Stayed for 10 days in January on a business trip to Hyderabad. My 4th visit to the hotel. Every time there has been excellent service and very good facilities and this time was no different.
I like the bedroom and think they are very well appointed with very comfortable beds; and good bathrooms. Hotel is very well maintained and kept spotlessly clean. One change (which I did not like) - the in-room toiletries have changed - for me the new ones are not as good as the previous brand and the leaf shaped soaps are a sad loss.
Used the gym, spa, pool and the laundry service - all services were excellent and where I had to pay, costs were very competitive for a high-end hotel.
The restaurants are very good - I ate in all. I think the Italian is very good, but really enjoy the buffet in Seasonal Tastes since I think the choice of food and the quality is excellent. As part of my trip, had some dinner meetings at some other (very well respected and top-end) hotels and although the food there was good, I did not think it a patch on the food quality at the Westin.
I also had a slight issue this time - and noted it on one of the daily feedback cards and the hotel contacted me the next day and went out of there way to resolve the issue. I thought this was very impressive - the willingness to solve the issue, the clear ownership of the problem and the very prompt resolution. I recognise that things do go wrong from time to time - that is life - but was very impressed with the hotel's attitude and responsiveness.
Felt like a very valued customer throughout my stay and look forward to returning again.
- Official Description (provided by the hotel):
- A High-Tech Haven. Innovation abounds in the heart of Hyderabad’s Hitech City, also known as the new Silicon Valley of India. Our location in Raheja Mindspace IT Park allows guests easy access to major technology corporations as well as the Hyderabad International Convention Centre. Business, With A Leisure Twist. Ideal for business and leisure travelers alike, The Westin Hyderabad Mindspace inspires wellness and productivity with three pools, a Westin. WORKOUT® Gym, Heavenly spa services, an array of international restaurants and 3,600 square feet of meeting and event space. The Height of Refinement. With the exciting Hyderabad city skyline in the background, guests will enjoy complete relaxation and renewal in one of our 427 guest rooms or suites—all of which feature rich, Taipei carpets, lotus headboards, spa-like shower, and our signature Heavenly Bed®. ... more less
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- Also Known As:
- The Westin Hyderabad Mindspace Hotel Hyderabad