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“Superior Hotel Experience” 5 of 5 stars
Review of Hyderabad Marriott Hotel & Convention Centre

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Hyderabad Marriott Hotel & Convention Centre
5.0 of 5 Hotel   |   Opposite Hussain Sagar Lake, Hyderabad 500 080, India   |  
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Ranked #29 of 279 Hotels in Hyderabad
Certificate of Excellence 2014
Lund, Sweden
1 review
“Superior Hotel Experience”
5 of 5 stars Reviewed June 15, 2013

I have been traveling around the world for several years (mostly in business) and also stayed at several different Marriott, Hilton, Sheraton, Four Seasons, Holiday Inn hotels. This hotel in Hyderabad is by far the best experience I have encountered on any major chain!
The facilities are not the best (they are completely ok but not like Hongkong etc) but the service is with that extra touch. The personnel recognizes you, they suggest and guide you, they offer extra services at no charge or even discussion. Example - I had to leave late in the evening and then they suggested to extend my room until 9 pm at no extra charge, there were roadblocks outside (some protests) and then personnel helped me out on the street to find my way. The guy in the bar guided me through some of the local dishes etc...

Simply superior service!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, July 8, 2013
Dear Olle L,

Thank you for the feedback!

Your compliments serve as a proof of your satisfaction and motivate us to strive towards even better performance. Your kind words will be conveyed to the hotel staff.

We look forward to your future visits.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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557 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
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English first
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 13, 2013

We stayed here for 2 weeks preparing to set up a permanent home for friends. Our stay was comfortable and the staff was very charming. They even brought tummy meds when we got a case of "Delhi belly." I loved the wonderful morning coffee and fresh watermelon juice. And I have never seen mango so beautifully sliced! The food is so spicy in Hyderabad, I was quite unprepared for that. But it was wonderful and the staff was very accommodating to help us order the right foods. I called several times for more pillows and they were there in a flash. Also, the water temperature was impressively warm. We are easy to please and we enjoy mingling with the locals, so we really enjoyed absorbing the culture and learning new things. I miss India terribly and I would stay here again in a heartbeat.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, July 7, 2013
Dear Angie S,

Thank you for the wonderful review!

We are glad that we were able to ensure that your last few days in India were comfortable and enjoyable.

Your compliments will be passed on to the staff who will definately be motivated by them.

We look forward to having you stay with us again.

Warm Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 11, 2013

This is a true five star experience.
We were in a group. Half of the group were staying in Marriot Hotel & Convention Centre and half were staying in the Courtyard Marriot. Although technically there are two hotels, they are connected by a bridge which is hardly felt from the inside. Guests of the Courtyard hotel do get access to the facilities in the main Marriot hotel as well which is a good thing.

The room in Marriott was great with a lake view and there were a lot of complimentary stuff included. We could not use all of it but whatever we could use like the breakfast or the access to club lounge, was a good experience. The food at the restaurants was generally up to the mark, what is expected from a brand like Marriott.

Their night club / lounge at the 8th floor is a nice place to hang out at late nights. The outdoor terrace sitting with a view of the lake is great.

Room Tip: Request for a lake view room on a higher floor
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, June 19, 2013
Dear Mr. Mahapatra,

Thank you for the great feedback!!!

We are glad that we were able to live up to your expectations and provide you with the true 5 star experience that Marriott is known for.

We look forward to your future visits.

Do "like" us on Facebook.

Warm Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 4, 2013

Stayed for one night only. Dined in their North Indian restaurant. Passable food but slow service. However,next dear the coffee shop for breakfast was astounded by the poor level of service. I had to ask three times to be served coffee and then was served a coffee which had sugar, when I had specifically asked for coffee without sugar. The rooms are well appointed though and the Internet connection offered really good.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, June 6, 2013
Dear Mr. Chopra,

Thank you for your feedback!

Whilst we are glad that you found our rooms comfortable, we regret that you did not find the service up to the mark. We assure you that the service issues mentioned by you will be thoroughly investigated and that this is not a regular occurrence.

