This is probably one of the best experiences so far... the property is nice, elegant decor, artwork that draw inspiration from Kakatiya dynasty... but its the staff which make the staff worthwhile. Reception desk is strange - could have been little bigger and more grand. Anyways, the check in and check out was very quick.
Rooms are excellent - everything from bed, mattress, pillows, toiletries, towels etc...
Room service and Laundry - excellent, quick and immaculate. I had 4 pieces of laundry as part of my package which was nice.
Bathroom - something wrong with the shower door and by the time I came out of the shower and realised, there was water all over the floor.
Fruit platter - well.. not exactly a platter, an apple and small bunch of grapes but the grapes were not fresh, wrinkled, old and malnourished. Not expected from this place.
Internet - part of the room package and very good speed and connectivity.
Drink and Dine: Enjoyed complementary drinks at Marco Polo Bar as part of my package. The staff were very attentive and kept the wine pouring. Also, got me some fish snacks which I politely refused as I was looking forward to the dinner at Dakshin. A special mention for staff - Anjaneyulu who took good care of me and even booked a table for me at Dakshin for Dinner.
Dined at Dakshin Restaurant - I recommend Veinchina Mamsam which went well with Veechu Parathas. Well... one of the best staff members I have come across at any hotel - ANTHONY. He recommended the right dishes, was very attentive to our needs. He just overheard us talking about our love for curd, and before we realized we had curd on our table.
Gymnasium - small set up but decent. I spent an hour in the gym and not even once there was an attendant who came by to check or see. There was only 1 apple in the fruit bowl. The tread mill seems to be an old one... the TV screen on the tread mill gave me such a tough time as the channels would not change easily and you have to press 10 times to change a channel or volume. I probably burnt more calories struggling with the screen than running on the machine.
Swimming Pool - after the gym, I headed to the pool at exactly 7 am when it is supposed to open. The pool was short of water and in no position to be open on time. I was disappointed.
Breakfast at Deccan Pavilion- well laid out, elaborate and great variety. Keep it up.
2 of the staff came to see me off till I left in my cab and that was really thoughtful and nice on their part. I would love to come back and stay here again and would recommend this hotel to anyone and anytime without second thoughts.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Starwood APAC and Hotels.com so you can book your ITC Kakatiya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Itc Kakatiya Hyderabad
- Itc Kakatiya Hotel Hyderabad