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“Central and very comfortable, with friendly staff” 4 of 5 stars
Review of ITC Kakatiya

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ITC Kakatiya
5.0 of 5 Hotel   |   6-3-1187, Begumpet, Hyderabad 500016, India   |  
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Mini Spa break - 1 night
Ranked #11 of 274 Hotels in Hyderabad
Mumbai
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Central and very comfortable, with friendly staff”
4 of 5 stars Reviewed January 25, 2013

The ITC brand ensures you expect the best, and this place really lives up to its name. After a prompt check-in, smiling staff proudly show you around if you admit it's your first visit. If it's your second or third, they greet you with a "welcome back" :) The Dakshin restaurant is a great place for a lovely South Indian meal and excellent service. The buffet breakfast spread is quite good - and in addition ask for made to order dosas - crisp and hot, served to your table.

They also have a women-only floor, which I didn't quite see the point of but I guess they're targeting as specific customer segment with this.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, January 29, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2013

This was the first time i was on a business trip to HYD and was booked in ITC KAKATIYA.

The ambience and business amenities at the hotel was really good. We had food at the south indian restaurant with the clients, and let me tell you the taste and quatity was amazing. We were so full that there was no space for desserts.

ABout the stay, i have learnt that ITC is very serious on the security. One of my female friend was put up on a floor where only female guest was allowed, there was a female guard posted outside the florrs 24x7.

The rooms and views are amazing and the front office was very kind. So i would surely visit this hotel in my next business trip.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, January 29, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bicester
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 23, 2013

Lovely staff, very friendly. Lush, huge rooms, great food (room service), and central. Clean too. A ++ Colleagues used pool and said it was clean. Can't fault this hotel. Buffet supposed to be from heaven though not cheap.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, January 29, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2013

Well situated hotel right in the centre of Hyderabad City. we had our new year bash. value for money deal with acees to all party halls, buffets and what not...The overnighyt stay was very comfortable. Do try the south Indian restaurant in this hotel...very delicious.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, January 29, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 14, 2013

Stayed here with my wife during our holiday in Hyderabad. Absolute value for money with SPG cash+points. The central location of the hotel is it's biggest USP. Check-in was smooth, rooms and bathroom were well maintained, housekeeping did a good job, staff were helpful and courteous. Bottom line, it's pretty much everything I expect from the average 5* hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, January 29, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 9, 2013

The trip was planned a week in advance. Prior booking ensured smooth check-in.The stay was comfortable , service was good so was the food.unfortunately the pool was under maintenance; however, the overall experience was worth a repeat.

Room Tip: Ask for 16th floor corner room
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, January 29, 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 3, 2013

This hotel, although under the ITC brand umbrella, is not managed by them, and it shows! The Kakatiya is not half as good as the Maurya or the Maratha.
The Staff are not proactive and unattentive. The rooms are uncared for, one look inside the cupboards, and you can see a thick coat of dust on the hangers. Also the hotel is noisy, as there is some construction work going on, or the grass is being mowed or there is gutter being fixed! Theres something or the other going on here. I know the hotel has to maintained, but how come we dont notice these things at other hotel!
The salon has inefficient staff, there is only 1 lady who does everything and isnt good! also its very expensive and not good value for money! Its 50 GBP for a massage!
The only good thing about this hotel is its restaurants! The food is tasty and the buffet is sumptous! The lobby too looks lovely, the big flower display smells and looks good!

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ITC Kakatiya

Address: 6-3-1187, Begumpet, Hyderabad 500016, India
Phone Number:
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Hyderabad
#7 Spa Hotel in Hyderabad
#7 Family Hotel in Hyderabad
#9 Luxury Hotel in Hyderabad
#9 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Kakatiya 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Itc Kakatiya Hyderabad
Itc Kakatiya Hotel Hyderabad

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