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“Poor Maintenance” 3 of 5 stars
Review of Fortune Inn Sree Kanya

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Fortune Inn Sree Kanya
3.5 of 5 Hotel   |   47-10-34, Dwaraknagar | Diamond Park, Sreekanya Road, Visakhapatnam 530020, India   |  
Hotel amenities
Ranked #11 of 53 Hotels in Visakhapatnam
Certificate of Excellence 2014
Muscat, Oman
1 review
“Poor Maintenance”
3 of 5 stars Reviewed June 12, 2014

I have stayed at this hotel during last week of May'14 along with my family. I have stayed here before too few years ago. While the staff are very cordial and good , I had a bad experience of the Bathroom shower cubicle glass collapsing into pieces. Luckily none were in the bathroom at that time. We are from Muscat and quite used to these facilities at home too. But to my shock the hotel put the blame on us and charged us Rs 10000/= . As the room was booked with the help of a leading tourism board memeber, I had contacted him to talk to the owners who declined to look into the matter. On persistent argument and that this is due to their poor maintenance they have agreed to reduce it to Rs 5000 which I paid in protest as I did not want to spoil the holiday mood of mine and my family. In this mele , my wife forgot to take her black beads gold chain from the room which when contacted latter the hotel said they found none in the room. This is not expected from an ITC managed hotels. No more fortune group hotels please. Philosophically , I consoled myself , may be I owe them someting as I never had such an experience travelling all over the globe.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, June 14, 2014
Dear Mr. Srinivas

At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at
Fortune Inn Sree Kanya.

While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services

At Fortune Inn Sree Kanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    93
    67
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    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Top Contributor
63 reviews 63 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 12, 2014

The hotel is located close to diamond park, next to sai ram parlour. The price is justified for the amenities. The room is cozy and clean. The best part is its elaborate breakfast and dinner menu. The lobby is grand with multiple newspapers and magazines. It provides free WIFI for the guests. Staff is well mannered and helpful. If your budget is ~ 3000, then this is the best hotel in the city, in my view.

Room Tip: no room has good view to appreciate.
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, June 13, 2014
Dear Guest,

Greetings from Fortune Inn Sreekanya

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Visakhapatnam.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Fortune Inn Sreekanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Inn Sreekanya and would be delighted to assist you with any requirements.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Had visited Vizag for official visit and stayed in Fortune Inn Sree Kanya ... rooms were allocated on time comfortable rooms excellent service check in and very helpful staff.

Morning breakfast was really good and lunch so was dinner.
Located centrally and helpful to move around the city.

was my second stay at the hotel and intend to stay with them during my monthly visits...

Room service is fast.

Good value for money

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, May 29, 2014
Dear Guest,

Greetings from Fortune Inn Sreekanya

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Visakhapatnam.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Fortune Inn Sreekanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Inn Sreekanya and would be delighted to assist you with any requirements.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 27, 2014

A small hotel with minimal facilities. The rooms are of decent size. Bathrooms are clean. The breakfast is ok, meals could be better though. The travel desk was quite helpful. You can use the hotel taxi as the carz on rent folks at the airport are thieves. No swimming pool or spa.

Room Tip: Definitely not for holiday travel. perfect for business.
See more room tips
  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, May 28, 2014
Dear Guest,

Greetings from Fortune Inn Sreekanya

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Visakhapatnam.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Fortune Inn Sreekanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Inn Sreekanya and would be delighted to assist you with any requirements.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2014

The overall preview is extremely good. All services are up to the mark and a complete value for money. Being centrally located in the city, all locations are easier to approach. The rooms are extremely cozy.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, May 22, 2014
Dear Guest,

Greetings from Fortune Inn Sreekanya

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Visakhapatnam.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Fortune Inn Sreekanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Inn Sreekanya and would be delighted to assist you with any requirements.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 20, 2014

Overall a value for money proposition.....the hotel is in the heart of the city..clean rooms...however the rooms facing the back of the hotel doesnt give a nice view..travellers should ask for road facing rooms which are bigger also...overall a value for money...

Room Tip: Road facing
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, May 21, 2014
Dear Guest,

Greetings from Fortune Inn Sreekanya

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Visakhapatnam.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Fortune Inn Sreekanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Inn Sreekanya and would be delighted to assist you with any requirements.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Top Contributor
127 reviews 127 reviews
55 hotel reviews
Reviews in 34 cities Reviews in 34 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed May 11, 2014

I stayed here for a couple of nights and my experience was good. The service at the reception and at the room was great. Special mention to the travel desk who could arrange my travel needs at a short notice. The rooms are well maintained and spacious. I had some problem with the phone extension but it was resolved once I informed the house keeping. The buffet at the zodiac restaurant is very reasonably priced and the food quality is good. Overall a good stay and would look forward to stay again during my next business trip.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SREEKANYA, Operations Manager at Fortune Inn Sree Kanya, responded to this review, May 12, 2014
Dear Guest,

Greetings from Fortune Inn Sreekanya

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Visakhapatnam.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Fortune Inn Sreekanya, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Inn Sreekanya and would be delighted to assist you with any requirements.

Regards,

Mitish Verma
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Inn Sree Kanya

Address: 47-10-34, Dwaraknagar | Diamond Park, Sreekanya Road, Visakhapatnam 530020, India
Location: India > Andhra Pradesh > Visakhapatnam
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Visakhapatnam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fortune Inn Sree Kanya 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Located in one of the largest cities of Andhra Pradesh, Visakhapatnam is nestled amongst the hills of the Eastern Ghats and faces the Bay of Bengal. It is also popularly known as 'Vizag'. Vizag is primarily an industrial city and is home to several heavy industries. It also attracts a large number of tourists for its unspoilt beaches, nearby scenic valleys and caves. Situated in the heart of this port city, Fortune Inn Sree Kanya is a first class, full service business hotel. Just 11 km from the airport and 2.5 Km from the railway station, the hotel offers best in class services and facilities in a contemporary and comfortable setting. Fortune Inn Sree Kanya is where you can mix business and pleasure on your next trip to Vizag! ... more   less 
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Also Known As:
Fortune Inn Sree Kanya Hotel Visakhapatnam
Fortune Hotel Visakhapatnam

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