I am staying at the hotel for 27 days on business. From the moment we pulled up the service has been excellent. Check in was quick and easy. Soni at the front desk is wonderful and has not forgot my name. If she sees me in the lobby, she is quick to greet me by my name. I,ve never experienced that in a hotel. The hotel has no shortage of staff. You cannot walk 5 feet without running into an employee willing to help you. I walked into the elevator to bring my laundry to the lobby and a bellboy was there quickly asking to take my bag to the front desk for me. We have eaten at the breakfast buffet daily. the foodd is excellent and there are plenty of choices. My only minor complaint would be that they do not quickly refill your coffee. You have to ask. The Taste snack/drinks area is opoeen 24 hours and is fantastic. No matter what time of tthe day, even at 3am, you can order food and it is prepared fresh. The first night here I gott to meet Ravi. He made sure I had anything I needed and he also, has not forgot my name. Taste also haas fresh, in house made desserts. 1 word. Fantastic! Prego is their Italian restaurantt. We ate there for lunch and dinner. I live in an area that has a Little Italy area, and I can assure you thhat Prego prepares some of the best italian food I have ever had. Their sunday brunch is cheap ($24) and awesome.
I stayed in a Club room and was able to get a corner room. (Room 1829). The room is huge and has a terrace with table and chairs. Nothing about the room is uncomfortable. The bathroom has a deep tub, and rainfall shower. Any amenitie you need, they have for you.
They were putting the Christmas decorations up thhis morning andd they really ggo all out. I cant wait to see them lit up.
I could go on about this hotel, and I will later. I have 16 days left to eexperience. If you are ever in Hyderabad for business, you would be wise to stay here. Look for Soni at the front desk.