Good value for money hotel with comfortable rooms.
But the service is extremely inconsistent.
Here are the pros:
1. Very comfortable bed. I had a wonderful sleep.
2. Good location: You can see the Husain Sagar lake and the view is pretty decent. 20 mins from Banjara Hills which was quite convenient.
3. The gym at Marriott next door (connected by an aero bridge) is state of art and I felt that it was superbly managed by the staff. Loved the equipment. I didn't miss my gym for 2 days which was great.
4. Travel Desk goes out of their way to ensure that you get picked up and dropped to where ever you want in the city within no time. They even picked me on an emergency call within 15 mons from banjara Hills. In hyd, that's almost impossible due to traffic but the guys did it and I am very grateful to them because I managed to catch my flight on time.
Now the lows:
1. In room dining service is highly inconsistent. Over promise under deliver. Lunch arrived in 1 hr and that too wrong order. Luckily it was veg food and I simply ate it because I was starved. Then again in the night, I had some friends over and we ordered for a wine chiller, some flute glasses and a wine opener. They arrived after 1 hr. This is when we made atleast 10 calls. I understand that it was 1 AM or so but you expect from a hotel that such calls at such times will be entertained.
2. Bathroom had no amenities except soap and shampoo. I had to ask for toiletries which they obviously got wrong. Not sure what they were thinking. Once you are in the shower for long, the whole bathroom gets flooded. Very irritating.
I stayed here because of the price and the fact that this was a new hotel. I will def stay again but will ensure that I carry my own toiletries and have a handy snack all the time.
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