We do hope you will stay with us again and give us another opportunity to help you experience true Marriott award-winning service!

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 31, 2013

I booked only a one night stay and I regret that I did not stay any longer here. The check-in process was quick and smooth and nice courteous staff to greet you. The standard room here was way better than my expectations. It had very nice décor and was quite spacious. The bathroom neat and had a little bath tub too.

The hotel décor overall was very nice and cleanliness was top notch. One of the very few hotels where they did not have a namesake security. The security checks at the entrance were actually quite rigid and not a gimmick as we see in most other hotels.


I can write paragraphs together about the breakfast buffet. it is hands down one of best breakfast buffets I have ever seen anywhere. Amazing variety of food and delicious too. I am pretty damn sure that no one can walk out disappointed from here. You can spend a couple of hours if you wish to ;)

Hotel has a nice little swimming pool and gym and those are the only recreational facilities available here. The altitude bar was very nice to hangout and reasonably priced as well.

It was a super experience and I wish I could've extended my stay here.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, June 7, 2013
Dear Sid2109,

Thank you for the wonderful feeback!

We are happy to know that enjoyed your visit to our hotel. Your compliments will be passed on to the hotel staff who will only be motivated by your praises.

We look forward to having you stay with us again.

Do "like" us on Facebook.

Warm Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed May 27, 2013

We stayed in Marriott as a we went to Hyderabad for previsit before relocation. I had stayed in this hotel when it was in the name of Viceroy. Now everything looked nice for me as I had a smell of intimacy. My son enjoyed the breakfast and also lunch in this hotel. Eveything was his favorite. The chef was so kind to us that he prepared pepper coction for my son who was suffering from cold and cough, without we asking for it. Homely touch made us feel Home away from home. View from the room was good but they need to cleanup bushes and plastic garbage which spoils the beauty of Hussain sagar when we see from the room. This is very safe and secure place for families who visit Hyderabad.

Room Tip: Rooms facing Hussain sagar is very good and pleasing during evenings and night.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, June 7, 2013
Dear Abhi62001,

Thank you for the warm feedback!

We are glad that you enjoyed your visit to Hyderbad and that we were able to contribute towards your experience.

Please do keep visiting us once you have relocated to Hyderbad.

All the best!

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

I recently visited this hotel based on my colleague recommendation...

This was pleasant experience....They provided a big room, excellent food, the best services and caring staff!

A very nice expereince and i strongly recommend this hotel for any business professional....

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Hyderabad Marriott Hotel & Convention Centre, responded to this review, May 22, 2013
Dear Mr. Sampath,

Thank you for the great review!

We are glad that you enjoyed our stay with us and that the food and hotel facilities were to your liking.

We look forward to your future visits to our hotel!

Do "like" us on Facebook.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyderabad Marriott Hotel & Convention Centre

Address: Opposite Hussain Sagar Lake, Hyderabad 500 080, India
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Hyderabad
#13 Spa Hotel in Hyderabad
#22 Luxury Hotel in Hyderabad
#24 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyderabad Marriott Hotel & Convention Centre 5*
Number of rooms: 293
Official Description (provided by the hotel):
Overlooking the Hussain Sagar Lake, Hyderabad Marriott Hotel & Convention Centre blends fresh style and traditional aesthetics to provide premium accommodation for the business and leisure traveler. Situated in the heart of the city, Hyderabad Marriott is conveniently located just 35 mins from the Rajiv Gandhi International Airport and has an easy access to the business districts US Consulate, HICC, Hitech City; along with the historic monuments like SalarJung Museum, Charminar, Golkonda & Laad Bazaar. An ideal destination for conventions, the hotel houses a Convention Centre with the latest AV and interpretation facilities. The hotel’s picturesque location with 13,000 sq ft of outdoor spaces and sumptuous restaurants make it a popular Convention destination. ... more   less 
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Also Known As:
Marriott Hyderabad
Hyderabad Marriott
Jw Marriott Hotel Hyderabad
Hotel Marriott Hyderabad

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