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“Superlative service, sensational food” 4 of 5 stars
Review of ITC Kakatiya

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ITC Kakatiya
5.0 of 5 Hotel   |   6-3-1187, Begumpet, Hyderabad 500016, India   |  
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Ranked #11 of 274 Hotels in Hyderabad
Reading, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Superlative service, sensational food”
4 of 5 stars Reviewed April 8, 2013

Loved the in-room check-in and the friendly service from everyone. The manager at the coffee shop was superb, freely sharing his own experiences of the city and offering tips. We tried his recommendation for a pearls boutique and were not disappointed. Hyderabad is a foodie's paradise, provided you know where the locals eat. For one such off-the-beaten-track recommendation, the concierge won our admiration. And on the eve of departure, I had the vegetarian thali at Dakshin (one of the in-house restaurants). Quite easily the best thali ever!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, April 30, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
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422 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
New Delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2013

Was in Hydrebad for 5 days , sick of the food found it too spicy and devoid of tasts, was staying at Ella hotel at gachibowli where the insipit food was unpallatable. coffee at th ehotel and at ISB where I was for a week was the unimpressive powdered version. Spoke to Chef Shekhar who not only got me a good Kapi of filter but also the food in Dakshin was absolutely faboulous from th etrolly starters to the food. Thank you chef you made my trip worth it

Room Tip: Speak to the chef if you have specific requiremenst, he goes out of hiw way to accommodate the gues...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, April 4, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary
Top Contributor
159 reviews 159 reviews
46 hotel reviews
Reviews in 63 cities Reviews in 63 cities
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed April 1, 2013

Another excellent hotel for business. Staff very friendly and attentive at all times. They did (staff) however twice at breakfast forget our orders but these were only small things and the food and service were excellent.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, April 4, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Giessen, Germany
Top Contributor
161 reviews 161 reviews
122 hotel reviews
Reviews in 82 cities Reviews in 82 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed March 29, 2013

have stayed in this hotel after 4 years absence, hotle is located in the ceneter of Hyderabad, due to the new bridge the time to the airport not in peak time is ca. 35 minutes, staff is very helpful and friendly, rooms are spaceous, nice to sit outside near the pool, fitness cnter views the garden and pool, Internet was a little slow, food was excellent.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, March 30, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
76 reviews 76 reviews
34 hotel reviews
Reviews in 15 cities Reviews in 15 cities
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed March 28, 2013

The ITC Kakatia in Hyderabad combines the best in comfort with a high quality of service. Ideal as a business hotel, it exudes EFFICIENCY all around. The rooms are well appointed, well maintained and ensures a good night's rest. The restaurants offer, in the best traditions of ITC Hotels, delectable and authentic cuisine, in a classy environment.

The highlight continues to be the quiet efficiency of Housekeeping. If you are a regular visitor, your special needs, even idiosyncrasies, are unfailingly taken care of, and provide that feeling of comfort which is so important to the frequent traveller!

Room Tip: Since the hotel is not too large, all rooms are equally good.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, March 30, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington
1 review
5 of 5 stars Reviewed March 21, 2013

Truly impressed with the service I received from the staff and the multiple dining experiences we had at the hotel. The room was spacious, spotless to say the least and very comfortable. What really stood out for me was the service received while dinning at the hotel. The food was excellent, Chef was very personable and went out of his way to introduce new dishes and to check to ensure that we enjoyed the food and the rest of the staff were also excellent. I even had my own personal "tour guide" for the buffet. Kathleen was the perfect host!!!! along with Himmat and chef Srini.. Forgive me if I misspelled any names!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, March 26, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 20, 2013

I stayed at the ITC Kakatiya for one month on business travel. From the moment I arrived to the moment I checked out I was made to feel like visiting royalty. Absolutely excellent service from every department and member of staff I had contact with. I stayed in an Executive Club room, which had everything I needed and more to be comfortable; the room was serviced twice a day. The only slight criticism I have would be that the bathrooms are a little "tired" and could probably do with refurbishing, however there was no problem with any of the fittings, all were in efficient working order.
The bars and restaurants are a delight, particularly the Marco Polo Bar where Abdul reigns supreme as the best bar manager in Hyderabad. What a star! As a lone female traveller I felt totally secure and safe at the Kakatiya. I am likely to return to Hyderabad later this year and would have no hesitation in staying at ITC Kakatiya again.

Room Tip: If you want an interesting view ask for a front facing room. If you want a more picturesque setting...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ITC Kakatiya

Address: 6-3-1187, Begumpet, Hyderabad 500016, India
Phone Number:
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Hyderabad
#7 Family Hotel in Hyderabad
#8 Romantic Hotel in Hyderabad
#9 Luxury Hotel in Hyderabad
#13 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Kakatiya 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Itc Kakatiya Hyderabad
Itc Kakatiya Hotel Hyderabad

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