Good for: Families with children, Romance, Bar scene, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Reservations, Late Night
Neighborhood: Sultan Bazar
Description: Waterfront must be one of the best restaurant in terms of ambience that I have visited but there are some glaring shortcomings for a restaurant as expensive as Waterfront turns out to be.
The ambience is truly amazing. Its spacious and as you would have already guessed, the restaurant is located next to the Hussain Sagar lake. The restaurant has open and indoor seating. The open being clearly a more pleasant option with the cool breeze that Hussainsagar brings up. Even indoors have been extremely well done. The live western music completes the amazing feel.
Food is amazing. This place serves some of the best seafood varieties. Crab meat comes highly recommended.
Now to the most disappointing part of this restaurant. The service is absolutely crappy. Making me Wait 20 minutes for my drink repeats is never going to get the restaurant into my good books! There is simply so much time lag between order and delivery that it becomes annoying after the first time. And you actually have to chase the serving staff two or three times and remind them that you are waiting for the order. On top of it the staff seems rude. If I could, I would have given them zero in service department.
This is the only restaurant that has cover charges for weekends, apart from it being clearly on the more expensive side. So when you go to such a restaurant you demand absolutely the best. Unfortunately, the settings and good feel about the restaurant is dented by poor service.
I would recommend this restaurant simply for the experience and food but otherwise its very low on value for money department.