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“5 Star service in a little dated hotel” 4 of 5 stars
Review of Courtyard By Marriott Hyderabad

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Courtyard By Marriott Hyderabad
4.0 of 5 Hotel   |   1-3-1024,Lower Tank Bund Road, Hyderabad 500080, India   |  
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Ranked #18 of 274 Hotels in Hyderabad
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“5 Star service in a little dated hotel”
4 of 5 stars Reviewed February 3, 2014

My wife and I spent 4 nights at the Marriott. The service was never anything but fantastic and the facilities are a great standard - gym very good. The hotel is however becoming a little dated and has a little bit of a musty smell. Would still recommend it for food and service

Room Tip: The suites are the best as they face fully onto the lake. The other rooms face the lake but at an an...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, February 4, 2014
Dear Guest,
Thank you for your review and feedback. I am delighted to hear that your wife and you thoroughly enjoyed the Marriott experience.

I look forward to welcoming you at the hotel again.

Warm Regards
Sharad Datta
General Manager
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270 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 24, 2014

The name speaks for itself. Never had a poor service moment. Great food, great staff. The staff remembers your name, tries to memorize your preferences and surprises you with careful details.

Considering that the architecture is a little weird, with most facilities in another building and someone to help you around rarely in sight, you might want to keep the hotel map handy.

It's one of the very few 5 star hotels in the main city, with most being in hitech city area.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, January 27, 2014
Dear Guest,
Thank you for your review. I am happy to hear that you had memorable experience with us. At Marriott, guest satisfaction is a priority second to none and we take great pride in knowing our guest’s preferences and anticipating their needs. Courtyard by Marriott is a contemporary building and is connected to Hyderabad Marriott Hotel and Convention Centre via a short sky walk allowing guests to experience the services and offering of both brands. It is equidistant to major tourist attractions and business hubs. Look forward to welcoming you again.
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mumbai
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 16, 2014

Have stayed here several times and the place continues to be nice. It has got efficient staff, good rooms, nice food and perfect for business trips. I like the gym which is shared between main Marriott and courtyard.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, January 17, 2014
Dear Mannnnnn,
Thank you for your review. It is a pleasure to hear that Courtyard by Marriott is your preferred hotel in the city. Look forward to welcoming you again.
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New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

Hotel was boooked through MMT, I stayed there for 5 nights and was very much comfirtable stay. Every morning I wake up fresh. Sweet sleep in night. Peaceful stay must say a perfect business stay with no disturbance.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, January 17, 2014
Dear VipulkJain,
Thank you for your review. I am delighted to hear that you have enjoyed your stay. At Marriott we adhere to the highest hospitality standards to ensure that our guests have a comfortable stay and memorable experience with us. Look forward to welcoming you again.
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delhi
Top Contributor
88 reviews 88 reviews
62 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 11, 2014

We stayed in the hotel considering the good brand value of Marriott. Was travelling with my wife and 4 year old daughter. The spa and pool are located in a different building. Found it very difficult to travel around 500 mts for availing the facilities. The bathing area is very small and unsafe for children. Though they changed the room, on my complaint, it cant happen with other fellow travelers, as only some rooms are there with bigger bathrooms. The toiletries were of inferior quality. While this hotel may be okay for business travelers, people with family may not find it great. Though a 4 star property, my experience was that of a 3 star hotel and not very pleasing
We had stayed for 3 days in a similar star category hotel and it was much better
Total waste of money.

Room Tip: Look for another Hotel
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  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, January 15, 2014
Thank you for your review. At the outset I regret that the offering was not up to your liking. In Hyderabad, Courtyard by Marriott is connected with the Hyderabad Marriott Hotel & Convention Centre through a short Sky Walk so that our guests can enjoy the varied services that both the brands have to offer. I have noted your comments on the rooms and amenities on offer.
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Cardiff
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2014

Really delicious breakfast, large rooms, helpful staff, not very good views around hotel and smells very bad outside, but not the hotels Daily. Expensive room service! Hot chocolate and toast cost £7. 50!!! Toast was stale and hot chocolate was just slightly chocolate flavoured milk.

Great location to central locations in Hyderabad. Annoying lift system where you have to use your room card to get anywhere! Good value - would stay again.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, January 10, 2014
Dear Starssprinkles,
Thank you for reviewing us. I am delighted to know that you have truly enjoyed your Marriott experience. Our power packed breakfast menu is carefully chosen to ensure that our guests can start their day on a refreshing note. At Marriott we strictly adhere to the highest standards of security in guest areas to ensure that there is no compromise on security. Please be assured that I have noted your feedback and look forward to welcoming you back at the hotel.
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2014

The hotel building looked somewhat shabby on the outside. But inside was sleek and modern . Large luxurious rooms with free wifi and excellent service from all staff made this a great stay. The rooms had a damp smell, but the chief housekeeper made all attempts to remove the smell, and eventually had us moved to different rooms. The staff in the restaurant were great and always eager to serve. The hotel is joined to the marriott , so all the facilities are shared . Will definitely stay here again.

Stayed January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharadDattaGM, General Manager at Courtyard By Marriott Hyderabad, responded to this review, January 7, 2014
Dear Shohan M,
Thank you for your review. At the outset I would like to wish you a very happy new year. I’m delighted to hear that you had a memorable stay with us. Look forward to welcoming you again.
Marriott Hyderabad Hotel & Convention Centre
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Additional Information about Courtyard By Marriott Hyderabad

Address: 1-3-1024,Lower Tank Bund Road, Hyderabad 500080, India
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #18 of 274 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard By Marriott Hyderabad 4*
Number of rooms: 112
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