay at the Taj Chandigarh, we are delighted that you had an enjoyable stay with us and found consistency and improvements over the years.

It pleases me enormously to know that the Taj hospitality, services, rooms and food were much appreciated by you. Also it is good to know that the location of the property is convenient for our guests.

I trust that the Taj Chandigarh charm will attract you soon and it will be our pleasure to delight you yet again.
Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2014

Check-in was fast and efficient but we had to extend our stay due to illness and due to poor communciation between reservations and reception, we were asked to check out repeatedly-which was not a good exerience.Reception did call a doctor to our room and bought medication for us which we appreciated a great deal.Food was excellent and decor was superb.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 8, 2014
Dear Guest,

Thank you for posting your feedback on Tripadvisor.com. As a group we are particularly dedicated to listen to the voice of our guest which is the best barometer for us to enhance our service and quality.

Whilst we are glad that the food and décor at our hotel was much appreciated by you, we are very sorry to learn of the inconvenience caused to you and your family.
I would like to thank you for complimenting the front office team for the exemplary service done by them.
My team and I look forward to continuing being of service to you as a valued guest.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ambala, India
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 26, 2014

We were 3 couples and had reserved 3 rooms..
Location is excellent and Room view was also very good
Room service was very poor.
Nothing special for welcome of guests.
I got my full luggage after approx. One& half hour and that too after repeated calls on reception
We asked for a Extra beddings, that too was Not upto the mark.
Our food was being served approx 45 mins after our order.
overall it was a hopeless experience. .

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, February 8, 2014
Dear Guest,

Thank you for posting your feedback on Tripadvisor.com. As a group we are particularly dedicated to listen to the voice of our guest which is the best barometer for us to enhance our service and quality.

We regret the inconvenience caused to you with regards to your recent stay experience with us. Whilst we are glad that the hotel’s location and room view was much appreciated by you, we are very sorry to learn of the service short falls with regards to the concierge, housekeeping and in room dining services. I would like to assure you that I have made a note of this and would take it up with the concerned departmental head for immediate rectification.

We endeavour to deliver the highest standards of service to all our guests at all times. My team and I sincerely hope that you will grant us another opportunity in the future to extend our true and warm hospitality to you. Thank you very much for staying with us and for your feedback.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj Chandigarh

Address: Block No.9 | Sector 17 A, Chandigarh 160017, India
Location: India > Chandigarh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Chandigarh
#10 Spa Hotel in Chandigarh
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Taj Chandigarh 4.5*
Number of rooms: 149
Official Description (provided by the hotel):
Chandigarh, the capital of the states of the Punjab and Haryana set at the foothills of the majestic Himalayas, was planned by the French architect Le Corbusier after India’s independence. The young-at-heart, fast-growing and progressive city is striking for its urban planning, impressive buildings with brise-soleil facades, well-organized sectors and broad tree-lined avenuesTaj Chandigarh celebrates the dynamic spirit of Chandigarh in its sophisticated architecture and interiors. The newly built hotel, located in Sector 17, the city’s prime business and shopping area, is a comfortable 30-minutes drive from the airport and a 15-minutes drive from the railway station. Taj Chandigarh is the city’s finest hotel and is well suited to both business and leisure travellers to Chandigarh ... more   less 
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Also Known As:
Taj Chandigarh Hotel Chandigarh
Taj Hotel Chandigarh
Chandigarh Taj Hotel

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