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“Chandigarh” 4 of 5 stars
Review of City Heart Residency

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City Heart Residency
2.0 of 5 Small Hotel   |   SCO-1010-11, Sector-22-B, Opposite Bus Stand, Chandigarh, India   |  
Hotel amenities
Ranked #24 of 117 Chandigarh B&B and Inns
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Chandigarh”
4 of 5 stars Reviewed March 17, 2014

Stayed at this hotel just for one night as we were in town for a wedding, It was very conveniently located & within a shopping area with plenty of restaurants
Not exactly perfect but not bad for single night.Do not pay the asking rate...??
The room was reasonably clean & the bathroom was ok too, this hotel can be very very good if the staff makes their attitude better, I am sure it has seen better days.

Room Tip: Rooms at the front seem better & bigger !!
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
    3
    6
    2
    3
    2
See reviews for
4
6
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Any
English first
Imphal, India
1 review
1 of 5 stars Reviewed January 20, 2014

I already made a request to the hotel staff on call that I would check-in late. But when I checked in, the room was found to be a mess, very dirty, full of leftover stuff on plates, etc. It didn't worth paying Rs. 2400 to stay a night in such hotel and the careless service.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 5, 2014

The marble entrance hall and rooms look nice at first sight but it you give it a second look it is dirty
We had mice running around in the ventilation pipes all day and night long.
Don't give them your laundry to clean. It comes back stained and ours had pieces were missing.
It is still one of the better choices in town probably due to its location but not a place where you can relax and enjoy.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 24, 2013

i stayed there on the 14th nov with family after having arrived from dharamsala. Out of the all rooms shown we chose the royal suite..(nothing royal about it..it just has a cramped sitting area)..The price which we paid for 1 night was indirectly proportional to the amenities. provided....

1)The hotel has subscribed to the local cable guy...and the signal reception was poor..it took them an hour to fix it.
2) there was no drinking water in the room...n the water jug itself was unclean...a couple of calls to room service and an hr later the problem was fixed.
3) we were informed that the hotel has 24 hrs hot water supply...they very conveniently forgot to mention the fact that they rely on solar water heaters in daytime...result..no hot water early morning..(we had to catch a morning flight from chandigarh airport)
4) somehow the lock on the main door refused to function properly every time we went out...had to call the reception guy every time...reason given "the cells on the lock needed to be replaced."
5)the wardrobe was filthy and dusty

When we asked the staff about why was there such a discrepancy in providing basic services...the reply " The quality control guy was on holiday"
So the remaining staff only function properly in the presence of the quality control personnel...

Didn't bother to try out their restaurant. as we found the prices on the higher side..(although the room service did call us a couple of times to take down our order for dinner) ....try the plenty of eateries around the place.serving good food at decent price..

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mohali, Maharashtra, India
1 review
5 of 5 stars Reviewed September 23, 2013

I will recommend Hotel City Heart Residency to all my near and dear ones in regards to hospitality and customer services. It was really a delightful experience there. As it was my business trip, I was able to give the perfect impact on my prospective clients. Thanks to City Heart Hotel

Room Tip: Royal Suite is the best among all...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 17, 2013

Run off the mill hotel. Nothing special - nothing lacking. Staff can be careless at times - tends to ignore what you are saying. But mostly caters to all your needs. Front desk is good.
When i reached, all rooms the category i had booked in were full, so they upgraded me.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 28, 2013

Booked this hotel after checking out with Trip advisor. stayed for 2 days in jan 2013. Hotel staff was co-operative at the time of check-in but added loads of taxes at the time of check-out even after we paid the amount that was finalized inclusive of taxes...... that did leave a bad taste and because of ongoing construction at the roof of the hotel there was a constant noise and disturbance........

room size was good , housekeeping staff co-operative ....... recommended for short stay as it is just opposite sec 17 ISBT and just 10 minz drive from rock garden and sukna lake, sec 17 market ......overall average stay.........

Room Tip: room 106 was good and room 105 bathroom needed few changes as it was small in terms of washbasin and...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Heart Residency

Address: SCO-1010-11, Sector-22-B, Opposite Bus Stand, Chandigarh, India
Location: India > Chandigarh
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #24 of 117 B&Bs / Inns in Chandigarh
Price Range (Based on Average Rates): $
Hotel Class:2 star — City Heart Residency 2*
Number of rooms: 14
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