Stayed there for third time in the last 4 years from june 30 to july 01. To be fair I'll mention the good and bad things:
Beautiful, renovated and very big villas.
Much better amenities! I really like this. They are now using a delicious and with a very good quality soap, bath gel and shampoo!!
The pool was clean. And they are perfect for both: kinds and adults.
Great and silence a/c
Very, very comfortable beds (not the extra and single bed, that was very uncomfortable)
45 minutes for check in (but I understand this considering there where like 100 persons in front for check in.
At check in time, we ask for an extra bed, and they finally take it to our villa after 3 hours and some phone calls.
We also ask for some bags with ice. Wait three hours and no ice, call again, no ice. Finally after 6 hours I went to frontdesk to personally ask for ice! Maybe this didn't bother us that much because we were carrying some ice for our own.
Second night we ask for another extra bed due to another person coming and again no extra bed after 3 hours. We decide to exchange rooms so there will be no necessary to use an extra bed, so we call and cancel our request and guess what? After half an our they knock the door to give as the bed (of course we rejected).
Pool need some maintenance because there are certain parts that need to be plastered or you have the risk of hurting your feet.
No hair dryer in the room. In past stays there was a hair dryer, but not now. Maybe is because of they're "being green effort and energy saving"
When you walk from villas to the pool area there is a weird smell near the kitchen area.
Maybe you'll think we had a bad experiencie, but maybe because we where in a relaxing environment it really doesn't ruin our vacations. Specially kids enjoyed!!
- Also Known As:
- Telamar Hotel Tela
- Villas Telamar
- Hotel Telamar