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“Good hotel with associated convention centre” 4 of 5 stars
Review of Novotel Hyderabad Convention Centre

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Novotel Hyderabad Convention Centre
5.0 of 5 Hotel   |   Novotel & HICC Complex | Cyberabad Post Office, Hyderabad 500081, India   |  
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Ranked #22 of 274 Hotels in Hyderabad
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
“Good hotel with associated convention centre”
4 of 5 stars Reviewed March 7, 2014

Like the hospitality of Novotel , rooms were good ,food at square was awesome specially hyderabadi cuisine . Love to b there again .
what I didn't like was
Convention halls were not well kept , furnitures were old and overall area ( hall 6) had a shabby app ! Plz improve

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, March 11, 2014
Dear Guest,

Thank you for spending your precious time to provide your valuable feedback on your experience at The Novotel Hyderabad Convention Centre, to the world on trip advisor. We are immensely pleased to learn that you enjoyed your stay in Hyderabad. We are thrilled to be bestowed with your accolades on our hotel's services and facilities. In regard to the convention centre upkeep, the message is conveyed to the concerned departments.
We would love to see you back at the The Novotel Hyderabad Convention Centre.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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Rockville, Maryland, United States
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 2, 2014

If you know Novotels in France and across Europe, the efficient and almost sparse design of the rooms will not surprise you. If you are used to other hotel chains in India, like the Gardenia and others, you may be wanting for a little more luxury and plushness. Beds are OK, but not fantastic in terms of sleep comfort. Room was clean but for a non-smoking room seemed to have a lingering strange smell. LOTS of mosquitos around, not very well controlled, on the grounds and even in the conference center. Definitely annoying. The food was all around very good, and so was the service in general. Location is very convenient if you are attending a conference in the HICC or you are visiting a business in HiTec City.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, March 11, 2014
Dear Guest,

Thank you for your honest review of your stay with us. We value the feedback of all of our guests, as we continuously strive to offer the best accommodation and hospitality in Hyderabad.

We hope to have the pleasure of welcoming you back to the NHCC soon.
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San Diego
Top Contributor
96 reviews 96 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 1, 2014

Ideal for conference setting,
Efficient check in and we were given a room that was noisy due to very air con noise. This was changed within an hour. Lunch, dinner and breakfast buffet were great - spice galore. The staff were very attentive, and always had suggestions.
Rooms are good and comfortable. Spa a tad expensive for what they offered

Room Tip: Avoid rooms on 5 th floor with loud buzz.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, March 11, 2014
Greetings from Novotel Hyderabad Convention Centre.

Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback and I do assure you that your feedback will also help us elevating the customer experience to newer heights! We really look forward to welcoming you back very soon!
If in the meantime there is anything I can do for you please feel free to let me know directly.
My e-mail address for easy reference is h6182-fo@accor.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 1, 2014

It is a good hotel which has big convention center nearby. I really liked the service of front office staff. They are helpful. It is not in the middle of the city, a bit far from city. I attended the conference and attended a network dinner in the hotel. Swimming pool location is great and has a fantastic garden.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, March 11, 2014
Dear Guest,


Greetings from The Novotel Hyderabad Convention Centre.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Novotel Hyderabad Convention Centre.

It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your compliments about the staff in particular, delight me and it gives me great pleasure to share it with the team. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future.

Thanks ever so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Novotel Hyderabad Convention Centre soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairlight Cove
Top Contributor
79 reviews 79 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed February 28, 2014

I stayed here on a solo business trip in Feb, the hotel is nice and I got a nice room on the 6th floor
It's a bit strange as the convention centre attached is great for business yet the hotel seems to be
more of a resort style for families,the food was good not the best I've had, staff are polite but I felt as though they where all being trained you'd get 10 asking you if you want coffee but none bringing it! they seemed busy but so they should be. a few bites from the mosi's and a few flying around the hotel. At the end of the day Novotel is more of a budget brand and that's what you get

The Menu Indian foos was great the buffet did not appeal

Room Tip: 6th Floor aircon light very bright at night so you may need to turn it off!
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, March 1, 2014
Dear Guest,

Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback and I do assure you that your feedback will also help us elevating the customer experience to newer heights! We really look forward to welcoming you back very soon!
If in the meantime there is anything I can do for you please feel free to let me know directly.
My e-mail address for easy reference is h6182-fo@accor.com.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed February 27, 2014

I arrived at the hotel around 3 AM to find out they did not have the correct room for me. My booking was for a room with queen bed in a non-smoking floor and they had me booked in a room with a twin bed on a smoking floor! Not only were they at fault, but when I showed them the confirmation email from their travel desk, they claimed they were out of rooms. After a long wait, they put me in a room on the 5th floor( a non-smoking floor) The whole floor was smelly/ stinky as though they had a broken sewage pipe. It seemed like a health risk walking from the elevator to the room through the smelly corridors! They said they had no other option, so I was stuck with a ill maintained room on a stinky floor. Not worth the money I paid for the room. Please beware before you book.

Having said that the restaurant is great. They offer a full range of healthy and tasty choices of food. The hosts at the restaurant are very pleasant and do a great job.

Room Tip: Call to make sure you are NOT on the 5th floor, and that you actually have been allocated a room per...
See more room tips
  • Stayed February 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, March 1, 2014
Dear Guest,

We would like to apologize most sincerely for the inconveniences pointed out and please, rest assured that your comments have not remained unnoticed.
We would like to show our regret that we couldn’t meet some of your expectations. In order not to repeat the cases of this kind, all your feedbacks were discussed by the Heads of Departments responsible for these misunderstandings. We always strain to meet the desires of our guests in order to provide a high - level service for everyone therefore all your comments are very important to us. We are looking forward to see you here again.
Best Regards,
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Dhaka,Bangladesh
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2014

I am here for the TEC14 conference so the hotel is the best place to stay as it is attached to the convention center. Rooms are comfortable, with little details intact like iron. Food is good, specially the buffets, lots of choices. Special mention about the staffs they are very friendly and eager to help.

Room Tip: Book premium room, the lounge is good
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, February 25, 2014
Dear Guest,

Greetings from The Novotel Hyderabad Convention Centre.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Novotel Hyderabad Convention Centre.

It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Thanks ever so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Novotel Hyderabad Convention Centre soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hyderabad Convention Centre

Address: Novotel & HICC Complex | Cyberabad Post Office, Hyderabad 500081, India
Phone Number:
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Hyderabad
#15 Family Hotel in Hyderabad
#18 Luxury Hotel in Hyderabad
#18 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Hyderabad Convention Centre 5*
Number of rooms: 287
Official Description (provided by the hotel):
Novotel Hyderabad Convention Centre is located in Hyderabad’s IT and Business district and is connected to South Asia’s finest convention centre – Hyderabad International Convention Centre, offering state of the art exhibition, meeting and convention services. The hotel is 45 minutes drive from The Rajiv Gandhi International Airport and spread over 15 acres. It has been designed to provide a comfortable and a friendly environment for the business and leisure traveler. Key features are Hi-speed internet, Wi-Fi enabled rooms, multi cuisine restaurant, Mexican restaurant, Le Cafe, The Bar, 24 hour gym, outdoor pool, cycling and jogging track and a spa/salon. ... more   less 
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Also Known As:
Novotel Hyderabad Convention Centre Hotel Hyderabad
Hyderabad Novotel
Accor Hyderabad

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